Hotel New Otani Hakata

Hotel with 4 restaurants, near Canal City Hakata

Choose dates to view prices

Thu, Mar 26
Fri, Mar 27
March 2026
11
April 2026
Experience the vibrant energy of Fukuoka at Hotel New Otani Hakata, where a warm welcome awaits. Discover a haven with dry cleaning services, laundry facilities, and an electric car charging station. Indulge in buffet breakfast or unwind with coffee at the cafe.
VIP Access
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Hair salon

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Elevator
$127 nightly
$140 total
Mar 23 - Mar 24

Why we love this property

Diverse culinary journey
Experience Japanese and Eastern European dishes at 2 specialty restaurants. A cafe and bar round out the options, plus buffet breakfast is available.
Business meets pleasure
Located in the city center's business and shopping district, this hotel offers in-room desks, massages, and a bar lounge for post-work relaxation.

Room options

Showing 34 of 34 rooms
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Non Smoking

Exceptional

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Living area

Moderate Twin, Non Smoking

Wonderful

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
Living area
Room amenity

Japanese Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Bidet
Bathrobes
Shower/tub combination
Hair dryer
  • 850 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Futons
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Connecting Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 646 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
Living area
Room amenity

Moderate Twin with Extra Bed, Non Smoking

Excellent

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
Living area
Room amenity

Semi Double Room Non Smoking

Exceptional

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
Room amenity
Room amenity

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Bidet
Bathrobes
Shower/tub combination
Hair dryer
  • 570 sq ft
  • Sleeps 4
  • 2 Twin Beds
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
Room amenity
Room amenity

Deluxe Double Room, Non Smoking

Very good

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Bidet
Bathrobes
Shower/tub combination
Hair dryer
  • 570 sq ft
  • Sleeps 3
  • 1 Double Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Living area

Moderate Double Room, Smoking

Wonderful

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Living area

Run of House

Wonderful

Highlights

Air conditioning
Refrigerator
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
Cable/satellite channels
  • 280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
Corner Suite Double Room | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers
Corner Suite Double Room | In-room safe, desk, iron/ironing board, free WiFi
Corner Suite Double Room | Living area
Room amenity

Corner Suite Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Room amenity

Executive Double Room, Non Smoking

Excellent

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Room amenity

Executive Double Room, Smoking

Good

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Room amenity

Executive Twin Room, Non Smoking

Wonderful

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Smoking

Very good

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Living area

Moderate Double Room, Non Smoking

Wonderful

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Living area

Moderate Twin, Smoking

Exceptional

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Room amenity

Executive Double Room, Non Smoking - Breakfast Included

Exceptional

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

Excellent

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Room amenity

Executive Double Room, Smoking - Breakfast Included

Exceptional

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Smoking - Breakfast included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Non Smoking - Breakfast Included

Wonderful

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Bidet
Bathrobes
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Connecting Room Non Smoking - Breakfast Included

Exceptional

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
Living area
Room amenity

Semi Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 279 sq ft
  • Sleeps 2
  • 1 Twin Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

Exceptional

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Living area

Moderate Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
Living area
Room amenity

Japanese Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Bidet
Bathrobes
Shower/tub combination
Hair dryer
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Living area

Moderate Double Room Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Shower/tub combination
Electric kettle
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Living area

Moderate Twin (Breakfast) Smoking

Very good

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
Living area
Room amenity

Moderate Twin Triple Use (Breakfast) Non Smoking

Wonderful

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Living area

Moderate Twin (Breakfast) Non Smoking

Good

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
Room amenity
Room amenity

Deluxe Twin Room (Breakfast Included)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Bidet
Bathrobes
Shower/tub combination
Hair dryer
  • 570 sq ft
  • Sleeps 2
  • 2 Twin Beds
Combined shower/tub, free toiletries, hair dryer, slippers
In-room safe, desk, iron/ironing board, free WiFi
Room amenity
Room amenity

Deluxe Double Room, Non Smoking (Breakfast Included)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Bidet
Bathrobes
Shower/tub combination
Hair dryer
  • 570 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004

What's nearby

  • Yanagibashi Rengo Market - 1 min walk - 0.2 km
  • Tenjin Underground Mall - 9 min walk - 0.8 km
  • Canal City Hakata - 10 min walk - 0.9 km
  • Sumiyoshi Shrine - 12 min walk - 1.0 km
  • Fukuoka Mitsukoshi Department Store - 12 min walk - 1.1 km

Getting around

  • Fukuoka Airport (FUK) - 17 min drive
  • Ariake Saga Airport (HSG) - 100 min drive
  • Yakuin Station - 6 min walk
  • Tenjin Station - 7 min walk
  • Nishitetsu-Fukuoka Station - 11 min walk
  • Watanabe-dori Station - 1 min walk
  • Tenjin-minami Station - 9 min walk
  • Yakuin-odori Station - 13 min walk

Restaurants

  • ‪麦衛門 - ‬2 min walk
  • ‪BISTRO LA ATORI - ‬3 min walk
  • ‪KAMAKIRI COFFEE TAKASAGO - ‬10 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪ナマステ堂 - ‬3 min walk

About this property

Hotel New Otani Hakata

At Hotel New Otani Hakata, you'll be just a 5-minute drive from Canal City Hakata and Fukuoka Anpanman Children's Museum. For a bite to eat, guests can check out Sembazuru, one of 4 restaurants, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. Also, Ohori Park and Port of Hakata are just a 5-minute drive away. Fellow travelers like that it's only a short walk to public transportation: Watanabe-dori Station is steps away and Tenjin-minami Station is 9 minutes.

At a glance

Hotel size

    • 372 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 2 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must be at least 20 years of age to stay in a smoking room.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 3 and younger eat free breakfast
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (JPY 1500 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sembazuru - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Green house - This restaurant serves breakfast, lunch, and dinner. Open daily.
The Castillian Room - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Open select days.
Taikanen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 2000 for children

Parking

  • Self parking costs JPY 1500 per day
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 4-12 years old for breakfast.

Also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Does Hotel New Otani Hakata offer free cancellation for a full refund?

Yes, Hotel New Otani Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Otani Hakata?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Otani Hakata?

Yes. Self parking costs JPY 1500 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel New Otani Hakata?

Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM.

Are there restaurants at or near Hotel New Otani Hakata?

Yes, there are 4 onsite restaurants, featuring Japanese cuisine.

What's the area around Hotel New Otani Hakata like?

Hotel New Otani Hakata is in Chuo Ward, a short 1-minute walk from Watanabe-dori Station and 16 minutes' walk from Canal City Hakata. Travelers give top marks for the hotel's prime location.

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Hotel New Otani Hakata Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.6

Property conditions & facilities

What guests liked

  • Breakfast options were great, with both western and Japanese styles available and highly praised by guests. (9 reviews)
  • The property's restaurants served excellent food and there were many great local restaurants nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffRoomLocationAmenitiesBedLobbyTripStoreBreakfastMetro station

10/10 Exceptional

beautiful hotel
nisaa, 1-night trip

10/10 Exceptional

very nice hotel , have every thing i needed , room is spacious and comfy , enjoy it!
NGAI CHI, 1-night trip

10/10 Exceptional

Excellent property, clean, wonderful staff, very good breakfast and three minutes to the metro station.
Gary, 3-night trip

10/10 Exceptional

convenient location with lots of great food around!
Jin Rui, 3-night trip

8/10 Very good

good breakfast
Suzan, 4-night trip

8/10 Very good

nearby subway and walkable to minami tenjin for dining
catherine, 3-night trip

10/10 Exceptional

Best place to stay in Hakata. Great rate and location. Next to subway line for easy commute. Highly recommend!
Thai Khang, 1-night trip

8/10 Very good

Spent 2 nights in the hotel,
ShinKai, 1-night trip

10/10 Exceptional

Excellent location
TOMMY, 5-night trip

8/10 Very good

The Staff was friendly
Terry, 3-night trip

10/10 Exceptional

Awesome
Jason, 1-night trip

10/10 Exceptional

The room was spotless. The staff was very courteous. Hotel is next to a subway station. Highly recommended.
Kiyomi, 2-night trip

10/10 Exceptional

Underrated hotel

Should rated 4 star or more for this hotel.
Adrian, 2-night trip

10/10 Exceptional

I like it and will stay here again for next time.
John, 3-night trip

8/10 Very good

The New Otani Hotel has been one of my favorites since I was young, and it certainly lived up to my expectations once again.
Seyoon, 2-night trip

8/10 Very good

Good location, well maintained. Old facilities call for some update. Family friendly too.
Gang, 3-night trip

10/10 Exceptional

Very Nice Hotel

We will return to stay if we returned to Fukuoka.
Chee Boon, 4-night trip

10/10 Exceptional

Staff were very professional and helpful. I’d stay again.
Tomiko, 1-night trip

10/10 Exceptional

I got the one of the best hospitality from this hotel.
Tatsuya, 2-night trip

8/10 Very good

I could feel that it was quite an old accommodation, but it is well managed and the price is relatively low compared to the hotel size and facilities.
YOUNGSUB, 1-night trip

10/10 Exceptional

Highly recommended hotel for service and friendly/helpful staff. The Japanese breakfast is a must ;-)
3-night trip

10/10 Exceptional

The staff was very welcoming. The room was nice and clean.
Chiara, 3-night trip

10/10 Exceptional

every thing is good
tit leung, 4-night trip

10/10 Exceptional

Clean room,
cher chiang, 5-night trip

10/10 Exceptional

overall this hotel was excellent. We could smell smoke (cigarette) but we had a air purifier that helped the smell. We did not take advantage of the breakfast in the hotel since we had more options within walking distance. Staff was accommodating and friendly always offering their assistance.
Hope, 5-night trip