Very nice hotel and perfectly located within walking distance to the city centre and Kelvingrove Park. The staff are really friendly and helpful. The room was spacious, with plenty storage and the microwave and a mini fridge was a plus. There were just a few small stains in the carpet, but overall the room was very clean. The beds were very comfortable, with a choice of soft and firm pillows. The bathroom was very clean and ample. The pressure in the shower was fair. There were two choices of shampoo but no body wash or hair conditioner, but that was just a very minor inconvenience. Unfortunately, we had very noisy neighbours on our second night, constantly banging the doors from approximately 22:00. I politely asked the guests to hold the doors when closing them to no avail. The staff tried to sort it out, but the door banging continued till nearly midnight. The doors are heavy and will bang if they are not held to shut. I can only suggest a note in big font is put on the doors, politely asking guests to be courteous, and hold the doors when closing them.