On first impression the house was beautiful. Unfortunately our room in The Grainge was far from satisfactory and not worth the money. There were other problems but when we high lighted all these to the mangement, we were moved to a far superior room in the main house.
We do recommend that the hotel make it clear that The Grainge is not attached to the main house and patrons need to walk up the drive for meals.
The staff are so helpful, polite and professional and we can't fault them.
Peter
Peter、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月6日
Perfectly good place for my stop over business trip.
David
David、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月2日
Relaxing Stay
We stayed here after attending a party nearby. Our room was ideal for the purpose and there was plenty of parking. The breakfast was plentiful with a good hot and cold offer. We would definitely stay here again.
Kathleen
Kathleen、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月2日
Lovely
Great one night stay. Absolutely beautiful location
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月2日
Warbrook
3rd time we have stayed so obviously a nice place but this time the bed was really uncomfortable, no plug for bathroom sink just a big gaping hole. Room wasn’t very clean and a few ants around joining us for breakfast.
Staff as usual are great
Susan
Susan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月2日
Daniel
Daniel、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年2月27日
Hot rooms and cold showers
I’ve had dripping taps disperse more water than the shower here. Room was so hot I had to lean out of the window at one point to cool down. Windows open and a fan and still was stifling. Hotel looks beautiful and lovely surroundings but let done by some fundamental issues - could easily be great if these were sorted
Danny
Danny、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月16日
Nice big bed. Check out bit early (we thought it was 11) but they was fine with it so that was nice and breakfast should maybe be included. Shower power could be better
Parish
Parish、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月20日
The service is amazing especially Tanisha who always goes the extra mile
NASAR
NASAR、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月20日
Daniel
Daniel、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月14日
Alistair
Alistair、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月13日
A great stay despite an issue with the heating
It’s always lovely to stay at The Warbrook. On this occasion however there was a wee problem with the heating over the Saturday & into Sunday. This wasn’t immediately apparent as it was so very cold outside. On returning to the hotel during the Saturday evening it was our intention to relax in the bar area. This wasn’t possible because it was so cold. We went to our room and got into bed instead.
On Sunday morning having had a cold night the hot buffet breakfast offerings, although beautifully cooked were cold despite the warming unit being on. The restaurant area was also cold.
It wasn’t so much that there was a problem with the heating, these things happen, it was that nobody said anything. Customer’s expectations aligned? Sadly not.
The Warbrook House Hotel is a lovely place to stay. We’ve been there before and we’re already booked in for our next visit. If they are experiencing any issues on our next visit we can only hope they’re open about it as then and only then can we, as the guests, work out what we can do to make our stay as pleasurable as possible.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月13日
Alistair
Alistair、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月4日
Beautiful place but spoiled by poor service.
Beautiful house with amazing grounds. Our room was comfortable but tired. What let it down for us was the service. The reception staff were fabulous but we had a long wait at the bar to get a drink on the evening of our arrival and had to approach three staff before one of them came to serve. The breakfast service was also very poor and the buffet breakfast was lukewarm at best. It’s such a shame as we stayed here about a year ago and it was much better then.
Nicola
Nicola、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月28日
NASAR
NASAR、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月19日
Dan
Dan、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月9日
Very welcoming
Lovely friendly staff and great setting for Christmas.
Helen
Helen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月7日
Grand Hotel and Stay
Beautiful grounds, lovely Indian dinner in the restaurant
Lisa
Lisa、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月6日
John
John、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月1日
Small bed?
Have stayed here several times before and the beds have always been comfortable… however, on this occasion the bed seemed to be a small double with an inclination to roll into the middle! Other than this, all was as usual top class… and breakfast was delicious
Andrew
Andrew、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月30日
We stayed in the grange which was a good 5 minute walk from the main hotel people walking on the road as no footpath. Our room was cold on arrival as heating had been turned down. The water was lukewarm which made the experience of showering and drying in the cold room uncomfortable.
The mattress was very firm and the pillows not comfortable.
We stayed for a murder mystery event at the hotel which wasn't very organised with one of our party being placed on a different table. We managed to sort this with another couple who had also been placed separately swapping our seats. We had to move our table to allow another table and chairs to be added as a party hadn't been added to the guest list.
The room was very noisy and it was difficult to hear the actors. We did however enjoy the evening and the actors did their best to be heard often having to repeat their lines.
Racheal
Racheal、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月24日
The gentleman on the night desk was very kind and considerate and went out of his way to accomodate my needs