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Pullman Dubai Downtown

5.0 star property
Luxury hotel with spa, near Dubai Mall

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Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, sun loungers
Deluxe Suite, 1 King Bed | View from room
Premium bedding, down comforters, pillowtop beds, free minibar items
Premium bedding, down comforters, pillowtop beds, free minibar items
Exterior
In the heart of Dubai, near Dubai Fountain and Burj Khalifa, Pullman Dubai Downtown offers an eco-certified luxury escape. Experience international cuisine at Couqley French Brasserie or unwind with a Thai massage at Wellbeings Spa. Guests praise the helpful staff and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pool
  • Electric vehicle charging point
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas
  • Pool bar
  • 24-hour room service

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is ￥20,008
￥25,310 total
includes taxes & fees
Mar 12 - Mar 13

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Premier Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 61 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

Executive Twin Room, 2 Twin Beds (Burj Khalifa View) | Premium bedding, down comforters, pillowtop beds, free minibar items

Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 64 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down comforters, pillowtop beds, free minibar items

Executive Room, 1 King Bed (Burj Khalifa View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Down duvet
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 48 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Down duvet
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Radisson Blu Hotel Dubai Waterfront

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1,000 reviews
The price is ￥17,007
￥21,634 total
includes taxes & fees
Mar 18 - Mar 19
Radisson Blu Hotel Dubai Waterfront
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About the neighborhood

Map
Al Abraj Street with Marasi Drive, Dubai, 0000

What's nearby

  • Dubai Fountain - 13 min walk - 1.1 km
  • Dubai Opera - 16 min walk - 1.4 km
  • Burj Khalifa - 4 min drive - 3.0 km
  • Dubai Aquarium & Underwater Zoo - 5 min drive - 3.3 km
  • Dubai Mall - 5 min drive - 3.3 km

Getting around

  • Dubai Intl. Airport (DXB) - 21 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 39 min drive
  • Al Maktoum Intl. Airport (DWC) - 47 min drive
  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Trolley Station 2 Tram Station - 10 min walk
  • Dubai Trolley Station 1 Tram Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Iran Zamin Restaurant - ‬8 min walk
  • ‪FireLake Grill House & Cocktail Bar - ‬6 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Honeycomb Hi-Fi - ‬2 min walk
  • ‪TABŪ Dubai - ‬3 min walk

About this property

Pullman Dubai Downtown

Pullman Dubai Downtown puts you just a 5-minute drive from Burj Khalifa and Dubai Mall. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Couqley French Brasserie serves international cuisine. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers say great things about the room service and helpful staff. Public transportation is just a short walk: Dubai Trolley Station 3 Tram Station is 7 minutes and Dubai Trolley Station 2 Tram Station is 10 minutes.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 340 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Free secured, covered onsite valet parking
    • Free onsite extended parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Racquetball/squash
  • Beach nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (3423 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Walkway to water
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 50
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Wellbeings Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Couqley French Brasserie - This restaurant specializes in international cuisine.
Lolita Pool Bar & Lounge - This bar is located by the pool and specializes in international cuisine. Open daily.
BreadHouse Bistro&Bakery - Onsite bistro. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: AED 500.00 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 130 for adults and AED 65 for children
  • Airport shuttle service is offered for an extra charge of AED 250 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge of AED 200 (subject to availability)
  • Late check-out can be arranged for an extra charge of AED 200 (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 150.0 per night
  • Airport shuttle for children between the ages of 6 and 12 costs AED 250 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown offer free cancellation for a full refund?

Yes, Pullman Dubai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pullman Dubai Downtown?

Yes, there's an outdoor pool.

Are pets allowed at Pullman Dubai Downtown?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pullman Dubai Downtown?

Yes, there's free self, valet, and extended parking. RV/bus/truck parking and electric vehicle charging are available.

Is airport shuttle service offered by Pullman Dubai Downtown?

Yes, an airport shuttle is available. The charge is AED 250 per vehicle one-way.

What are the check-in and check-out times at Pullman Dubai Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of AED 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of AED 200 (subject to availability).

What is there to do at Pullman Dubai Downtown and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Pullman Dubai Downtown also has a sauna and a steam room, as well as beach cabanas and a garden.

Are there restaurants at or near Pullman Dubai Downtown?

Yes, Couqley French Brasserie offers international cuisine, pool views, and poolside dining.

What's the area around Pullman Dubai Downtown like?

Pullman Dubai Downtown is in Downtown Dubai, a short 7-minute walk from Dubai Trolley Station 3 Tram Station and 13 minutes' walk from Dubai Fountain. Travelers love the hotel's prime location.

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Pullman Dubai Downtown Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Book It!
Clean, great location, great food options. Staff was attentive and friendly. Everything was very accomodating and welcoming
Daniela, 5-night trip

10/10 Exceptional

Very comfortable hotel: convenient, with great food options and one of the best beds we've ever seen.
Jose Luis de la Mano, 6-night trip

10/10 Exceptional

BEST PRICE QUALITY RATIO
POOL LOUNGE HAS A GREAT VIEW, RESTAURANT IN THE LOBBY FLOOR IS GREAT . ROOMS ARE SMALL BUT CLEAN AND COMFORTABLE. POLITE AND HELPFUL STAFF , 15 MINUTES WALKING DISTANCE TO BURJ KHALIFA
Harun Murat, 5-night trip

10/10 Exceptional

Amazing stay at Pullman Dubai down town
Amazing experience.
Jamila, 5-night trip

10/10 Exceptional

Great location and facilities!
Yannick Van, 4-night trip

10/10 Exceptional

10 isn’t enough! 20/10!
My stay was great, soon as I got to the premises, the staff took care of me. Ruth & her colleague Odell (sorry if I mispronounced the name) checked me in and made me feel right at home. Omar helped me with my bags which that was so kind of him! Loved the amenities in the hotel and most of all, the bed was so comfortable. Food and all was good too! Will be staying here in the future, thanks for making my 24 hour Dubai trip worth it.
Diego, 2-night trip

6/10 Good

No regrets but wouldn’t stay again
Stayed on a business trip, hotel is okay but very busy and a bit noisy. It felt safe which was good. Consider it if your going on a business trip but I would stay as a couple or family
4-night trip

10/10 Exceptional

Good stay at The Pullman Dubai Downtown
Great location. Good service.
7-night trip

10/10 Exceptional

Amazing hotel. It’s cute clean spacious and a great location.
Jael, 7-night trip

10/10 Exceptional

Great location, very polite and attentive staff, clean and quiet.
Christian A, 6-night trip

10/10 Exceptional

great location
great location, close to all major attractions
Peter, 3-night trip

10/10 Exceptional

First visit to Dubai
Great location, our view was outstanding. Staff were great.
Roger, 2-night trip

10/10 Exceptional

Everything was top tier. We loved our stay
meher, 2-night trip

10/10 Exceptional

Great hotel, would definitely stay here again.
Ali, 11-night trip

10/10 Exceptional

Great service all round.

10/10 Exceptional

Great Stay. Great Hotel. Everything was wonderful and Excellent
David, 8-night trip

10/10 Exceptional

Really enjoyed my stay. Close proximity to the shopping mall. And nearby excursions. Staff and friendly l.
MAHBUBA BEGUM AND NABEEL, 7-night trip

10/10 Exceptional

Great location and friendly staff! Would stay again!
Michelle, 2-night trip

10/10 Exceptional

The hotel is so nice and clean, looks very modern and well taken care of. Also, the staff is very friendly and always willing to assist you. Finally, the location. There’s plenty of places to shop and eat without walking distance from the hotel.
Randy, 7-night trip

10/10 Exceptional

Highly recommend it!
Caroline, 8-night trip

10/10 Exceptional

Amazing staff
wishudeep, 3-night trip

2/10 Poor

I had an amazing stay at the Pullman downtown and everyone was super friendly. Only downfall was getting a sunbed in the morning as their is limited seats at the top.
Leah, 9-night trip

10/10 Exceptional

Very nice, clean and friendly staff they even taught us how speak simple Arabic word. Most importantly it’s easy to communicate. “WE LOVE DUBAI/ABU DHABI”
Nelson, 9-night trip

10/10 Exceptional

Everything was perfect 👌
Mehdi, 9-night trip

10/10 Exceptional

The staff was very seeet and attentive. Would stay there again
Veronica, 8-night trip