The good: is that the staff is very nice, the hot tub is large, the hotel is clean, the beds are comfortable, and the pillows are wonderful, the staff is great. The bad: the water pressure is terrible, and the heating units are not insulated and when I was there, it was extremely windy and The heating units leaked terribly actually had to change rooms and it was a little better but still leaky and noisey. The door was nowhere near a good fit, gaps on all four sides