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Hotel Emma

2.0 star property
Hotel with bar/lounge, near Historic Centre of Florence

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emma

Double Room | Premium bedding, down comforters, minibar, in-room safe
Lobby sitting area
Double Room | Premium bedding, down comforters, minibar, in-room safe
Interior
Triple Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

7.6 out of 10

Good

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Valet parking
  • Bar/lounge
  • Room service
  • Room service
  • Terrace
  • Air conditioning
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The price is ￥13,306
￥16,100 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, minibar, in-room safe

Triple Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Double Room

Premium bedding, down comforters, minibar, in-room safe

Economy Double Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Premium bedding, down comforters, minibar, in-room safe

Single Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Premium bedding, down comforters, minibar, in-room safe

Double Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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7.4 out of 10, Good, (402)
The price is ￥6,733
￥9,358 total
includes taxes & fees
Nov 20 - Nov 21
Garden Blue
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About the neighborhood

Map
Via A. Pacinotti 20, Florence, FI, 50131

What's nearby

  • Historic Centre of Florence - 10 min walk - 0.9 km
  • Cathedral of Santa Maria del Fiore - 4 min drive - 2.6 km
  • Piazza del Duomo - 4 min drive - 2.6 km
  • Uffizi Gallery - 5 min drive - 3.4 km
  • Ponte Vecchio - 5 min drive - 3.7 km

Getting around

  • Florence Airport, Peretola (FLR) - 25 min drive
  • Florence-Le Cure Station - 6 min walk
  • Florence Campo di Marte Station - 11 min walk
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 11 min walk
  • Strozzi - Fallaci Tram Stop - 24 min walk
  • Statuto Tram Stop - 26 min walk
  • Fortezza Tram Stop - 28 min walk

Restaurants

  • ‪Badiani - ‬5 min walk
  • ‪Wabi Sabi - ‬1 min walk
  • ‪Caffè Lorenzo Pasticceria - ‬3 min walk
  • ‪Il Masaccio Bar - ‬7 min walk
  • ‪Satori - ‬1 min walk

About this property

Hotel Emma

At Hotel Emma, you'll be just a 5-minute drive from Historic Centre of Florence and Piazza della Signoria. You can unwind with a drink at the bar/lounge, and free buffet breakfast is available daily between 8:00 AM and 10:00 AM. Also, Cathedral of Santa Maria del Fiore and Piazza del Duomo are just a 5-minute drive away.

Languages

English, Italian

At a glance

Hotel size

  • 9 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 11 PM
  • Express check-in/out available
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8 AM - 11 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (EUR 25 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1920
  • Safe-deposit box at front desk
  • Terrace

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Valet parking costs EUR 25 per day

Policies

This property does not have elevators.
This property accepts credit cards.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Emma Florence
Emma Hotel
Hotel Emma
Hotel Emma Florence
Hotel Emma Hotel
Hotel Emma Florence
Hotel Emma Hotel Florence

Frequently asked questions

Does Hotel Emma offer free cancellation for a full refund?
Yes, Hotel Emma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Emma?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Emma?
Yes. Valet parking costs EUR 25 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Emma?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 10 AM. Express check-in and check-out are available.
What's the area around Hotel Emma like?
Hotel Emma is a short 6-minute walk from Florence-Le Cure Station and 10 minutes' walk from Historic Centre of Florence.

Hotel Emma Reviews

Reviews

7.6

Good

8.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Joshua, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good place
Comfortable room and good location
Oscar, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

We had an early day planned and they were not very accommodating to serve breakfast early.
Laura, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Domenico the owner is a gracious and wonderful host. The place was just renovated and the rooms and bathroom are brand new, modern, functional and Italian designed. Domenico even gave my wife a farewell gift souvenir to add to his personal touch. Hotel is on a beautiful neighborhood. The bus stop infront of the hotel less than 5 minutes from everything, including the Stadium of Florentina. The hotel is on a third floor and no elevator but this is a small price to pay for this wonderful place. I am already looking forward to me next stay at the hotel Emma. Don’t miss the eateries upstairs in the market place in Florence. What a coulinary experience!!! I can’t believe Rick Steves and Bourdain missed it. Thanks Domenico!
Fernando, 2-night trip
Verified Orbitz guest review

2/10 Poor

When we arrived at hote Emma, we found our reservation had NOT been sent to them by Expedia. They had no record of my reservation and they had NO rooms available. Fortunately, Manager found us ONE room at another hotel. It was ONE room all 4 of us had to share I am very disappointed in Expedia and will NEVER book through them again.
Bea, 2-night trip
Verified Expedia guest review

8/10 Very Good

Hotel Emma is exactly as described and seen in pictures. Recently renovated so everything is up to part. Great looking rooms, comfortable bed & nice bathroom. Although, is a bit off the city center (30min walking or 12-15min by taxi/bus) it is rather accessible. My family and I enjoyed strolling to/from the city center and merging as much as we can with the locals :)
Viv, 1-night trip
Verified Expedia guest review

6/10 Good

Nice cousy
Loud noise from reception, breakfast so so, good bus connection. Bus stops front of the hotel
Verified Expedia guest review

8/10 Very Good

The hotel was close to Nelson Mandela convection where I was walking every day for 5-7 min. The only thing I could be happier was not carrying my luggage two levels up ground.
Verified Expedia guest review

6/10 Good

Good for a quick visit.
Easy to find hotel with helpful staff, although their English was not fantastic. Very small hotel, good value for money.
Verified Hotels.com guest review

6/10 Good

Not a bad hotel but quite far from the town centre
A reasonable hotel but it is a good 30/40 minute walk from the centre of town. Not a massive issue if you are fit and capable and only staying for a short time (we stayed for 4 nights). The room and bathroom were clean and tidy and it was pretty comfortable - the only thing that wasn't so good were the mosquitoes. I would recommend taking some decent repellent. Don't expect a big breakfast as part of the package - it is very basic (but the coffee is lovely).
Verified Expedia guest review

4/10 Fair

Nitemare!!!
Let me keep this simple: 3 flights of stairs Bed bugs 20 mins away from center by bus Walls are extremely thin One 1 phone per internet service, and they cut it off the night before we left shower curtains had mold at the bottom Pro: hot water, and cold air bus stop in front of hotel do not carry no more than 1 bag eles you will be sorry!
Verified Hotels.com guest review

8/10 Very Good

Clean, comfortable and excellent value
My wife and I stayed for 3 nights at Hotel Emma in July 2014. It's a small hotel situated in a relatively quiet area just north of the city centre. It's a 10 minute bus ride from Santa Maria Novella station on the number 11 and 17 buses, which stop right outside the hotel. The bus stop to go back into the city is just around the corner on Viale dei Mille. Our room to be clean and comfortable and had everything that we needed. The air conditioning was very good which was a real bonus given the hot weather. The buffet breakfast was adequate with a selection of cereals, pastries, bread, cold meats, fruit and hot and cold drinks. The staff were friendly and helpful. The only (very) minor negative comments I would make are that firstly the hotel is situated on the second floor of the building and as far as we could see there wasn't a lift. This was not a problem for us but could potentially be for some guests. Also, as the hotel is so small any noise that is made at reception or the dining room can be heard in the nearby rooms. Again though this wasn't a major issue. Overall we enjoyed our experience of Hotel Emma and would not hesitate to recommend it to others.
Verified Expedia guest review

10/10 Exceptional

The owner has been very kind and helpful. Hotel is right at the bus stop which makes it very easy to find.
Verified Expedia guest review

8/10 Very Good

Very nice hotel, a bit farther than ideal.
We spent 2 nights at Hotel Emma. The hotel was very clean and comfortable. Breakfast was basic but adequate. Outside patio was nice, beds were comfortable, staff was friendly. Very good value for the price. The only drawback was that it was a bit far from the city center and we had to take a bus into the city (bus picks up and drops off at Santa Maria Novella train station) - however, the bus stop truly was directly in front of the hotel, so this was not too much of a hassle. We enjoyed our stay here and I would stay here again for the price.
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Good for the wallet
Very clean hotel. I picked based on reviews of other travelers. It is not close to the main sites, but several bus stops nearby if you don't feel like walking. We did a combination of both - walking and bus. One person said to go to track 12 from the train station, and we did this, but there was no way to get out of the station and had to go back to the main entrance. It is really very close to the train station. It is on the second floor as other reviewers noted, but there are more like 4 flights of steps to go up, so if you are not traveling light, you should keep this in mind. The reception area is secure as are all the rooms. You need to be buzzed in. I liked this and felt it added an additional layer of security. Our room did not have a view, but there was quite a nice outside patio area at the end of the floor. We did not take advantage of this as we were out and about except for sleeping.
Verified Expedia guest review

8/10 Very Good

Clean comfortable family run hotel
Quiet location about 45 minutes from train station. Good bus service from right outside hotel. Hotel was very clean and well organised. Room was clean and comfortable. Air conditioning was effective. Breakfast room was lovely and bright and breakfast was adequate. There's also a little terrace balcony where you can sit. Staff / owner very helpful. Even got a small gift when we left!
Verified Expedia guest review

2/10 Poor

Only recommend this place to your enemy!
First of all the supposed hotel is up 4 flights of stairs and it has 9 rooms. This could hardly be called a hotel since it seems that the "hallway" was once a commercial space that was converted into these sub standard" "Prison Cells" that could hardly be called rooms. I got the worst room because as the owner reminded me I booked through the internet, so there seemed to be some resentment there. He asked me that I could not request a different room, my only option was to leave and get no refund. He refused to give me one of the "cells" that had a bathroom so he made sure I had the worst room in this hallway. The shared bathroom was all the way down the hall the Hall incidently was nosiy, smoky! Forget about asking for a non smoking room they do not exist , you can smell everyone's smoking and it seeps through the door and walls. The walls are so thin I could hear the person in next room snoring. The shower booth in the room (no toliet though)had black mold at the bottom and the cheap rug of the room was flithy so much I had to wipe my feet before getting on the springy, back killing pad that passed as a mattress which was on a squeaky metal thin spring frame. Lastly, the air conditioning is at the mercy of the control freak who runs the place who believes that since I only paid less than what he wanted for the "cell" asking for the air conditioner to be comfortable seemed out of the question and "not possible". The guy is a misogynist who runs the little boarding hall way, this place can hardly be called a hotel and should not be an option on this website.
Verified Orbitz guest review

8/10 Very Good

Reasonable
This hotel is reasonably priced just outside the downtown core a short bus ride on bus 11 or 17 from the train station. Rooms are basic but comfortable and breakfast is included. There are only about 10 rooms and owners are very helpful. Not luxury and not slumming it but ok. Close to athletic complexs and pool if required.
Verified Hotels.com guest review

6/10 Good

Nice but noisy.
The hotel was a good walk from the centre of Florence but we did it for 4 days no problem. The room was nice, very clean and slept 3. Nice bathroom, great shower. Breakfast was lovely. The only downside was the noise. We were in room 9 which was right next to the entrance and reception. You could hear every coming and going and every word of every discussion being held at reception. Would recommend for a short stay but ask for any other room then 9!
Verified Expedia guest review

6/10 Good

BUS STOP OUTSIDE DOOR WAS WONDERFUL. FRIENDLY AND HELPFUL STAFF
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Nice budget hotel
I enjoyed my stay here. Good location close to a bus stop. The staff was very nice. The only thing is we couldn't control the AC from our room. I would definitely recommend it, if you need a budget place to stay in Florence
Verified Expedia guest review

10/10 Exceptional

Lovely Owner
Hotel Emma turned out to be one of the highlights of our trip to Europe. Though the room was small compared to others, and maybe not so comfortable, the atmosphere and, in particular, the owner/operator made up for any inconvenience. He is just a wonderful man, and made us the best cappuccino for breakfast every morning! If you are looking for a BnB with great value and oozing with charm, this is it!!! We would definitely go back.
Verified Expedia guest review