2/10 (不満)
2025年1月1日
Don’t think they actually want guests.
Booked and paid extra for a riverveiw room with a balcony, Was given a room with a view of a hedge on ground floor. When I went to reception to ask if they were mistaken the woman was so unbothered and simply said “yeah we give someone else your room” no sorry no remedy just like it or lump it. The room smealt of damp bathroom was grotty and whole room weirdly infested with lady birds. When saw state of room we cancelled or dinner reservations and went to bridge inn 10 minutes away (worth the drive) if it wasn’t New Year’s Eve we would have likely swapped hotel too. Breakfast wasn’t great, not terrible but just again like they couldn’t be bothered.
Stephanie
Stephanie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ