6/10 (良い)
2025 年 11 月 25 日
I have mixed feelings about this hotel. Greeting at front desk on arrival was friendly and even checked us in two hours early. While sitting by the pool area trying to relax a housekeeper was on the phone yelling screaming cussing saying the f word due to girl drama. So unprofessional. The hotel itself was nice but the beds in the room were way to high. My husband is 5'9" and had a difficult time getting up. We had to put a suitcase down on the floor for my 87 year mother in law to step up on which was hazardous for her. We did ask for a step stool , but they had nothing. Breakfast was not good with having frozen eggs. Breakfast was not stocked well due to kitchen employees talking to other employees and then I was told to wait until she gets through talking. When checking out told the girl about the bed and she just laughed did not offer an apology. I asked to know the ending price and she would not provide due to went through a third party. I am giving it a 3 out of five. Due to location and the hotel itself is nice. Not sure if we we will be back. Stayed there for two nights post cruise and for Saints game
susan
susan、2 泊の家族旅行
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