Very clean hotel, close to the Case Western university and restaurants. Friendly and professional hotel service.
Zameer
Zameer、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 4 月 21 日
Unfortunate Terrible Weekend Stay
This stay was awful for my family. We arrived late afternoon to a room where the air condition seemed not to work. We were told to wait a bit. After 2 plus hours at dinner room still no air. We were told to wait again. No other rooms were availble. Spent the entire night in 80 degree room. Next day it was fixed by engineer. But it still never worked correctly. 2 nights and no one in the family slept. Just awful. Plus the faucet in the bathroom sink was loose and jiggled everytime you put water on.
Filth in vents
The staff of Kim and Renee were very nice and not at fault but the stay was just awful. We have stayed at many Residence Inn's but this was a horrible two day stay sadly for my family.
Lewis
Lewis、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 15 日
susan
susan、2 泊旅行
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8/10 (とても良い)
2025 年 4 月 13 日
Matthew
Matthew、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 12 日
宿泊されたお客様
1 泊の出張
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10/10 (最高に素晴らしい)
2025 年 4 月 11 日
Ja Young
Ja Young、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 11 日
George
George、1 泊旅行
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8/10 (とても良い)
2025 年 3 月 30 日
Almost awesome
The hotel is nice, the location is awesome, specially if your destiny is cleveland clinic. They have an awesome shuttle service to the clinic, back and forward.
The only problem they have is with cleaning personal. They are lazy and they only clean what is in front of their eyes. One thay i had to make them clean 3 times.
Otherwise, would have been an awesome stay.
Mauricio
Mauricio、12 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 29 日
Satisfied Customer
The hotel room was very clean and the front desk personnel very attentive. I love the shuttle driver he helped my spouse who had a visual disability in and out of the van. The breakfast food was subpar not really up to standard for this chain. The first day barely okay. The second day not eatable. Overall I would stay here again and recommend this hotel. The location is excellent for the Cleveland Clinic
Betty
Betty、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 3 月 27 日
Hanna
Hanna、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 25 日
Carolyn
Carolyn、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 23 日
Stacie
Stacie、1 泊旅行
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6/10 (良い)
2025 年 3 月 23 日
Too hot in the rooms with no help
Our room was very hot 78 degrees and the air conditioning was not working. We told the front desk many times and they tried to fix it remotely but nothing worked. The hotel was fully booked so we could not move rooms. It was very very uncomfortable to sleep. The next day we asked again and finally an engineer came to look at the problem and fixed it.
Samaria
Samaria、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 22 日
Timmothy
Timmothy、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 3 月 21 日
Maria
Maria、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 17 日
The hotel was clean for the most part and spacious. The layout worked well for my needs.
The amenities were good too! Great value for the food.
The front desk was very responsive to any and all needs in a timely manner.
I will note that I didn’t think the room was as clean as it should have been. The carpet had several spots on it and was even ripped where the flooring met ( with the kitchenette flooring). The walls in the shower also had some orange residue present near the complimentary toiletries. Not a super big deal just not the level of cleanliness one would expect in a hotel.