I had big troubles at this hotel. I give zero star to them.
(1) The room tempature was set to 68F, which is crazy for me. I couldn't stand such a cold room even for a few minutes. I called the reception about this, but no one answered. I went to the reception and made a complaint. They said they would send someone to my room to fix this, but no one ever came.
(2) They have only two elevators for higher floors, and one of them was out of order, so the waiting time was extremely long each time.
(3) The room had an alarm clock. I didn't touch it at all, but it gave me a big alarm sound at 5:30am.