They double booked our stay and we got put into a half renovated room for our first night which we did arrive at 1am the next morning of our booking. Then the next day we waited for 3hrs to get into our new room. They did try and I’m sure they didn’t mean for these things to happen. The hot water only lasted a very short time maybe only 2mins. And they only stock the toilet paper with what looked to be the end of a roll everyday. They seemed friendly enough but didn’t understand any English so I used a translator app which helped a lot. I guess for the price we got what we paid for but it wasn’t a great place to take our family as all the floors had someone smoking and it just smelt bad every time we left the room.
Mr.m
Mr.m、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年12月6日
宿泊されたお客様
2 泊旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年11月26日
宿泊されたお客様
3 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2019年10月10日
Nicholas
Nicholas、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年10月3日
Emma
Emma、1 泊の恋人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年11月9日
Excellent hotel but noisy for rooms at the front. Very good restoration with brilliant staff, although I don't know what would happen if it became busy. Interesting bathroom which we liked, but could imagine some people getting spooked by glass walls. Good vslue
Andrew
Andrew、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2018年6月6日
Staff were friendly and welcoming and the pool is nice. However there were a few issues. The walls between the rooms are very thin. We were in a room that was between two families both with babies and young children who kept us awake crying all night and then again at 5 or 6 in the morning. The bed sheets on the bed had blood stains. I understand they had been washed but still, not something you want to see, the sheets should have been binned. The hotel has a very big issue with ants. They were all over our room especially when we had room service and they were crawling all over the breakfast buffet and some of the food that hadn't been covered. One morning we also found multiple hairs in some of the fried rice and noodles that were out for breakfast. Ordering food from the restaurant I thought was adequate until the hair incident which put me off eating there. Over all they really need to improve on cleanliness.
宿泊されたお客様
3 泊旅行
Lastminute を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年6月6日
宿泊されたお客様
1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年5月29日
Loved the pool and room. The restaurant service was very bad. Meal took so long to arrive and then the staff all stood around talking Thu did not come near us again. We had to tell to get another drink. Plus the food was terrible.
Kerry
Kerry、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2018年5月12日
This hotel was very clean and the beds we're sooo comfortable. The staff was extremely nice. The front desk Manager was so helpful.
Don't forget to go to the roof top!
J
J、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年2月4日
Het was opzicht een mooie hotel heel groot ,enijn kamer was goed,en alles zit erin,dat bevalt mij wel,enhet is net buiten,het drukke kuta,netwat ik nodig heb om even bijtekomen van mijn reis naar bali.
Maria
Maria、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2017年10月31日
Pathetic dirty non negotiable management
Apauling condition rude unfair that this place is even on a website. False information on location is also disgusting. It was a real holiday spoiler
shev
shev、14 泊旅行
Lastminute を利用した宿泊者限定の口コミ
6/10 (良い)
2017年9月15日
Nice but bad location
The hotel itself was ok. Stayed in a family roon..very comfortable and clean . The pool was not that great. Surrounded by concrete with little to no sun exposure. Not a very child friendly pool. Location meant getting taxis everywhere
leanna
leanna、4 泊旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2017年8月4日
There were mosquitoes and cockroaches
There were mosquitoes and cockroaches, bed linen was washed
glykoza
glykoza、8 泊旅行
Lastminute を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2017年7月18日
poor service, communal areas need improvement
The decking around the pool area is broken and damaged in many places and need repairs. The outdoor tables and chairs are very old and dirty. Tables are rusty, with sharp edges. The 'rooftop bar' is not in use. Service is very slow, it took around 40-45 for a simple cocktail. The room was ok, although a little unclean. Soap scum on the shower screen and floor was quite dirty. We stayed on the ground floor on the south side of the building. The room was very noisy at night, constant noise from the basement area (deliveries, talking, phones ringing).
宿泊されたお客様
2 泊旅行
Wotif を利用した宿泊者限定の口コミ
6/10 (良い)
2017年6月26日
Cheap sleeover
Had ants in the roomand little cockroaches!!
Walter
Walter、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2017年6月9日
飯店很貼心會招待入住小點心 每天都會有很驚喜
房間收不到訊號也馬上就處理 服務快速
yachu
yachu、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2017年1月2日
Great value for money hotel
I enjoyed my time at the hotel. Would gladly stay there again.
Zorro
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2017年1月1日
Liburan menyedihkan.
Tempat Tidur nya nyaman, ada gulingnya (jarang ada di Hotel lain).
Kebersihan sangat kurang, banyak kecoak berjalan-jalan di beberapa bagian (mis. di kamar mandi, bawah tempat tidur, di area pembuat teh / kopi.
sudah diinfo kan ke Staf nya dan katanya sudah dibersihkan tetapi setiap hari masih juga ada yang keluar kecoaknya. ( membuat saya tidak nyaman berada di kamar).
Kamar mandi bau, sehingga dengan terpaksa kami minta dipindahkan ke kamar yang lain.
Breakfast sangat tidak enak menurut saya dan selalu sama menunya (saya stay 4 hari).
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2016年11月30日
Too close to busy road yet far from main attractio
Friendly welcoming staff. Restaurant needs brightly lit eating area. A gym with treadmills would be a compliment.