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Dormy Inn Akihabara Hot Spring

3.0 star property
Hotel with restaurant, near Kanda Shrine

Choose dates to view prices

In the heart of Tokyo, Dormy Inn Akihabara Hot Spring offers a serene oasis. Relax in the sauna or unwind with a massage at one of two spa tubs. With helpful staff, free WiFi and an on-site restaurant serving breakfast, this hotel is perfect for those seeking both tranquility and convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Restaurant
  • 2 hot tubs
  • Breakfast available
  • Sauna
  • Self parking
  • Spa services
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
$75 nightly
The total price is $84
Jun 23 - Jun 24

Room options

Available filters for rooms
Showing 40 of 40 rooms

View all photos for Semi Double Room Non smoking

In-room safe, desk, blackout drapes, iron/ironing board

Semi Double Room Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room, Non Smoking (14sqm)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking (14sqm)

8.6 out of 10
Excellent
(15 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking (14sqm)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking (14sqm)

8.4 out of 10
Very good
(11 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Japanese Style Double Room, 1 Double Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Japanese Style Double Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Smoking (14sqm)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Smoking (14sqm)

8.0 out of 10
Very good
(2 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Japanese Hollywood Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Japanese Hollywood Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Japanese Style Twin Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Japanese Style Twin Non-Smoking

8.4 out of 10
Very good
(6 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [No cleaning service] Double Room, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

[No cleaning service] Double Room, Non Smoking

8.2 out of 10
Very good
(19 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for [No cleaning service] Economy Double Room, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

[No cleaning service] Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for [No cleaning service] Economy Double Room, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

[No cleaning service] Economy Double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for [No cleaning service]Japanese Style Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

[No cleaning service]Japanese Style Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for [No cleaning service] Japanese Style Twin, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

[No cleaning service] Japanese Style Twin, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room Single Use, Non Smoking (14sqm)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room Single Use, Non Smoking (14sqm)

  • 150 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for [No cleaning service] Double Room (14sqm) Smoking

In-room safe, desk, blackout drapes, iron/ironing board

[No cleaning service] Double Room (14sqm) Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Japanese Style Twin Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Japanese Style Twin Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for [Late Check out until 13:00] Economy Double Room, Non Smoking (14sqm)

In-room safe, desk, blackout drapes, iron/ironing board

[Late Check out until 13:00] Economy Double Room, Non Smoking (14sqm)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for [Late Check out until 13:00] Double Room, Smoking (14sqm)

In-room safe, desk, blackout drapes, iron/ironing board

[Late Check out until 13:00] Double Room, Smoking (14sqm)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for [Late Check out until 13:00] Economy Double Room, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

[Late Check out until 13:00] Economy Double Room, Smoking

  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for [Late Check out until 13:00] Double Room, Non Smoking (14sqm)

In-room safe, desk, blackout drapes, iron/ironing board

[Late Check out until 13:00] Double Room, Non Smoking (14sqm)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for [Late Check out until 13:00] Japanese Style Twin Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

[Late Check out until 13:00] Japanese Style Twin Non-Smoking

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Late Check out until 13:00] Japanese Style Double Room, 1 Double Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

[Late Check out until 13:00] Japanese Style Double Room, 1 Double Bed, Non Smoking

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for [Early Check In from 13:00] Economy Double Room, Non Smoking (14sqm)

In-room safe, desk, blackout drapes, iron/ironing board

[Early Check In from 13:00] Economy Double Room, Non Smoking (14sqm)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for [Early Check In from 13:00] Double Room, Non Smoking (14sqm)

In-room safe, desk, blackout drapes, iron/ironing board

[Early Check In from 13:00] Double Room, Non Smoking (14sqm)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for [Early Check In from 13:00] Japanese Style Double Room, 1 Double Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

[Early Check In from 13:00] Japanese Style Double Room, 1 Double Bed, Non Smoking

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for [Early Check In from 13:00] Double Room, Smoking (14sqm)

In-room safe, desk, blackout drapes, iron/ironing board

[Early Check In from 13:00] Double Room, Smoking (14sqm)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for [Early Check In from 13:00] Economy Double Room, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

[Early Check In from 13:00] Economy Double Room, Smoking

  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for [Early Check In from 13:00] Japanese Style Twin Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

[Early Check In from 13:00] Japanese Style Twin Non-Smoking

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room-Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Double Room-Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Economy Single Room Smoking

Shower, free toiletries, hair dryer, slippers

Economy Single Room Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Economy Single Room Non smoking

Shower, free toiletries, hair dryer, slippers

Economy Single Room Non smoking

  • Sleeps 1
  • Free WiFi

View all photos for Bed In Bed In Run Of House Smoking (Mixed Gender) (Mixed Gender)

In-room safe, desk, blackout drapes, iron/ironing board

Bed In Bed In Run Of House Smoking (Mixed Gender) (Mixed Gender)

  • Sleeps 1
  • Free WiFi

View all photos for Bed In Run Of House Non Smoking (Mixed Gender)

In-room safe, desk, blackout drapes, iron/ironing board

Bed In Run Of House Non Smoking (Mixed Gender)

  • Sleeps 1
  • Free WiFi

View all photos for Semi Double Room Non smoking

In-room safe, desk, blackout drapes, iron/ironing board

Semi Double Room Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for Semi Double Room Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Semi Double Room Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Japanese Double Room Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Japanese Double Room Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Double Room-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Japanese Double Room NonSmoking

In-room safe, desk, blackout drapes, iron/ironing board

Japanese Double Room NonSmoking

  • Sleeps 2
  • Free WiFi

View all photos for Japanese Compact Double Room NonSmoking

In-room safe, desk, blackout drapes, iron/ironing board

Japanese Compact Double Room NonSmoking

  • Sleeps 2
  • Free WiFi

View all photos for Moderate Japanese Twin Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Moderate Japanese Twin Room Non Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Map
4-12-5 Soto-Kanda, Chiyoda-ku, Tokyo, Tokyo-to, 101-0021

What's nearby

  • Akihabara Electric Town - 1 min walk - 0.0 km
  • Kanda Shrine - 7 min walk - 0.7 km
  • Ameyoko Shopping District - 9 min walk - 0.8 km
  • Ueno Park - 12 min walk - 1.1 km
  • Ueno Zoo - 15 min walk - 1.3 km

Getting around

  • Haneda Airport (HND) - 42 min drive
  • Narita Intl. Airport (NRT) - 75 min drive
  • Akihabara Station - 6 min walk
  • Okachimachi Station - 6 min walk
  • JR Akihabara Station - 7 min walk
  • Suehirocho Station - 2 min walk
  • Naka-Okachimachi Station - 7 min walk
  • Ueno-hirokoji Station - 8 min walk

Restaurants

  • ‪大﨑家 末広町店 - ‬1 min walk
  • ‪麺屋はるか - ‬2 min walk
  • ‪SUBWAY - ‬2 min walk
  • ‪焼肉ライク - ‬2 min walk
  • ‪えひめ飲料 東京営業本部 - ‬1 min walk

About this property

Dormy Inn Akihabara Hot Spring

  • Dormy Inn Akihabara Hot Spring offers a great location, putting you within a 15-minute walk of Kanda Shrine and Ueno Park. Guests can indulge in massages, and Hatago serves breakfast. Also, Tokyo Dome and Tokyo Imperial Palace are just a 5-minute drive away. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Suehirocho Station is steps away and Naka-Okachimachi Station is 7 minutes.

At a glance

DONE

Hotel size

    • 99 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 3000 per night)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–9:00 AM
  • Restaurant
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Spa services
  • 2 hot tubs
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor public bath (no minerals).

Dining

Hatago - This restaurant serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 1500 for adults and JPY 900 for children

Parking

  • Self parking costs JPY 3000 per night

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

Also known as

Akihabara Dormy Inn

Dormy Akihabara

Dormy Inn Akihabara Hot Spring Hotel

Hotel Dormy Inn Akihabara Tokyo, Japan

Dormy Inn

Dormy Inn Akihabara Hot Spring Tokyo

Dormy Inn Akihabara Hot Spring Hotel Tokyo

Frequently asked questions

Does Dormy Inn Akihabara Hot Spring offer free cancellation for a full refund?

Yes, Dormy Inn Akihabara Hot Spring does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Dormy Inn Akihabara Hot Spring?

Sorry, pets aren't allowed.

Is parking offered on site at Dormy Inn Akihabara Hot Spring?

Yes. Self parking costs JPY 3000 per night.

What are the check-in and check-out times at Dormy Inn Akihabara Hot Spring?

Check-in start time: 3 PM; Check-in end time: 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Dormy Inn Akihabara Hot Spring and nearby?

Dormy Inn Akihabara Hot Spring has a sauna.

Are there restaurants at or near Dormy Inn Akihabara Hot Spring?

Yes, there's an onsite restaurant, Hatago.

What's the area around Dormy Inn Akihabara Hot Spring like?

Dormy Inn Akihabara Hot Spring is a short 2-minute walk from Suehirocho Station and 12 minutes' walk from Ueno Park. Travelers say that the hotel is in a great location.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The onsen and sauna were highly praised for their excellent quality and relaxing atmosphere. (8 reviews)
  • Breakfast was delicious and a great value for the price. (21 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Onsen
Location
Service staff
Room
Train station
Amenities
Breakfast
Bathroom
Restaurant
Public sauna

Reviews

Verified

10/10 Exceptional

Great hotel to return to after a hectic walked a lot of steps type day. Lots to do in walking distance. Great amenities.
Janice, 2-night trip
Verified

8/10 Very good

We like the style of Dormy Inns. This one was ok though. The breakfast was great. The Onsen good although the glass windows need a good clean! The mattress was getting old and the pillows awfully hard. I guess the place is getting dated and needs a revamp! YMMV
Chris, 3-night trip
Verified

10/10 Exceptional

The best hotel I've ever visited! The Onzen + Sauna are amazing. Opening hours are also very late. You can do the laundry while enjoying the spa section. Free icecream to cool off in a really nice manga room. Free Ramen every night. Really nice staff and service. I'm already looking forward to be back in Akihabara and this hotel!
Christian, 7-night trip
Verified

10/10 Exceptional

Nice room and the on site onsen was amazing for the tail end of our trip.
Matthew, 2-night trip
Verified

8/10 Very good

The room was clean and a good size, staff were friendly
Christopher, 4-night trip
Verified

6/10 Good

The staff is super friendly. But overall facility looks a bit old and the furniture inside peels off. The hot bath is good.
Man, 2-night trip
Verified

8/10 Very good

Clean, good sized rooms. Lovely, helpful staff. Took and stored luggage safely. Didn’t have time to use the onsen.
Lucy, 1-night trip
Verified

10/10 Exceptional

Clean room, excellent service
Charles, 6-night trip
Verified

10/10 Exceptional

Staff was very helpful and nice. It was a beautiful hotel and the rooms were very clean. The upstairs area with baths and manga were very cute. Would stay here again. It was a retreat away from busy days!
Kellie, 5-night trip
Verified

10/10 Exceptional

Great location between Akihabara and Ueno, very walkable! The staff were gracious and patient with us Americans. Wonderful amenities as well. My only regrets were not getting the breakfast add on (their breakfast was amazing!) and having tattoos, the onsen looked so welcoming and peaceful. Would definitely stay again!
Kathryn, 5-night trip
Verified

10/10 Exceptional

The breakfast was amazing and the staff were always courteous.
Alexander, 4-night trip
Verified

10/10 Exceptional

Staff very helpful especially Kuro Neko service.
Gregory, 7-night trip
Verified

10/10 Exceptional

Great location for shopping. Clean hotel
Austin, 3-night trip
Verified

10/10 Exceptional

Excellent service, beautiful property, cozy rooms, in the heart of a lively area
Vincent, 5-night trip
Verified

10/10 Exceptional

Great location. Comfortable room and nice cosy public spa.
Wing Yan, 2-night trip
Verified

8/10 Very good

Been staying at dormy inn hotels at various places since we started travelling to japan and mostly has been quite good albeit the service $ hospitality at this location seems lacking (compared to other dormy inn locations) but also could be due to cross border tension currently happening. Ameneties and location has been convenient albeit rooms on the smaller sides but quite common in tokyo area. The only downside is the hospitality unfortunately
Ali, 3-night trip
Verified

8/10 Very good

Very much recommend this hotel. Staff are nice, great price and location, and the onsen is great. The only downside is the rooms aren't that soundproof between floors (was awoken by a squeaky door upstairs). But would definitely stay again.
David, 3-night trip
Verified

8/10 Very good

Love this place: excellent breakfast, wonderful onsen, free popsicles and manga to read. Rooms are looking a bit aged these days though, and can use to be improved.
Leong Ping, 2-night trip
Verified

10/10 Exceptional

I did not have the breakfast nor use the laundry. The staff were very helpful and polite.
Carolyn, 2-night trip
Verified

10/10 Exceptional

Amazing staff, great location
Alex, 2-night trip
Verified

10/10 Exceptional

We arrived on Tokyo and we were able to check in on time. Our room was available and checkin was easy. The room was clean and modern. It was small but all of the details and needs were met. The hotel has a public bath on the top floor as well as a space to reheat food and read. There is also free ramen at night and a restaurant in the hotel. The staff were great and I can't think of anything else I would expect out of this hotel for it's adorable price. I would stay here again on my next trip
Stephanie, 4-night trip
Verified

10/10 Exceptional

Friendly staff and excellent service.
5-night trip
Verified

10/10 Exceptional

Close to the center of Akihabara, has a nice bath in the terrace and even free milk/ice cream!! Oh, also, if you like manga and can read Japanese, they have some free manga you can read as well! I stayed for a couple of nights but it was very pleasant.
Daniel, 3-night trip
Verified

10/10 Exceptional

Fantastic onsen, lovely staff and a nice quiet hotel. Great location close to rail, shops and restaurants! Loved our stay here.
Mark, 5-night trip
Verified

8/10 Very good

We arrived and the room waiting for us was tiny and a smoking room (when I asked for a non-smoking on-line). The Staff were quite nice and got us a different room. We decided the area was not to our liking, so we did not stay the whole 6 nights and only stayed one. We had no problems cancelling and would have stayed if the location was more interesting (the part of the city, not the hotel).
Kenneth, 6-night trip