The hotel couldn’t be in a better location and is convenient for all parts of Reykjavík.
The staff were excellent. So many little touches including the check in receptionist noticing that it was recently my birthday to coffee being laid out for those needing to leave the hotel before breakfast started.
One thing we weren’t fans of was the bathroom. The glass wall and door afforded very little privacy which we found rather offputting.
Overall, a good hotel which I would recommend
Craig
Craig、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年2月17日
Great location but thats where it ends
Overall I would not recommend this hotel and I am honestly shocked that it gets such high reviews. This hotel has a fabulous location but that is about the only great thing about it. The staff at check in was nice and helped us to get a room early (I had reached out weeks prior and asked about this). She stated the room was ready but we couldn't go up for 10 minutes so we had to eat breakfast. We had been traveling and didn't care about breakfast but had no other choice. In less than 10 minutes our room was ready. We booked a deluxe room and there was nothing deluxe about it. Our view was the pipes and roof over another building. The bathroom was fully glass which was not clear from the photos. It is awkward to lay in bed and the wall next to you is someone on the toilet. The room was small and very cramped. The listing showed cable but not a single channel came in. The hallways are dark and you can hear every noise from the rooms around you. If this hotel wasn't so centrally located it would be a 2 star hotel at best with some modern decor.
As I was checking out I asked for a receipt which could not be provided. A large group was checking in and advised that due to the weather warnings their rooms had been given away. 16 people were standing there with no where to go and it was quickly obvious that this is a regular occurrence. I worked front desk at a hotel prior and the way the staff handled this situation was far from professional.
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月7日
Daniel
Daniel、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月6日
ANESIO O
ANESIO O、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月25日
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月21日
Oppholdet på isand var spennende og fint.
Hotellet lå veldig sentralt,hyggelig betjening rommet var rent og pent,passelig stort. Frokosten var helt grei.
Rose Janne Lamo
Rose Janne Lamo、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月19日
Probably won't stay again
I normally stay at Kea Apotek but tried this one. I found the bed setup uncomfortable with the leather pillows. The shower was designed weird. The room was either way too hot or too cold. Breakfast was super busy and the layout was awkward. The safe was way up high. It just felt like whoever designed it didn't think about functionality.