On check in I found the "smart card" keys were tricky and went back to the lobby to say I couldn't get the key to work at all. It was sensed by lock flashed red. The clerk gave me key to a different room, and I had trouble getting that one to work but after several tries, succeeded. It seems the key must be held in a particular orientation and location and maybe moved to the lock a certain way. You should make the locks work easier or explain better to guests how to make the fussy mechanism work. The room was in excellent condition as if it was very recently renovated. I approve the floor being smooth laminate instead of carpet. Probably a Covid motivated change. It seems much more clean. It seems bathrooms no longer exhaust the humid air which saves energy but in summer exhausting the air seems desirable. I turned on the heat to warm up the room when I arrived and it didn't have any smell and warmed up the room quickly. the mattress seemed enclosed in a plastic cover. I haven't traveled much in years.Guessed it may be precaution for the scourge of bedbugs I have read about in recent years. I think it a good idea.
John
John、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月14日
Francis
Francis、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月8日
Beware unsafe!
We should definitely be refunded/compensated.We were on the bottom floor, and there must have been a leak or just no care for humanity because the wall was bubbling and cracked.In our room we had black mold on the ceiling and we also had mold on the back of the desk chair The pool is definitely not heated. The breakfast bar had cheerios all over the place. It smells weird.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月30日
Worst experience every don’t stay there every
Dionne
Dionne、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月24日
N/A
Tevis
Tevis、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月26日
Erika
Erika、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月21日
Hotel in general was a bit rundown. I had to open the window because the tile floor was sweating through the whole room after I took a shower.
Jeremy
Jeremy、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月18日
yensis m
yensis m、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月17日
Dirty and smelly place!
Winsome
Winsome、1 泊旅行
Orbitz を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月17日
This place is dirty and smelly! The carpets are dirty. In the room, the bed was well made but that piece of cloth over the down comforter to give the impression of a blanket or duvet was dirty! There were marks that looked like grease. The same for the couch which had a lot of spots. With tax, I paid $211 and this was a waste of money. The pool was dirty and was not heated as they claimed. This place is run down and does not worth the price. The most this should charge could be $80 per night. In the lobby, there was a male guest in shorts without shirt! Such a big turn off and waste of money. I was truly disappointed. The pictures does not show how the room actually look.. maybe when they just opened but clearly not now. There were many doors to the pool and there was an awful smell as well. It was a nightmare and a waste of A LOT of money!
Winsome
Winsome、1 泊の家族旅行
Orbitz を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月16日
Sara
Sara、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月16日
They should not mention anything about breakfast included, the holway smelled nasty, and the shower dirty
karam
karam、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月15日
The hallways smelled of marijuana at night and worse in the morning. The wallpaper was falling off the walls. There were holes in the walls. The lobby was dirty. The desk clerk was asleep behind the desk. The remote to the TV did not work. The batteries were corroded. The clerk wanted to change rooms because the remote did not work. He later came by with a remote with new batteries. The breakfast was not appetizing and did not look fresh.
Clayton
Clayton、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月13日
The staff was very friendly at this location. Each morning we did notice that there was a distinct fragrance which I thought might be incense. I have allergies so it made things tough as we passed through.
LindaAnn
LindaAnn、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月13日
Barrie
Barrie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年8月9日
This is one of the grossest places I have ever been- smelled like piss, cigarettes, and weed. The floor was sticky. There was blood on the sheets. The bed made scary metal clanging noises every time we moved.
Alison
Alison、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年7月29日
Tom
Tom、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月28日
Area was quiet and clean. Polite staff.
Lance Herman
Lance Herman、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年7月27日
Good
Gato
Gato、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月26日
Randy
Randy、1 泊旅行
Travelocity を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月26日
This place should just close. There were four of us and I had to literally argue with the staff to get each of us our own towel. My daughter had the hide a bed couch with no blanket. Again I had to fight for her! The staff claimed they didn’t have blankets. I finally got her a bedspread. Although there was a coffee basket there was no coffee machine. Another trip to the front desk resulted in the staff handing me a broken coffee maker. Better yet there was no coffee at their free breakfast and my husband had to go to the gas station to get us some. I complained numerous times that our air conditioning wasn’t working properly and they just kept saying to give it more time. The room still wasn’t cool the following morning. Such a lack of basics that be expects in a hotel. Just keep going down the road and save yourself $250 !!!! Unreal.