Hotel New Otani Tokyo The Main

Luxury hotel with 20 restaurants, near Tokyo Imperial Palace

Choose dates to view prices

Sun, Apr 12
Mon, Apr 13
April 2026
May 2026
In the heart of Tokyo, Hotel New Otani Tokyo The Main offers a serene oasis. Indulge in rejuvenating spa treatments at THE GOLDEN SPA NEW OTANI or explore the beautiful Japanese garden. With 3 coffee shops, shopping on site, and free public WiFi, this family-friendly hotel near Tokyo Imperial Palace is a perfect blend of comfort and convenience.
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 20 restaurants and 4 bars/lounges
  • Breakfast available
  • Health club
  • Seasonal outdoor pool
  • Room service
  • 3 coffee shops/cafes
  • Spa services
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Television
  • Garden
  • Daily housekeeping
$325 nightly
$358 total
Apr 28 - Apr 29

Why we love this property

Seasonal pool splendor
Dive into a refreshing getaway at the seasonal outdoor pool. Perfect for sunny escapes, this hotel offers cool aquatic bliss when temperatures rise.
Dining paradise
Culinary adventures await at 20 restaurants, 3 cafes, and 4 bars. Buffet breakfast jumpstarts the day. Vegetarian options satisfy all palates.
Deep sleep luxury
Premium beds with down comforters and blackout drapes create restful nights. Guests indulge in deep soaking tubs and plush bathrobes in curated rooms.

Room options

Showing 27 of 27 rooms
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
The Main Deluxe King, Non Smoking | Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk

The Main Deluxe King, Non Smoking

Excellent
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer

The Main Deluxe Twin, Non Smoking

Exceptional
  • City view
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk

The Main Standard King, Non Smoking

Wonderful
  • City view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Non Smoking

Exceptional
  • City view
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
The Main Quality Double Non-smoking | Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Non-smoking

Excellent
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
View from room

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • City view
  • 285 sq ft
  • Sleeps 1
  • 1 Double Bed
The Main Shin-Edo Suite with Cypress Bath, Non-Smoking | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer
The Main Shin-Edo Suite with Cypress Bath, Non-Smoking | Down comforters, in-room safe, individually furnished, desk
The Main Shin-Edo Suite with Cypress Bath, Non-Smoking | Down comforters, in-room safe, individually furnished, desk
The Main Shin-Edo Suite with Cypress Bath, Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

  • Garden view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
The Main Deluxe Triple Room, Non Smoking | Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Triple Room, Non Smoking

Exceptional
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer
The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking | Down comforters, in-room safe, individually furnished, desk
The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking | Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

Exceptional
  • Garden view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Smoking

Exceptional
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk
The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Exceptional
  • City view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk
The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Exceptional
  • City view
  • 387 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
View from room
Down comforters, in-room safe, individually furnished, desk
The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Exceptional
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk
The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk
The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Exceptional
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
The Main Deluxe Twin Room, Smoking | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer
The Main Deluxe Twin Room, Smoking | Down comforters, in-room safe, individually furnished, desk
The Main Deluxe Twin Room, Smoking | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer
The Main Deluxe Twin Room, Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room, Smoking

Very good
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
The Main Junior Suite double, Non Smoking | Down comforters, in-room safe, individually furnished, desk
The Main Junior Suite double, Non Smoking | Down comforters, in-room safe, individually furnished, desk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer

The Main Junior Suite double, Non Smoking

Very good
  • City view
  • 764 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • City view
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • City view
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking | Down comforters, in-room safe, individually furnished, desk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer

The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

Wonderful
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer

The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer

The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
The Main Standard Triple, Non Smoking | Down comforters, in-room safe, individually furnished, desk
The Main Standard Triple, Non Smoking | Down comforters, in-room safe, individually furnished, desk
The Main Standard Triple, Non Smoking | Down comforters, in-room safe, individually furnished, desk
The Main Standard Triple, Non Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Standard Triple, Non Smoking

  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.0 km
  • Akasaka Palace - 6 min walk - 0.5 km
  • Tokyo Imperial Palace - 15 min walk - 1.3 km
  • Tokyo Midtown - 3 min drive - 1.4 km
  • Shinjuku Gyoen National Garden - 6 min drive - 3.3 km

Getting around

  • Haneda Airport (HND) - 43 min drive
  • Narita Intl. Airport (NRT) - 78 min drive
  • Yotsuya Station - 9 min walk
  • Ichigaya Station - 19 min walk
  • Shinanomachi Station - 23 min walk
  • Fukuma Station - 9 min walk
  • Kojimachi Station - 9 min walk
  • Akasaka-Mitsuke Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪All-Day Dining OASIS GARDEN - ‬9 min walk
  • ‪フレッシュネスバーガー - ‬8 min walk
  • SATSUKI
  • ‪GARB CENTRAL - ‬9 min walk
  • ‪Park Side Tables - ‬7 min walk

About this property

Hotel New Otani Tokyo The Main

When you stay at Hotel New Otani Tokyo The Main, you'll be just a 5-minute drive from Tokyo Imperial Palace and Tokyo Tower. Guests can indulge in facials, then grab a bite to eat at one of the 20 restaurants. Other highlights at this luxurious hotel include 4 bars/lounges, a health club, and a fitness center. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Fukuma Station is 9 minutes and Kojimachi Station is 9 minutes.

At a glance

Hotel size

    • 554 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking

Transfers

    • Airport shuttle from 8:30 AM to 7:00 PM*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 20 restaurants
  • 4 bars/lounges
  • 3 coffee shops
  • Room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Bed rails

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (269 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1964
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Health club
  • Seasonal outdoor pool
  • Spa services
  • Vegetarian dining options
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4025 to 9775 for adults, and JPY 4025 to 5750 for children
  • Airport shuttle service is offered for an extra charge of JPY 3600 per person (one-way)

Renovations and closures

This property is closed from January 11 2027 to January 11 2027 (dates subject to change).

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 6 and 12 costs JPY 1800 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 6600 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.
  • The seasonal pool is open from July 11 to September 07
  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests have access to the onsite health club (The Golden Spa New Otani) for the listed facilities fee. The health club offers a gym, indoor pool, and sauna. Guests must be 18 years old to access this facility.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
Extra beds are not available for children age 3 and younger.

Also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Frequently asked questions

Is Hotel New Otani Tokyo The Main currently open?

This property is closed from January 11 2027 to January 11 2027 (dates subject to change).

Does Hotel New Otani Tokyo The Main offer free cancellation for a full refund?

Yes, Hotel New Otani Tokyo The Main does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel New Otani Tokyo The Main?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hotel New Otani Tokyo The Main?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel New Otani Tokyo The Main?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel New Otani Tokyo The Main?

Yes, an airport shuttle is available from 8:30 AM to 7:00 PM. The charge is JPY 3600 per person one-way.

What are the check-in and check-out times at Hotel New Otani Tokyo The Main?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon.

What is there to do at Hotel New Otani Tokyo The Main and nearby?

Hotel New Otani Tokyo The Main has 4 bars, a seasonal outdoor pool, and a health club, as well as spa services and a garden.

Are there restaurants at or near Hotel New Otani Tokyo The Main?

Yes, there are 20 onsite restaurants.

Does Hotel New Otani Tokyo The Main have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel New Otani Tokyo The Main like?

Hotel New Otani Tokyo The Main is in Chiyoda, a short 9-minute walk from Fukuma Station and 18 minutes' walk from Tokyo Imperial Palace. The local area is considered walkable as well as being good for shopping.

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Hotel New Otani Tokyo The Main Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.2

Property conditions & facilities

What guests liked

  • The breakfast buffet was consistently described as good, excellent, and outstanding with a wide variety of options. (34 reviews)
  • The property offers a wide array of high-quality dining options, including multiple restaurants and bars with unique and delicious food. (29 reviews)
  • The airport bus from Narita stopped at the property, providing a super convenient transportation option. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

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10/10 Exceptional

Everything about this hotel was excellent and first class. I would stay here again and again. Very clean, excellent customer service, and ultimate comfort.
Nasim, 6-night trip
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10/10 Exceptional

My second stay in the hotel and I absolutely love it
Clement, 3-night trip
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10/10 Exceptional

Everything was power excellent
Susan, 3-night trip
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10/10 Exceptional

Clean room, staff are nice
Pei Shan, 4-night trip
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10/10 Exceptional

Spotless rooms, very courteous staff
Hazel, 4-night trip
Verified

10/10 Exceptional

wonderful, helpful staff
RICHARD, 1-night trip
Verified

10/10 Exceptional

Nice hotel - good size room
Niels Peter, 3-night trip
Verified

10/10 Exceptional

High quality, friendly staff. I loved the breakfast buffet with garden view.
Changming, 2-night trip
Verified

10/10 Exceptional

The staff is super friendly and helpful. The hotel charms and relaxes
Gloria, 2-night trip
Verified

10/10 Exceptional

clean room, very professional and welcoming staff, efficient room services!
Irene, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel & grounds
Corey, 2-night trip
Verified

10/10 Exceptional

Everything is absolutely amazing especially the gardens at the hotel.
Aditi, 3-night trip
Verified

10/10 Exceptional

Always reliable hotel for frequent traveler!
Jason Steven, 1-night trip
Verified

10/10 Exceptional

Perfect Would not stay anywhere else in Tokyo in fact over many trios have not
View to the garden while eating breakfast
Gloria, 3-night trip
Verified

10/10 Exceptional

Clean, amazing staff
Aoi, 4-night trip
Verified

10/10 Exceptional

Overall the Hotel is very nice with plenty of local options for dining and extremely convenient to get around Tokyo.
Peter, 5-night trip
Verified

10/10 Exceptional

Wonderful hotel and experience!
Rita, 8-night trip
Verified

10/10 Exceptional

The highlight of our trip, a wonderful garden and nice (if pricey) restaurants.
Thorsten, 5-night trip
Verified

10/10 Exceptional

Brilliant hotel wonderful staff great food perfect views.
Catherine, 1-night trip
Verified

10/10 Exceptional

Staff was very helpful and courteous
Jared, 5-night trip
Verified

10/10 Exceptional

The Hotel New Otani has the very best overall service out of all hotels in Tokyo & I’ve stayed at a lot of the 5 Star hotels in Tokyo.
MAK, 16-night trip
Verified

8/10 Very good

Very friendly and helpful staff, hotel interior is a bit outdated and would benefit from a refurbishing.
Helene, 2-night trip
Verified

10/10 Exceptional

Beautiful room and service
Monique, 3-night trip
Verified

10/10 Exceptional

Excellwnt hotel and easy to access subway close by.
Paul, 6-night trip
Verified

10/10 Exceptional

Gardens ans shopping as well as food options wonderful
Ralph, 4-night trip