Overall it was great, Our check in was top notch.
Hours Later we got our invoice only to find we we're charged for a dog which we don't own.
After arriving home, my wife called about the extra charge and was told someone would call us later.
nobody called, so Karen called again and was told a manager would call. Nobody has contacted us as yet.
I'm hoping this will b credited soon.
Timothy
Timothy、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 8 月 3 日
George
George、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 19 日
Vince
Vince、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 7 日
Thomas
Thomas、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 7 日
Our stay was wonderful. We were in town for a spiritual convention and had our elderly family members with us, so we really appreciated how walker- and wheelchair-friendly the rooms were. It made their stay comfortable and stress-free.
Yvonne
Yvonne、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 7 日
AARON
AARON、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 6 日
Carolina
Carolina、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 29 日
Lacking any help with customer service.
Asked about extending my stay and front desk gentleman said you’ll need to make another reservation I can’t extend it.
What he did not do was create a new reservation for me or offer to do so.
Zero customer service.
I have now checked out & am moving to another hotel.
michael
michael、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 29 日
Nat
Nat、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 28 日
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 25 日
Dennis
Dennis、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 24 日
Disappointed
Don't agree with having to pay for an upgrade when our room wasn't available
Also have never paid for parking when we have stayed at a Hampton and we have stayed in lots across the U.S and Canada
George
George、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 6 月 16 日
Check in was ridiculous. It was 10:20pm and ALL bell carts were “missing” and we were told to go next door to the Hilton garden inn to get one of course I refused and when the desk clerk realized how ridiculous that was to ask he ultimately did help carry up our bags. We requested service and for 2 days they didn’t service the room when we asked what was going on they lady had an attitude and when she looked into their service book she saw that we had requested service and when I had to show pictures she backed off and apologized and gave us new towels at least since we had only dirty ones for 2 days. Overall it was ok but their night time staff need some serious training
Chris
Chris、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 10 日
Raguel
Raguel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 4 日
Beds were awful
Jonathan
Jonathan、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 2 日
It was price friendly, comfortable and clean.
Stephani
Stephani、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 2 日
Samuel
Samuel、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 30 日
Staff were super friendly!!
Allen
Allen、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 28 日
Front desk was a home run! And, my room was spotless.
Matt
Matt、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 23 日
Kindness Went a Long Way!
We had a cancelled flight and could not make it to Palm Beach. We called them and they were super responsive and helped us to cancel and get our money back. I will 100% stay here on any upcoming trips to Palm Beach due to their responsiveness and understanding. The airline cancellation and 12 hours overnight in an airport were stressful enough, and their kindness was just what we needed. They will definitely be seeing us soon!
Danielle
Danielle、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 5 月 22 日
Need help
1. When you first walk into the room their was a bad odor
2. The bed was uncomfortable it squeaked
3.I asked for a room no pets live in but the room had my algae up
4. The bed smell like the previous guest was still in the bed
Delores
Delores、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 21 日
The property adjoined another hotel, the Hilton Garden Inn. Easy to get to from the airport. Transportation to & from the airport & other areas. So nice!! The staff I need to mention as going over & above are: Aaron, Missy, Fabian & Rashone (he was maintenance) & then Sean at the restaurant at the Hilton Garden Inn. Wonderful personalities & soooooo nice!! THANK YOU ALL!!!!!