The hotel is very dated and freezing cold. Our room had the heat turned off when we arrived - it was around 30 degrees outside. No warm or hot water in the sink
宿泊されたお客様
1 泊の家族旅行
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2/10 (不満)
2024年11月18日
Yuck
Grossest hotel I’ve ever been.
Brett
Brett、3 泊旅行
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8/10 (とても良い)
2024年11月17日
Ok stay
Noisy at times and fire alarm going off for a few hrs early evening
Barbara
Barbara、1 泊の家族旅行
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4/10 (まあまあ)
2024年11月16日
In my opinion.
The rooms need some renovations like the barroom. First time I have seen the sink is outside the toilet. Paper towel holder needs to be replaced. Check in staff Should be more friendly. The breakfast not as good compare to other hotel. Thank you and good luck.
Ariel
Ariel、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年11月7日
leo
leo、2 泊旅行
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10/10 (最高に素晴らしい)
2024年11月2日
Everything was a describe on the page, also the location of the hotel is great .
Luis
Luis、2 泊旅行
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8/10 (とても良い)
2024年10月27日
Okay, but seems expensive
The staff were nice and very pleasant. The two rooms were older and after tax cost was about $340.
The blinds didn't close completely and the toilet was not secured. Breakfast was included, but parking was an additional $20.
I guess it was okay for Niagara Falls. The price might be okay in Harris's america, but we think it was overpriced.
dale
dale、1 泊旅行
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2/10 (不満)
2024年10月24日
Lin
Lin、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月20日
Finally, a good choice.
Perfect location. The beds didn't look too good.
宿泊されたお客様
1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年10月15日
Robert
Robert、2 泊旅行
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2/10 (不満)
2024年10月14日
Beware Bed this place has Bugs
This place was run down not very clean worst of all my wife was bit by bed bugs! and the worst of it was the girl at the desk said "I'm not surprised''
james
james、2 泊旅行
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2/10 (不満)
2024年10月14日
Front desk never recognized us to check in.
Wendy
Wendy、2 泊の家族旅行
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4/10 (まあまあ)
2024年10月8日
Alicia
Alicia、1 泊の家族旅行
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6/10 (良い)
2024年10月3日
Niagara Falls stay
Hotel was nice. Clean and staff friendly
Only thing I wasn’t happy was that pool was out of service
Yamilett
Yamilett、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年10月2日
Niagra Falls and downtown
Walkable to the falls and downtown
Jan
Jan、1 泊の友人との旅行
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8/10 (とても良い)
2024年9月27日
Pam
Pam、1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年9月21日
Great lication
Super pool and rooms
Terance
Terance、1 泊旅行
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2/10 (不満)
2024年9月16日
Do not stay here
First, we were charged to park which we were not told and they charged us $30 a day to park. Then they charged us again for parking for days that we were not there. They also charged us for the room and we’re not helpful at all with trying to get this taken care of no one would talk to us. Customer service was very rude at the hotel. We saw several people staying in the hotel, being harassed by the workers for different things. We would never stay here again. We are still trying to get the money back That they charged us for nights that we weren’t even there The best part was, you couldn’t park in the parking lot even though you had to go to parking I’m disabled and thankfully had my wheelchair for someone else. This would not have been an easy.
Roger
Roger、2 泊旅行
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10/10 (最高に素晴らしい)
2024年9月15日
Awesome
Manuel
Manuel、1 泊の家族旅行
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6/10 (良い)
2024年9月10日
Angel
Angel、1 泊旅行
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8/10 (とても良い)
2024年9月6日
An easy walk to the Falls. Restaurant limited. Friendly staff. Our room was clean and comfortable. Not fancy, but did the job,
Ruth
Ruth、1 泊旅行
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6/10 (良い)
2024年9月4日
2.5
The accommodations were beautiful, the hotel it’s self was a bit run down. At breakfast it felt like we were being watched and we missed the waffles and fruit because it was in a restaurant and I didn’t want to wander where I didn’t belong. We got minimal sleep as the most comfortable part of the room was the chair which we took turns sleeping in. Due to that we decided to leave early and were told that was fine, but I was still billed for 2 nights.
Mary
Mary、2 泊の家族旅行
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4/10 (まあまあ)
2024年9月3日
Sewer backup smell in the room & they gave us hard time to change the room. Grandkids got panicked.
Jatin
Jatin、1 泊の家族旅行
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8/10 (とても良い)
2024年9月3日
I was overall pleased, but the duck tap in the tub ruined the experience for the price of the room. They could find a better fix if they keep charging this price.