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Ocean Zen Suites on 5th Avenue - Adults Only

3.5 star property
Adults-only hotel with outdoor pool, near Mamitas Beach

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Photo gallery for Ocean Zen Suites on 5th Avenue - Adults Only

Beach nearby, white sand, beach towels
Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | Pillowtop beds, in-room safe, individually decorated
Eco Luxury Executive Suite 2 Double 3-4 | Pillowtop beds, in-room safe, individually decorated
Balcony
Outdoor pool, sun loungers
Located in the heart of Playa del Carmen, Ocean Zen Suites on 5th Avenue - Adults Only offers a serene retreat with a rooftop terrace and lush garden. Enjoy sun-kissed moments by the outdoor pool or take advantage of express check-in and check-out services. Multilingual staff are always ready to assist, while beach towels and concierge services ensure your stay is hassle-free.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Beach towels
  • Casino shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is ￥4,493
￥5,860 total
includes taxes & fees
Jun 8 - Jun 9

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | Pillowtop beds, in-room safe, individually decorated

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Highlights

Furnished balcony
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
  • Ocean view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Eco Luxury Executive Suite 2 Double 3-4

Eco Luxury Executive Suite 2 Double 3-4 | Pillowtop beds, in-room safe, individually decorated

Eco Luxury Executive Suite 2 Double 3-4

Highlights

Furnished balcony
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
  • Partial sea view
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Eco Luxury Queen Suite - Infinity pool 9

Eco Luxury Queen Suite - Infinity pool 9 | In-room dining

Eco Luxury Queen Suite - Infinity pool 9

Highlights

Yard
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Eco Luxury Deluxe Suite 8 2 Double beds

Eco Luxury Deluxe Suite 8 2 Double beds | View from room

Eco Luxury Deluxe Suite 8 2 Double beds

Highlights

Lanai
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Eco Luxury Business Suite 6 Rooftop Pool

Pillowtop beds, in-room safe, individually decorated

Eco Luxury Business Suite 6 Rooftop Pool

Highlights

Lanai
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
  • 36 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View | Pillowtop beds, in-room safe, individually decorated

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
Ceiling fan
Sofa bed
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Eco Luxury Deluxe Suite 5 Infinity pool

Pillowtop beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 5 Infinity pool

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

What's nearby

  • Mamitas Beach - 11 min walk - 1.0 km
  • Playa del Carmen Main Beach - 15 min walk - 1.3 km
  • Punta Esmeralda Beach - 19 min walk - 1.6 km
  • Quinta Avenida - 19 min walk - 1.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
  • Casino shuttle (surcharge)

Restaurants

  • ‪Salento - ‬11 min walk
  • ‪Ojo de Agua - ‬10 min walk
  • ‪Crisol - ‬4 min walk
  • ‪Quadra Café - ‬9 min walk
  • ‪Tropical Tacos - ‬6 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

Ocean Zen Suites on 5th Avenue - Adults Only features a rooftop terrace and puts you within a 15-minute walk of Mamitas Beach. Guests can enjoy the outdoor pool or take advantage of nearby parasailing. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Street parking available
DONE

Offsite

    • Casino shuttle*
DONE

Other information

    • Smoke-free property
    • Caters to adults only
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Barbecue grills
  • Water dispenser

What to do

  • Beach nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Whale-watching nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2017
  • Rooftop terrace
  • Garden
  • Picnic area
  • An outdoor pool
  • 24-hour pool access

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Towels

Stay connected

  • Free WiFi and wired internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • A damage deposit of MXN 1000 will be collected before check-in

Optional extras

  • Casino shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
Mobile payment options include: PayPal.

Also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
Ocean Zen Suites 5th Avenue Adults Playa del Carmen
Ocean Zen Suites 5th Avenue Adults
Ocean Zen Suites 5th Avenue A
Ocean Zen Suites On 5th Avenue
Ocean Zen Suites on 5th Avenue - Adults Only Hotel
Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Frequently asked questions

Does Ocean Zen Suites on 5th Avenue - Adults Only offer free cancellation for a full refund?

Yes, Ocean Zen Suites on 5th Avenue - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ocean Zen Suites on 5th Avenue - Adults Only?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Ocean Zen Suites on 5th Avenue - Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Ocean Zen Suites on 5th Avenue - Adults Only?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Ocean Zen Suites on 5th Avenue - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Ocean Zen Suites on 5th Avenue - Adults Only?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.

What is there to do at Ocean Zen Suites on 5th Avenue - Adults Only and nearby?

Have fun with nearby activities like boat tours, jet skiing, and power boating. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Does Ocean Zen Suites on 5th Avenue - Adults Only have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Ocean Zen Suites on 5th Avenue - Adults Only like?

Ocean Zen Suites on 5th Avenue - Adults Only is in Luis Donaldo Colosio, a short 16-minute walk from Quinta Avenida and 16 minutes' walk from Playa del Carmen Main Beach.

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Ocean Zen Suites on 5th Avenue - Adults Only Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
View
Beach
Service staff
Location
Lobby
Walking
Restaurant
Building
Couples

What guests liked

  • The beach was extremely close to the location, clean, and not noisy, making it a perfect spot for a relaxing experience. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
1-night trip

2/10

Pictures I do not trust this hotel chain they are terrible very unsanitary and unsafe
12-night trip

10/10

It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
6-night trip

10/10

Close to the beach and plenty of food options close by.

6/10

The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
3-night trip

6/10

Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it .
1-night trip

10/10

The room was clean, comfortable and spacious. the location was fantastic
1-night trip

10/10

We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
1-night trip

10/10

The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
7-night trip

10/10

We like the view because it is overlooking the forested area. It is also very walkable to the beach. The staff are nice.
4-night trip

8/10

Closeness to beach super; very helpful staff; Wifi connection VERY Bad.
2-night trip

6/10

This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
3-night trip

8/10

Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
2-night trip

10/10

Perfect
14-night trip

6/10

A lot of noise in the morning early.
1-night trip

8/10

Ok
1-night trip

2/10

Terrible service, no air conditioning, no elevator, dirty. Not tourist friendly what so ever. Never answer their phones
7-night trip

8/10

A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
2-night trip

4/10

Not very pleasant place Lsst time I stayed at a Hotel nearby that was the same price but it was way much better They do not have parking available and it fells quite unsafe to leave the car in the street This place should have a two star rating at most
1-night trip

6/10

This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.
1-night trip

2/10

This plae is terrible. They didnt have hot water. Said there was a spa but there was not one. The pool looked dirty. We stayed one night and left and they wouldn't refund our 2 day other day. The saying is true you get what you pay for... run away from this property
3-night trip

2/10

I wasn’t able to check in to this hotel. No attendant on-site when I arrived around 4:30 pm. Tried to call over and over no response . Waited until 8 pm on-site and decided we’d to get another hotel as it was getting late . Stay away from this place . It is bad condition as well . Nothing lke the pics. Still awaiting a refund I may not get .

6/10

Very small sign above narrow door so took a while to locate it.Had a very steep narrow spiral cement open staircase to the top floor where the office is located, so be careful! Our room had a view of only a white cement wall that separates the building from the street. Takes about 12 minutes to get to the beautiful white sand beach down the road and along a path through the woods. Slept ok but some street yelling in the night. Shower lukewarm.
2-night trip

4/10

Reception is at the top of three or four stories of spiral stairs. They don't come down to meet you. First room was interior. What I noticed there were rooms facing the ocean available I paid extra to move. After moving they told me there were rooms available for a couple nights. Then I found out I had covid. I told one of the workers so he wouldn't get sick. All of a sudden there were no rooms available and I had to leave the next morning. Sleazy operation. Otherwise, nice come location considering how crazy central Carmen has become
1-night trip

10/10

"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel's location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can't wait to come back and visit again!"
2-night trip