The staff were very helpful, professional and friendly. The room was comfortable, and there was a small refrigerator, but not a microwave. The front desk clerk kindly told us on check in that we were free to use the one in the lobby, though. The room appeared to be clean, but the top of the table/counter and the floor seemed to have been washed in soured water. The bathroom smelled odd: slight smell of vomit, smell of mildew. I was disappointed that breakfast was not included. They do have a restaurant with friendly, helpful staff, and you could buy Starbuck's coffee. There is a coffee maker in the room (not Starbuck's coffee).