Our stay was wonderful. We were in town for a spiritual convention and had our elderly family members with us, so we really appreciated how walker- and wheelchair-friendly the rooms were. It made their stay comfortable and stress-free.
Yvonne
2 泊の家族旅行
10/10
AARON
1 泊の家族旅行
10/10
Carolina
1 泊の家族旅行
6/10
Asked about extending my stay and front desk gentleman said you’ll need to make another reservation I can’t extend it.
What he did not do was create a new reservation for me or offer to do so.
Zero customer service.
I have now checked out & am moving to another hotel.
michael
3 泊旅行
8/10
Nat
1 泊旅行
8/10
David
1 泊旅行
10/10
Dennis
1 泊旅行
6/10
Don't agree with having to pay for an upgrade when our room wasn't available
Also have never paid for parking when we have stayed at a Hampton and we have stayed in lots across the U.S and Canada
George
2 泊旅行
4/10
Check in was ridiculous. It was 10:20pm and ALL bell carts were “missing” and we were told to go next door to the Hilton garden inn to get one of course I refused and when the desk clerk realized how ridiculous that was to ask he ultimately did help carry up our bags. We requested service and for 2 days they didn’t service the room when we asked what was going on they lady had an attitude and when she looked into their service book she saw that we had requested service and when I had to show pictures she backed off and apologized and gave us new towels at least since we had only dirty ones for 2 days. Overall it was ok but their night time staff need some serious training
Chris
3 泊旅行
10/10
Raguel
1 泊旅行
6/10
Beds were awful
Jonathan
1 泊の家族旅行
8/10
It was price friendly, comfortable and clean.
Stephani
2 泊の出張
10/10
Staff were super friendly!!
Allen
2 泊の出張
10/10
We had a cancelled flight and could not make it to Palm Beach. We called them and they were super responsive and helped us to cancel and get our money back. I will 100% stay here on any upcoming trips to Palm Beach due to their responsiveness and understanding. The airline cancellation and 12 hours overnight in an airport were stressful enough, and their kindness was just what we needed. They will definitely be seeing us soon!
Danielle
1 泊旅行
4/10
1. When you first walk into the room their was a bad odor
2. The bed was uncomfortable it squeaked
3.I asked for a room no pets live in but the room had my algae up
4. The bed smell like the previous guest was still in the bed
Delores
1 泊旅行
2/10
Jay
1 泊の出張
6/10
Lisa
1 泊旅行
10/10
宿泊されたお客様
1 泊の出張
2/10
Marie
2 泊の友人との旅行
10/10
Margaret
1 泊旅行
10/10
The young lady that checked me in was very nice. Beautiful, large room with all the amenities. A nice little gym. They also have breakfast and easy parking.
Scott P
1 泊旅行
6/10
I didnt like there was pets aloud but that was on me i didnt see that when i booked
monica
2 泊旅行
8/10
The staff was extremely courteous and helpful. I did feel the room was not exactly the one described when i booked the stay but my fault for not saying anything, However the room was very clean and super quiet. My dog was very comfortable there and in it.