The property is beautiful and clean!! Our room was spacious and also very clean. However, the design of the vanity in the restroom was a bit user unfriendly. Beside the fresh fruit, the rest of the food was mediocre. In my humble opinion, even the food in the nicer restaurants (seafood, Italian, Hibachi, etc.) was not very authentic or delicious. The drinks are also watered down- I suggest you taste your cocktail first. If you don't get easily frightened of leaving the resort, please do so. It is the only way to get decent, authentic, fresh food.
Roxana
Roxana、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 22 日
Luis a
Luis a、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 18 日
No es el concepto de antes
El hotel tenía una clara falta de mantenimiento en varios lados, también parece que ha cambiado de concepto de relajamiento y parejas a fiesta.
ROBERTO
ROBERTO、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 9 日
Es un hotel con un costo parecido a sus hoteles vecinos TRS y ATELIER; sin embargo este dejó mucho que desear aún estando en la categoría preferente; afortunadamente lo van a remodelar; por que le falta mucho mucho amor a las habitaciones; restaurantes; y bastante amor al bar de la piscina principal. En desayunos; comidas y cenas aceptables; pero pueden mejorar mucho comparado con los hoteles vecinos.
Ismael Barba
Ismael Barba、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 27 日
The weather wasn’t great the entire week, so we didn’t get the true experience of a tropical vacation- no fault of the resort. The beach was gorgeous with a close by bar and plenty of seating. The pool was nice, but beach chairs were snapped up early and the staff didn’t really help out with this. Drinks and food were readily available. The entertainment area is being upgraded - not fully open-and wasn’t the best for our group. We enjoyed the bands in the Rendezvous lounge though.
Food was not of the quality of the Secrets Akumal location we went to last year.
Tried to go to Dreams- sister location- but found the restaurant staff very unfriendly and the Gaucho restaurant inaccessible- it was closed even when the app said it was open and the day it was open the wait was 90 minutes. The spa was lovely. The fitness center adequate. I really hope they can organize the tennis/pickleball with a pro and sign ups for lessons or play. A great tennis center within walking distance is the Rafa Nadal Center. Another guest told me about that.
All in all- I wouldn’t recommend a stay until the renovation is complete- 4/25 to12/25. Hard to judge or criticize because they are working to improve the property- but we were a bit disappointed for this vacation. Hopefully they will work to improve the sports complex, food and activities.
Margaret Mary
Margaret Mary、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 26 日
Wagdy Mounir
Wagdy Mounir、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 25 日
The property was nice and the staff was great. We would definitely return
SHAWN DAVID
SHAWN DAVID、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 21 日
Jeffrey Aaron
Jeffrey Aaron、4 泊旅行
Orbitz を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 10 日
We had roaches in our room ! We called for room service and they placed us on hold for 15 mins. We hung up and called back and they answered and took our order. This property is closing soon for renovations I wish I knew that before booking because its needed.
Lorena
Lorena、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 9 日
Blair
Blair、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 9 日
Great all inclusive quiet laid back relaxed
Iris
Iris、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 9 日
This property is very overrated and advertised wrong! Half the restaurants were not open and would rotate days being open. Coffee shop advertised being open 24 hours, was not. There was no sports bar, was "coming soon". The room was not very nice and foliage outside by patio with mosquitoes so could not use. The drinks at the pool were very diluted down... could do many shots and not even feel any alcohol. We were very disappointed with this property and vacation.
Joan
Joan、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 8 日
Gran lugar
Excelente servicio, muy buena cocina, instalaciones con falta de mantenimiento.
Alvaro
Alvaro、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 7 日
I absolutely love this would definitely be back
Isaiah A
Isaiah A、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 7 日
Shanthan
Shanthan、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 7 日
Katlyn
Katlyn、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 6 日
This place was beautiful and the staff and service was amazing.
Cody
Cody、6 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 5 日
Amazing, scenic resort. Excellent food options. Great staff. Bonus free access to the family resort next door. No complaints at all. Would highly recommend!
david
david、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 5 日
My wife and I thoroughly enjoyed our stay with secrets. The staff, dining options and property were awesome. One suggestion would be to try and streamline the key collection/luggage process as we were told to be at rendezvous at 3 to collect our key, and it wasnt in sight. I had to go to the front lobby to request it. Overall 4.5 stars and we will definitely not hesitate to stsy at a secrets in the future.
Michael
Michael、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 4 日
Khushboo
Khushboo、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 2 日
Amazing food and the staff was so helpful in every interaction! Had a great time!