Xambé

4.0 star property
Aparthotel with outdoor pool, near Playa Paraiso

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Xambé

Outdoor pool
Deluxe Suite | Living area | 55-inch Smart TV with digital channels
Grand Room | Terrace/patio
Premium bedding, desk, blackout drapes, iron/ironing board
Grand Apartment | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Pet friendly
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
Main amenities
  • 28 smoke-free apartments
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall
Feel at home
  • Connecting/adjoining rooms available
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
  • Digital TV service
The price is ¥17,484
¥21,732 total
includes taxes & fees
Dec 28 - Dec 29

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

Grand Apartment

Highlights

Yard
Furnished patio
Separate dining area
Private pool
Private outdoor spa tub
Air conditioning
Connecting rooms available
Kitchenette
  • 210 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

Superior Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

Superior Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Grand Suite

Highlights

Yard
Furnished patio
Separate dining area
Private pool
Private outdoor spa tub
Air conditioning
Connecting rooms available
Kitchenette
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Grand Room

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Central, Aldea Zama, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 4 min drive - 2.0 km
  • Tulum Beach - 8 min drive - 3.8 km
  • Las Palmas Public Beach - 11 min drive - 5.1 km
  • Tulum Mayan Ruins - 11 min drive - 6.1 km
  • Playa Paraiso - 14 min drive - 5.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Mercado Tulum - ‬5 min drive
  • ‪Rossina Cafe - ‬9 min walk
  • ‪Carl's Jr. - ‬4 min drive
  • ‪Pescaderia Estrada - ‬4 min drive
  • ‪La Consentida - ‬4 min drive

About this property

Xambé

Xambé puts you within a 10-minute drive of Tulum Beach and Tulum National Park. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Apartments offer up nice touches like premium bedding, rainfall showerheads, and bathrobes. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided
  • Shampoo
  • Bathrobes
  • Hair dryer
  • Soap
  • Free toiletries
  • Toilet paper

Entertainment

  • 55-inch Smart TV with digital service

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • MXN 1000 per accommodation per stay
  • 2 total pets
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only
  • Deposit: MXN 1000 per stay
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Tile flooring in room
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Window screens
  • Luggage storage
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Banquet hall
  • Mobile key entry
  • Mosquito nets

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 28 rooms
  • Connecting/adjoining rooms avaliable

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of MXN 500 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Shambé
Xambé Tulum
Xambé Aparthotel
Xambé Aparthotel Tulum

Frequently asked questions

Does Xambé offer free cancellation for a full refund?
Yes, Xambé does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Xambé ?
Yes, there's an outdoor pool.
Are pets allowed at Xambé ?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of MXN 1000 per accommodation, per stay, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Xambé ?
Yes, there's free self parking.
What are the check-in and check-out times at Xambé ?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Xambé and nearby?
Xambé has an outdoor pool.

Xambé Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Poor

Save your money
We payed extra to have a hottub only to find out they didn’t have hot water
Michael, 4-night trip
Verified Hotels.com guest review

4/10 Fair

The water was cold every single day. I couldn’t take a proper shower because the shower head had the water flying everywhere. The people at the front desk always went missing and you would have to yell hello for a few minutes to find someone.
Britney, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jairen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and beautiful host. Super nice people. We had an amazing stay and can’t wait to return.
jason j, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

The reception was amazing and the interaction with the staff of Xambé was so pleasant!
Oscar, 3-night trip
Verified Expedia guest review

8/10 Very Good

Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Jennifer, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
kourtney, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful modern room.
Andrew, 1-night trip
Verified Expedia guest review

4/10 Fair

My partner and I booked the grand suite at this hotel which mentioned we would get the yard, pool AND outdoor spa tub. Upon check-in we were given just a normal apartment with a tub in the balcony. We tried to resolve the issue with the hotel for many days but they refused to give us the room we actually booked and stopped helping on getting a refund. Stay away from this hotel!! They have false advertisement and horrible communication. Save your money and go to a more reliable hotel.
Verified Expedia guest review

10/10 Exceptional

This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed. I would stay there again, the only con I didn't like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
Omar Alexander, 4-night family trip
Verified Expedia guest review

6/10 Good

Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
Toby, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maria, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very beautiful place to stay
Nicholas, 3-night romance trip
Verified Expedia guest review

2/10 Poor

I was almost captured and extorted by cartel police. This place is unsafe. I was nearly killed and kidnapped.
Boris, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
Tracy, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay in Tulum
Uyirendiren, 4-night trip
Verified Expedia guest review

2/10 Poor

I got in and it was the first day for employee. He told me I couldn’t have the room that I booked because tigers would eat my dog. I think that I was the only person there that night. There were no other guests for my first 2 days. The place where hotel is located has a lot of construction so construction workers all over the place. Power went out for two days and I was alone so I felt very unsafe. There was no running water either during those two days. Two couples ended up showing up. There is no amenities. No shop. No coffee. I asked for water but they were out of that. Nobody speaks English. The place is very small. 4 floors with 4 rooms on each. I ended up leaving 2 days early and paying for a different hotel room to feel more safe. I guess you get what you pay for but underwhelmed.
Verified Expedia guest review

10/10 Exceptional

Quiet getaway for those looking for a more intimate jungle feel. Plenty of development in the area so be mindful that you still will be in a neighborhood that is actively undergoing construction. Would book again for multiple couples trips.
Lawrence, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I absolutely loved everything! Ill be back.
Jabari, 2-night trip
Verified Expedia guest review

8/10 Very Good

Brand new and very nicely designed! The room was very clean when we first checked-in. Easy comunication with front desk through whatsapp. worth mentioning: if you book just book 1 bdrm, they might reserve the other part of the appartment to other guests which can be heard as if they are in your own room! This is an issue with the layout and guests can be heard a lot! So the design is that each floor has 4 big appartments with a kitchen, 2 bdrm and 2 bathrooms each. They are designed such that, 1 bdrm and bathroom can be seperated by a door and booked seperatly based on the reservations. If that is the case, the other half of the appartment can be reserved by other guests!
Kliti, 6-night romance trip
Verified Expedia guest review

6/10 Good

lesa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very new property. Beautiful rooms and views. Amazing rooftop pool. Friendly and helpful staff. I would stay again!
Donald, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Magnus, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maravilla de hotel
Ha sido uno de los hoteles más bonitos en los que he estado, perfecto para desconectar y pasar unos días tranquilos
Borja de, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Las habitaciones están excelentes , limpias, nuevas y modernas. Pero el acceso es muy complicado, es un laberinto de condominios (no uses Google map para llegar) . Tienes que llevar tus botellas de agua. Hay cafetera pero no hay café, tazas, cucharas azúcar (hay un seven/11 como un kilómetro ) La alberca está espectacular y tiene una vista muy bonita. El personal es amable y atento. Hay lavadora y secadora disponible. Las toallas son nuevas, hay secadora de cabello, shampoo, acondicionador y jabón. Me encantó y es muy tranquilo
Xochitl Edith, 1-night family trip
Verified Expedia guest review