Experience at the hotel was marked by its stunning beauty and convenient free parking amenities. However, the check-in process left much to be desired. Despite the bustling atmosphere at the pub entrance, where main check-ins are conducted, the wait to be attended to was longer than expected. Moreover, discovering that the room wasn’t ready added to the frustration, culminating in a significant delay well past the official check-in time. This hiccup, following a lengthy journey, marred an otherwise promising stay.
The room itself boasted delightful views and thoughtful touches such as complimentary tea and coffee, enhancing the overall experience. However, the serenity was disrupted when the fire alarm sounded during the stay, causing understandable concern. Compounding matters, the following morning brought disappointment as the stoves were non-functional, depriving guests of a hot breakfast. These unforeseen issues detracted from an otherwise enjoyable stay, highlighting areas where improvement is needed for a seamless guest experience.