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Hilton Cancun, an All-Inclusive Resort

4.5 star property
Discover endless summer fun in paradise - from kayaking to sipping cocktails at our poolside bars.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Cancun, an All-Inclusive Resort

Restaurant
Lobby
Room, 2 Queen Beds, Oceanfront (High Floor) | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi
2 outdoor pools, sun loungers
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and 2 poolside bars
  • 2 outdoor pools
  • Free water park
  • Free children's club
  • Fitness center
  • Steam room
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Garden
The price is ￥63,510
￥63,510 total
includes taxes & fees
Jan 26 - Jan 27

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Hair dryer, bathrobes, towels

Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • Valley view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

View all photos for Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds (Sunset View)

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed (Sunset View)

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View, Corner

View from room

Room, 2 Queen Beds, Ocean View, Corner

8.0 out of 10
Very good
(9 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Swim Up Pool View)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed (Swim Up Pool View)

8.4 out of 10
Very good
(9 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Corner

Room, 1 King Bed, Ocean View, Corner | Living area

Room, 1 King Bed, Ocean View, Corner

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living area

Presidential Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View (Parlor)

Suite, 1 King Bed, Ocean View (Parlor) | Living area

Suite, 1 King Bed, Ocean View (Parlor)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 152 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Nature view

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds, Nature view

9.0 out of 10
Wonderful
(83 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Swim-Up)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed (Swim-Up)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Nature view

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed, Nature view

9.0 out of 10
Wonderful
(44 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Swim-Up)

Suite, Oceanfront (Swim-Up) | View from room

Suite, Oceanfront (Swim-Up)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View

Deluxe Suite, 1 King Bed, Ocean View | View from room

Deluxe Suite, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Hypo-allergenic bedding
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (High Floor)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds, Oceanfront (High Floor)

8.8 out of 10
Excellent
(48 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(80 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Suite, 1 Bedroom, Oceanfront

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 77 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

Hair dryer, bathrobes, towels

Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

View all photos for Room, 2 Queen Beds (Swim-Up)

Room, 2 Queen Beds (Swim-Up) | View from room

Room, 2 Queen Beds (Swim-Up)

8.2 out of 10
Very good
(17 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Family Suite, 2 Bedrooms

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
2 bedrooms
Rainfall showerhead
Private bathroom
  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront | View from room

Suite, 1 King Bed, Oceanfront

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Suite, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Swim Up Pool View)

Suite, 2 Queen Beds (Swim Up Pool View) | View from room

Suite, 2 Queen Beds (Swim Up Pool View)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Swim Up Pool View)

Suite, 1 King Bed (Swim Up Pool View) | View from room

Suite, 1 King Bed (Swim Up Pool View)

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront (High Floor)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed, Oceanfront (High Floor)

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (Swim-Up)

View from room

Room, 2 Queen Beds, Oceanfront (Swim-Up)

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard With Sea View

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Double Room Standard With Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Double Room Standard

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Bed(s)

Similar properties

Exterior

Hilton Cancun Mar Caribe All-Inclusive Resort

Pool
Spa
Airport transfer
Pet friendly
8.6 out of 10, Excellent, (2180)
The price is ￥62,340
￥76,152 total
includes taxes & fees
Jan 15 - Jan 16
Hilton Cancun Mar Caribe All-Inclusive Resort
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About the neighborhood

Map
Highway 307, Cancun, QROO, 77500

What's nearby

  • Xoximilco - 12 min drive
  • Moon Palace Golf Club - 13 min drive
  • Puerto Morelos Beach - 20 min drive
  • Petempich Bay - 20 min drive
  • Riviera Cancun Golf Resort - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Cozumel Intl. Airport (CZM) - 31.1 miles/50.1 km

Restaurants

  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Grand Central Buffet - ‬16 min drive
  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪The Grill - ‬17 min drive
  • ‪Cusco - ‬17 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

Hilton Cancun, an All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute drive of Moon Palace Golf Club. 2 outdoor pools provide fun for everyone, and guests can also take advantage of a fitness center and a steam room. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include 2 poolside bars, a free water park, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 714 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 51 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Free secured onsite valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Trampoline
  • Paddleboard on site

What to do

  • On a private beach
  • Kayaking
  • Paddleboard on site
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Snorkeling nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Paddleboard on site

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Free water park
  • Arcade/game room
  • Steam room
  • Waterslide
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Azulinda Lobby Bar - Onsite lobby lounge.
Azulinda Market & Cafe - Onsite café. Open 24 hours. Open daily.
Vela Food Hall - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Luce - This restaurant serves dinner only. Open daily.
Maxal - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of MXN 1540 per accommodation (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

Does Hilton Cancun, an All-Inclusive Resort offer free cancellation for a full refund?
Yes, Hilton Cancun, an All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Cancun, an All-Inclusive Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hilton Cancun, an All-Inclusive Resort?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 51 lbs per pet. There's a charge of MXN 1540 per accommodation, per stay. Food and water bowls are available.
Is parking offered on site at Hilton Cancun, an All-Inclusive Resort?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hilton Cancun, an All-Inclusive Resort?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hilton Cancun, an All-Inclusive Resort and nearby?
Have fun with onsite activities like kayaking and cycling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 2 poolside bars and a private beach. Hilton Cancun, an All-Inclusive Resort also has a steam room and an arcade, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hilton Cancun, an All-Inclusive Resort?
Yes, there's an onsite restaurant, Azulinda Lobby Bar.
What's the area around Hilton Cancun, an All-Inclusive Resort like?
Hilton Cancun, an All-Inclusive Resort is located a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers give top marks for the property's prime location.

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Charl, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Natalia, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thankful for the staff
Me an my family of 7 stayed in 3 different rooms for a week. We appreciated the daily cleaning service because once we got back from a tiring activity, we could relax well. I was grateful for all the staff that served us. I'm not sure our stay would have been wonderful without their dedication. We plan to come back next time we visit Cancun.
6-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible stay
I would not recommend this hotel. Hotel is middle of nowhere. No top shelf drinks. The service is terrible, servers have attitude and don’t ask if you need anything even after given a tip. Upon check in we tried to make reservations for dinner and everything was reserved for the first 3 nights we were there (so when does someone make a reservation?) we had to eat buffet the first 3 nights. The food is mediocre at best. There were ants on the beach and in our balcony (no we didn’t eat in the balcony). Cherry on top- we had a do not disturb sign on our door and our room was still cleaned. The best part about the stay was the kids activities (pool and kids club was amazing and our daughter had a blast).
5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Very small all inclusive resort. Not a lot of activities for adults. Many Restrooms needed cleaning
Sridhar, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Birgit, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Fun times
The resort had very good amenities, minus maybe a tennis court. The staff were very friendly and helpful. The condition of the property was fairly new. Lots of good food options...make your reservations as early as possible. Would definitely visit again.
Amphitheatre
Sunil, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Victor, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Wonderful hotel
It’s our second time staying here. Overall wonderful hotel. Alexis at the maxal restaurant was exceptional. I’ve never met anyone so attentive and courteous 👍👍👍
Boram, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Had an amazing time
Jisselle, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful
Kozeta, 6-night family trip
Verified Expedia guest review

6/10 Good

Resort is beautiful and rooms are good but didn't like bathroom and beds have transparency. Glasses as partitions didn't help. No exhaust fan is big issue. Looks good but not great for 2 beds room, need curtain because for every small thing I had to go to bathroom for changing clothes, or for quick private things. No transportation provided from entrance to door of Resort and it is toooo much inside from main road. I felt taxi service we took from Resort had resort commission as they were giving us more price then what taxi driver was offering. If you are going just couple for privacy and quiet time this is good. Services were great.
Dhwani, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing food, wonderful service, fabulous kids club...we will be back, beautiful beach...was a great, relaxing vacation!!
Gabriel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay at Hilton Cancun was absolutely fantastic. We want to give special recognition to Manager Edwin, whose attention to detail and care for guests was outstanding. He went above and beyond to ensure that every aspect of our stay was perfect. Additionally, Chef Ruben truly elevated our experience. he made sure to accommodate any request with a smile. The entire staff at Hilton Cancun deserves praise. Every team member we encountered was friendly, attentive, and eager to make our stay memorable. Whether it was room service, housekeeping, or the restaurant teams, their dedication to providing top-tier service was evident. The resort itself is stunning, with beautiful pools, well-maintained grounds, and breathtaking views. The variety and quality of the food were impressive, and the all-inclusive aspect made it easy to fully enjoy the experience. Overall, Hilton Cancun exceeded our expectations in every way. Thank you to Edwin, Ruben, and the entire team for making our stay so special. We can’t wait to return!
dereje, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mariela, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean and safe
Alexandru, 4-night family trip
Verified Orbitz guest review

8/10 Very Good

Zalak, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It’s resort real good for family
Reginald, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great resort! Very relaxing, staff was great!! Definitely would stay again
Joe, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The Hotel is new and rooms are spacious. We were in a room that had a shared door with neighboring room, we could hear them clearly and although the area around hotel is beautiful and quiet, during our 4 nights stay we woke up at 6 am to the noise from the room beside us. Other than that everything was perfect.
Saman, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was wonderful
Petar, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Rosa, 6-night trip
Verified Expedia guest review

8/10 Very Good

Small pools and way too many people Only two pools
ahmad, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jordana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We had a great time at Hilton. Everything was perfect. The food was top class at every restaurant. Kids activities were great. Overall very pleasant experience. Would stay here again.
Rehan, 4-night family trip
Verified Expedia guest review