10/10 Exceptional
Beautiful onset, outstanding food, terrific service, large and comfortable rooms. We had a wonderful 3 night stay.
John
John, 3-night trip
HOKUTEN NO OKA Lake Abashiri Tsuruga Resort
Suburban resort in Abashiri with 2 restaurants and spa
Nestled in a regional park, HOKUTEN NO OKA Lake Abashiri Tsuruga Resort offers serene luxury. Soak in the indoor mineral hot spring, indulge in spa treatments, or unwind at the library. With Japanese cuisine and garden views at two on-site restaurants and free WiFi to stay connected.
Wonderful
Popular amenities
- Onsen
- Spa
- Pet friendly
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- 2 restaurants and bar/lounge
- Full-service spa
- Hot springs
- Free train station pick-up
- Free train station drop-off
- Massage/treatment rooms
- 24-hour front desk
- Air conditioning
- Library
- Computer station
- Lobby fireplace
Feel at home (6)
- Refrigerator
- Television
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
- Elevator
$250 nightly
$278 total
Mar 9 - Mar 10
Room options
Showing 7 of 7 rooms
Japanese Western Style Room with Private Open-Air Bath (Non Smoking)
Exceptional
Highlights
Balcony or patio
Air conditioning
Heating
Refrigerator
HDTV
Separate bedroom
Premium bedding
Toilet with electronic bidet
- Mountain view
- 614 sq ft
- 1 bedroom
- Sleeps 5
- 2 Twin Beds and 3 Twin Futons
Japanese Western Style Room (Non Smoking)
Very good
Highlights
Air conditioning
Heating
Refrigerator
HDTV
Renovated in 2010
Separate bedroom
Toilet with electronic bidet
Shower/tub combination
- Mountain view
- 377 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds and 1 Twin Futon
Japanese Style Room, Non Smoking
Wonderful
Highlights
Air conditioning
Heating
Refrigerator
HDTV
Separate bedroom
Toilet with electronic bidet
Shower/tub combination
Private bathroom
- Mountain view
- 377 sq ft
- 1 bedroom
- Sleeps 4
- 4 Twin Futons
Deluxe Twin Room, Non Smoking
Good
Highlights
Air conditioning
Heating
Refrigerator
HDTV
Renovated in 2010
Separate bedroom
Private bathroom
Hair dryer
- Mountain view
- 398 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Deluxe Japanese Western Style Room (Non Smoking)
Highlights
Air conditioning
Heating
Kitchenette
Refrigerator
HDTV
Toilet with electronic bidet
Shower/tub combination
Private bathroom
- Mountain view
- 624 sq ft
- Sleeps 4
- 2 Twin Beds and 2 Twin Futons
IZUBA Villa, Non Smoking (Buffet Dinner & Breakfast Included)
Highlights
Deck/patio
Air conditioning
Heating
Refrigerator
HDTV
Toilet with electronic bidet
Hydromassage showerhead
Shower/tub combination
- 560 sq ft
- Sleeps 4
- 4 Twin Beds
IZUBA Villa with Treehouse, Non Smoking (Buffet Dinner & Breakfast Included)
Highlights
Deck/patio
Air conditioning
Heating
Refrigerator
HDTV
Toilet with electronic bidet
Hydromassage showerhead
Shower/tub combination
- 560 sq ft
- Sleeps 4
- 4 Twin Beds
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About the neighborhood
159 Yobito, Shari, Abashiri, Hokkaido, 099-2421
About this property
HOKUTEN NO OKA Lake Abashiri Tsuruga Resort
Enjoy your visit to Abashiri with a stay at HOKUTEN NO OKA Lake Abashiri Tsuruga Resort. Guests can visit the spa to be pampered with massages, facials, or body treatments, and COTA, one of 2 restaurants, serves breakfast and dinner. Other highlights include a bar/lounge and a snack bar/deli. The helpful staff and overall property condition get good marks from fellow travelers.
At a glance
Property amenities
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HOKUTEN NO OKA Lake Abashiri Tsuruga Resort Reviews
Wonderful
9.0
Cleanliness
7.8
Location
9.2
Staff & service
8.8
Property conditions & facilities
Popular mentions
Service staffRoomLounge10/10 Exceptional
Everything is great
Patrik
Patrik, 1-night trip
10/10 Exceptional
Good environment. It should include the public bath,
however, we had to pay for the public hot tub( they call public bath).
KENNETH
KENNETH, 1-night trip
10/10 Exceptional
Staff are very nice and friendly
Wen Ping
10/10 Exceptional
10 out of 10
Hotel itself is very beautiful, staff are all helpful and nice, kept the place very clean.
HUGO
HUGO, 3-night trip
8/10 Very good
We went in May, on top of hill, far from anything. Reception area is not grand, inside area is comfortable. Building & faculties are very old. Bowls and plates are stuck together in restaurants,
Peter
Peter, 1-night trip
10/10 Exceptional
The staff were really nice and friendly. The room was spacious and clean. The lobby, lounge, and dining area were also nicely decorated.
CHING-TING
CHING-TING, 4-night trip
10/10 Exceptional
Absolutely beautiful property. Service was excellent. Dining offered many delicious options for both Eastern and Western palates.
Kelly
Kelly, 1-night trip
10/10 Exceptional
Wonderful hotel with everything you need. you need a car to get into Abashiri but the hotel is really high quality. The real log fire in the lounge in the evening is perfect.
Heather Anne
Heather Anne, 1-night trip
6/10 Good
Room condition was not good, it looked pretty old
Yuma
Yuma, 1-night trip
10/10 Exceptional
People are super kind, nice facilities and room is super fancy with a reasonable price!
I will definitely visit this hotel again someday! Thank you! You are the best hotel in Hokkaido ;)
Ahreum
Ahreum
8/10 Very good
Amazing except the kitchen smell
Everything is amazing except the food area. There is no ventilation its soooooo smelly z
Verified traveler
1-night trip
6/10 Good
There are many flies in the room
SONNY
SONNY, 1-night trip
6/10 Good
Overall average - needs upgrading and improvement
This hotel is very outdated. No charging USB port for electronic devices in the room.
The room is very big 37m2 but the toilet and shower areas are extremely small.
Even hard to turn around in the shower room to get change. No hooks to hang clothings in the shower room or bathroom or doors before shower.
The dinner buffet is rather mediocre. Spans a lot of area but the quality not very good.
The crabs provided in the buffet not tasty. Luckily we paid extra to get a Japanese hairy crab (10000yen) and it was tasty!! The sashimi did not look fresh at all. The buffet session is a bit short given the time spent on hotpot making.
The spa was excellent, spacious and comfy - particularly the outdoor one. Cleansing and Skincare items provided were good.
The buffet breakfast was ok but some items resemble those in the buffet dinner
LISA LEI SHA
LISA LEI SHA, 1-night trip
4/10 Fair
Poor service & housekeeping. Great dinner.
Pluses: 1. The best thing about this hotel is the dinner buffet, included in the price. It was exceptional. There was a large variety of meat, seafood, vegetables, starches, and desserts. The grilled beef was fantastic. It was butter soft, and almost melted in your mouth. 2..The rooms are clean and spacious and have an understated elegant classic feeling typical of Japanese esthetics.
Minuses: 1. Service here is mediocre. The staff seems like they’re just going through the motions, without a true spirit of omotenashi. 2. The bathroom felt very old (not classic), maybe dating to the 1980s. Turning one of the knobs in the bathroom sink provided no water at all — how can the maids not notice this and report it? Do they not clean the sink? 3. The room: desperately need blackout curtains, especially since the sun rises at 345am! It was so bright we could not sleep. Just awful. 4. We found a dirty pair of reading glasses someone had left behind on the nightstand. How can housekeeping miss this?
Overall: This was probably once a
phenomenal resort. It could be again, with some updating, better maintenance and better service. But in its current state, it’s mediocre and overpriced. Come for the dinner, not the room.
Roxana
Roxana, 1-night trip
10/10 Exceptional
すべてよかった
Akiko
Akiko, 2-night trip
10/10 Exceptional
設備などやや古さを感じる部分はあるものの、清掃も行き届いているようで不快感は全く感じられませんでした。また、従業員の皆様の接客も丁寧でした。ただあえて難を言うならば、施設配置の関係でエレベーターから客室、客室から食事会場、浴場までの距離が遠く感じられたことぐらいでした。施設や家具など遊び心が感じられ、楽しい時間を過ごすことができました。
ATSUNOBU
ATSUNOBU, 1-night trip
8/10 Very good
服務人員態度都很友善，但畢竟是老舊的旅館 有些設施確實需要改進，例如馬桶座 如果不能正正的坐下 坐墊就會歪斜沖洗功能就沒了，我們入住四天已經請飯店來維修了三次。再來就是餐食對續住的人並不友善，因為餐食每天都一樣吃到非常非常膩
Tricia
Tricia, 3-night trip
10/10 Exceptional
今回で3回目
また機会があれば絶対泊まりたい
Kazuhiro
Kazuhiro, 1-night trip
6/10 Good
パブリックスペースは充実
ラウンジや大浴場は広々として癒されるのですが、通常のツインルームはトイレも狭い上に入口に段差があり、浴室もシャワーのみで癒されるものではありませんでした。ビュッフェの食事内容は充実していましたが、鍋の作り方などの説明があるとより良いと思いました。また、網走湖の景観を期待しておりましたが、パブリックスペースあるいはツインルームからは全く見えませんでした。
Verified traveler
1-night trip
10/10 Exceptional
網走旅行にはいつも利用しています
お気に入りの点は無料の岩盤浴があること
野生のリスも可愛くて足浴のスペースは
夜ライトアップがステキです。
RINA
RINA, 1-night trip
10/10 Exceptional
広々とした施設の作りと自然豊かな周囲の環境で、ゆったりとした時間を過ごしリフレッシュできました。
食事もメニュー豊富なビュッフェで楽しみながら美味しく堪能しました。
???
???, 1-night trip
10/10 Exceptional
住在舊館，有小陽台，晚上看星星體驗非常好
Yi ping
Yi ping, 1-night trip
2/10 Poor
餐食可以省略不吃，完全不符合水準，縱使不好吃但餐廳餐食也不補齊。
ChingChing
ChingChing, 1-night trip
10/10 Exceptional
当日、空きがあったのでグレードアップした部屋を用意いただきました。網走湖がみえてホテル前の手入れされた農地、ホテルの綺麗な施設も見える良いビューでした。
足湯や岩盤浴もありリラックスできました。
岩盤浴は朝利用できなかったのは少し残念でした。
食事で自分で作れるピサはよかったです。
デザートの種類がもう少しあるとより嬉しいです。
スタッフの方は皆丁寧なご対応でした。
Shizu
Shizu, 1-night trip
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