The Heiss Hotel is a great option for those seeking a beautiful, clean and well-maintained hotel on a budget. It offers rooms with scenic views of the mountains and a private balcony that's usually partially shielded from the rain by the overlapping balconies above. The rooms are equipped with a mini-fridge, safe and iron. Amenities which I all used and appreciated. The drawbacks are that the room doors lack peepholes or a deadbolt or other mechanism to prevent cleaning staff from entering unexpectedly. There's a breakfast café downstairs that serves delicious breakfast and a restaurant/bar that I didn't have the opportunity to try. The rooms are relatively quiet once you close the balcony door, allowing you to block out much of the traffic noise or other loud sounds. However, I would occasionally sleep with the balcony door open and A/C off as Medellín is quite cool at night and the fresh mountain air is fantastic. Just be aware that you may occasionally be startled out of your sleep by vehicular noise. The trash chutes were not working during my stay, but front desk advised that I could leave any items by my front door for the cleaning staff to take away. I only had them clean my room once a week. It seems that they had a rooftop area but I'm told this wasn't functional as yet. You're within walking distance to several amazing restaurants and the Monterrey Shopping Center, which primarily sells electronics. Overall, I thoroughly enjoyed my stay and highly recommend.
