We thoroughly enjoyed our stay and plan to make another reservation for a return trip in the future. Though we did not use the pool, we did venture into the pool area and it looked amazing. The view, the service, the entire experience was just so incredible, we did not want to leave. Plus, an added bonus was the ability to leave our luggage onsite after checkout while we could still roam the city before our train departure. Truly amazing and cannot wait to return!
Jessica
Jessica、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 19 日
Thiago
Thiago、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 19 日
Christina
Christina、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 14 日
Location, location, location
Great service, pretty good breakfast though i did wish for a bit more variety. The room (a suite) was clean and ideal for a couple and 1-2 children with more than enough amenities. The indoor pool was also nice. The area felt safe; always lots of people around and is walking distance to many things like shopping with plenty of choices for food.
The only downfall was having one working elevator, so we had to wait and it would usually be full and stopping on multiple floors. However, the other elevator was fixed when we were checking out.
The parking situation gets a little sticky. We opted to leave it with valet using the app SpotHero, which was cheaper than the hotel fee. We just used Uber to get places, which wasn't too expensive thanks to where the hotel is located.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 14 日
Jeff
Jeff、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 13 日
Janghwan
Janghwan、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 11 日
The first night we arrived our room was hot and stinky. We were so tired that we just wanted to sleep so we didn’t say anything. I spoke with Courtney(front desk) the next morning and she was very kind, apologetic and helpful and got my family and I into a different room.
Isaias R
Isaias R、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 8 日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 8 日
The hotel is very dated the furniture needs to be replaced there is no cushioning left in any of the furniture the pull out couch is unsleepable. The carpet was very dirty overall it needs a full remodel. The best part was the view from our windows.
Abby
Abby、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 7 日
Jonathan
Jonathan、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 6 日
Emily
Emily、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 4 日
The elevators were slow and crowded - organ than that great stay
Paul
Paul、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 3 日
Other than a not very friendly staff member at check in and rooms not being ready by check-in the stay was good until we woke up to find a large cockroach in the bathroom. Upon notifying the front desk they immediately sent housekeeping to take care of it while we were out of the room. We could tell someone came into the room but I wasn’t told if they caught and disposed of it or if he went back into hiding. I was offered a bunch of reward points for the incident. The roach appeared on the morning of our check out day or we would have requested to move rooms for the duration of our stay.
chalsea
chalsea、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 31 日
Michael
Michael、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 31 日
We'll be back!
I have never been to a hotel with such a friendly staff! Everyone was warm, welcoming, and so accommodating of our two small kids.
Meghann
Meghann、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 30 日
David
David、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 29 日
Karla
Karla、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 29 日
Overall, the property was in a great location & was clean. Whenever a problem arose, the staff were quick to fix it. The breakfast service staff were friendly and helpful every morning. It was a great start to each day. I would staff here again with my family.
Lauren
Lauren、7 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 27 日
Nice location in the heart of Chicago downtown.
Very happy we stayed at this location. We were right in the center of the city. Joy, Kay and the entire team were friendly and welcoming. Breakfast was a bonus. The only downside was the elevator situation. It’s extremely busy and you can wait at least 10 minutes. In the evening around 5-7pm you are waiting in a line on the street level to get an elevator to go up to your room. It was a nice facility and would recommend this hotel and location.
Claudine
Claudine、9 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 27 日
Chicago hotel
Service was excellent! This is a great place to stay for families! The location was wonderful!
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 26 日
Nice Time
This was our second staycation here. We love the friendly staff. The breakfast was pretty good.