The service here is brillaint. From the valet parking as you arrive to the bell hop service and the excellent staff at the bar, all were 5 star and a credit to the hotel. The gent who took our bags to our room gave us some brilliant recommendations and really helped make our brief stay in Dallas perfect.
Matthew
Matthew、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 18 日
Dan
Dan、1 泊の出張
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4/10 (まあまあ)
2025 年 5 月 14 日
Not Up to Fairmont Brand Quality Level
Arrived at 10:30 pm because of a delayed flight and there were no food options except for dry goods in the gift shop.
Only one elevator working.
No bottled water in the room.
No soap in bathroom, only shower gel where the soap should be.
Items missing from mini bar when I arrived.
Extremely noisy air conditioning.
Old. Drab. Won’t return.
The valet employees, however, were excellent.
Katelin
Katelin、1 泊の出張
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6/10 (良い)
2025 年 5 月 14 日
Not luxorious
Hotel is crying for renovation, far from luxury. I had prepaid my room and took a deposit of 600$ over a 4 night stay, tried to charge me for two extra nights (we switched rooms after 2 nights cause the room smelled like mold). Second room was better.
Juha Tapani
Juha Tapani、4 泊の家族旅行
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6/10 (良い)
2025 年 5 月 11 日
Worst Fairmont I have stayed at, I was really surprised at how old the room was and the smell
Shaun
Shaun、1 泊の出張
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8/10 (とても良い)
2025 年 5 月 10 日
Disappointing
The property is beautiful, and the staff are amazing, but the rooms are dated. The "industrial" toilet and combo tub/shower in the bathroom were disappointing discoveries. Also, I'm surprised that there are no refrigerators in rooms, other than the minibar with no extra space. I would stay here again.
宿泊されたお客様
1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 6 日
Pam
Pam、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 6 日
Christina
Christina、4 泊旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 6 日
Angela
Angela、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 6 日
Daniela
Daniela、1 泊旅行
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6/10 (良い)
2025 年 5 月 4 日
NICOLE
NICOLE、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 4 日
Laura
Laura、1 泊旅行
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6/10 (良い)
2025 年 5 月 1 日
The stay was ok. For the cost of the room I was expecting more. The parking isn’t ideal and the hotel only offers valet parking at $60 a night.
Jenni
Jenni、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 30 日
In general, the hotel was nice and clean. The one complaint we had was related to the elevators. Only 1 of 3 was working and we consistently had to wait for it.
宿泊されたお客様
2 泊の友人との旅行
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6/10 (良い)
2025 年 4 月 30 日
Kari
Kari、1 泊旅行
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8/10 (とても良い)
2025 年 4 月 29 日
Hannah
Hannah、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 27 日
Very good overall!
The hotel is very well located, walking distance from the Arts District as well as the AT&T discovery center. The property is clean and the staff is friendly. However it needs some updating and some love.
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 25 日
Carlos
Carlos、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 22 日
Erika
Erika、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 22 日
Nereida
Nereida、1 泊旅行
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6/10 (良い)
2025 年 4 月 21 日
Overated and extremely overpriced
The hotel is nice, but for the price I expected at least frig and microwave to be in the room already and not have to request them. The bathroom left a lot to be desired, needs updating: not enough counter space and the tub was extremely tiny. The tv situation definitely needs to be upgraded. Some chanelshad weak signals and the Google chromecast process was a chore, too many steps to enjoy a leisurely experience of such a high dollar hotel. And we experienced the worst service coming back to park after midnight. The parking attendant was not professional. We needed up waiting outside close to 15 minutes to get our parking issue resolved before going up to our room. Im ok with exploring other lodging accommodations if we stay downtown dallas again.