10/10 (最高に素晴らしい)
2025 年 4 月 30 日
Desk service
During my arrival after a long drive we were hoping to check in a little early. I understand that you have times set, but with over 300 rooms and 3 cars in the parking lot , you can use that old saying " YOUR ROOM IS NOT READY YET" . So we left with leaving our phone number with the Desk clerk and him promising he would give us a call as it became avaliable . Well it is now 5:30 pm and still no call. That not any way from your desk clerk to do people. He should of least be talking to and let him know that he is not doing his job I could see it if he was busy, but I saw that all he wanted to do was play in the internet. Bad way to treat your guest I'm sorry .
Kenneth
Kenneth、2 泊旅行
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