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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Gran Coyote Golf

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Terrace/patio
Interior entrance
Outdoor wedding area
Preferred Club Junior Suite King Ocean Front | View from room
7 bars/lounges, 2 swim-up bars, poolside bar, beach bar
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pet friendly
Main amenities
  • Daily housekeeping
  • On the beach
  • 10 restaurants and 7 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • 2 outdoor tennis courts
  • Fitness center
  • Steam room
  • Free use of bicycles
  • Beach umbrellas
Feel at home
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is ￥239,951
￥239,951 total
includes taxes & fees
Jan 3 - Jan 4, 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite King Tropical View

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite King Tropical View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King Tropical View

Preferred Club Junior Suite Swim Out King Tropical View | View from room

Preferred Club Junior Suite Swim Out King Tropical View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Stellar Presidential Penthouse

The Stellar Presidential Penthouse | Premium bedding, minibar, in-room safe, blackout drapes

The Stellar Presidential Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Smart TV
2 bedrooms
Premium bedding
  • 440 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds

View from room

Junior Suite, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Paramount Suites Ocean View King

Preferred Club Paramount Suites Ocean View King | Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Paramount Suites Ocean View King

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout drapes/curtains
  • 179 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Superior Junior Suite King Ocean View

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout drapes/curtains
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite King Ocean View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite King Ocean Front

Preferred Club Junior Suite King Ocean Front | Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Junior Suite King Ocean Front

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout drapes/curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double Tropical View

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite Double Tropical View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Double Ocean View

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite Double Ocean View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Junior Suite King Ocean View

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout drapes/curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Double Ocean View

Preferred Club Junior Suite Double Ocean View | Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Junior Suite Double Ocean View

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout drapes/curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Master Suite King Ocean Front

Preferred Club Master Suite King Ocean Front | Living area | Tablet

Preferred Club Master Suite King Ocean Front

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
  • 145 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Run of the House)

Premium bedding, minibar, in-room safe, blackout drapes

Room (Run of the House)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite Double Ocean View

View from room

Preferred Club Superior Junior Suite Double Ocean View

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Club Lounge
Smart TV
Pillow menu
Blackout drapes/curtains
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Similar properties

4 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers

Impression Moxché by Secrets – Adults Only – All Inclusive

Pool
Free breakfast
Spa
Pet friendly
9.6 out of 10, Exceptional, (139)
The price is ￥251,928
￥251,928 total
includes taxes & fees
Jan 13 - Jan 14, 2025
Impression Moxché by Secrets – Adults Only – All Inclusive
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About the neighborhood

Map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710

What's nearby

  • Gran Coyote Golf - 8 min drive
  • El Camaleón Mayakoba Golf Course - 10 min drive
  • Mamitas Beach - 13 min drive
  • Quinta Avenida - 13 min drive
  • Playa del Carmen Maritime Terminal - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.1 km

Restaurants

  • ‪The Fives Plaza - ‬19 min walk
  • ‪La Laguna - ‬10 min walk
  • ‪Marley Coffee - ‬20 min walk
  • ‪Arezzo - ‬15 min walk
  • ‪Breeze Pool Bar - ‬19 min walk

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus you'll be within a 15-minute drive of Mamitas Beach. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and mani/pedis. Market Cafe, one of 10 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 2 swim-up bars, a nightclub, and a beach bar. Fellow travelers love the pool and helpful staff.

All inclusive

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, Spanish

At a glance

Hotel size

  • 485 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 10 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite garage

Other information

  • Designated smoking areas (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • 10 restaurants
  • 7 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Beach volleyball
  • Evening entertainment
  • Winery release events
  • Pool table
  • Golf lessons nearby
  • Windsurfing nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference center (11950 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • Golf driving range on site
  • 7 outdoor pools
  • Shopping mall on site
  • Bicycle parking
  • Full-service spa
  • Nightclub
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • Tablet computer

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Allora - This poolside theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bisou - Overlooking the pool and garden, this theme restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Suki - This poolside theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Seasoul - This beachfront theme restaurant specializes in seafood and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 65 per night
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Frequently asked questions

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Yes, there are 7 outdoor pools. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 lbs per pet. There's a charge of USD 65 per pet, per night, and there's also a deposit of USD 65 per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like volleyball, beach yoga, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Secrets Moxché Playa del Carmen - Adults Only - All Inclusive also has 2 swim-up bars, a nightclub, and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Yes, there are 10 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Secrets Moxché Playa del Carmen - Adults Only - All Inclusive like?
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is in Grand Coral, a short 10-minute walk from Chun-Zumbul (diving site).

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Jonathan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Robert, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort, great amenities and an excellent staff. Would recommend to anyone for a romantic getaway.
Brandon, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent beautiful resort with amazing food service and pools
Juan, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

REBECCA ASHLEY, 4-night trip
Verified Expedia guest review

6/10 Good

Overall we had a good stay. For the amount we paid I expected excellent. I’ve paid much less at other resorts and received much better service and amenities. To begin with, we ate tacos 3 nights in a row because anytime we went to the restaurants for dinner there was 30 tables ahead of us at 8pm! I can’t believe they don’t have reservations or can’t sustain more people in the restaurants. We were stuck to eat tacos that they made every night and they weren’t good. Room service took 90 minutes most days. Our last night we did the Japanese restaurant where they cook in front of you at 9pm. We were full from eating before that we didn’t even enjoy the food, the show wasn’t something that WOWED us either. Hibachi or Benihana has done better. It was actually boring and extremely hot to sit in front of. Our last full day we ended up spending it on the other side of the resorts where the people are basically harassing you to get a massage, the third day we caved in and went and I regret it so much. The walk was so long and it was a waste of my day. I’m kind of upset the hotel lets them solicit the clientele when most of us just wanted to relax and enjoy the beach. They did not stop asking throughout our time out there. I definitely expected something else, I’ve stayed at other secrets resorts and I was amazed by the food and the nightly entertainment. That was not the case here. I will not be coming back to this resort.
Talia jimenez ramiro, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Me and my wife came here for our honeymoon. This has been the best experience at a resort for both of us. The rooms are amazing, very modern and clean. The food is outstanding at every restaurant, with plenty of options to choose from. They don’t do reservations at this resort besides for one of the restaurants. I recommend to go to dinner earlier rather than later to avoid waiting time, which can be up to 2 hours, depending on how busy it is. The service from the employees was AMAZING! They do a great job to accommodate all of your needs. This resort has a great option of pools to choose from. Each pool gives a different experience. If you want something private, you have those options, as well as if you want something more hype. I recommend upgrading to the preferred club, because with this you have access to the rooftop infinity pool and restaurant. You also get a complimentary hydrotherapy spa session which was amazing and one of our best experiences at the resort. With preferred club, you get a lot more benefits, and trust me it’s worth it. The resorts entertainment team does a great job to keep you entertained from morning to evening, if you would like. The only negative thing that I can say about this resort would be that the beach isn’t as clean as some of the other resorts, but the pools make up for it big time. Overall, this resort is a 10/10 and I am coming back here for sure, I would recommend it to everyone!
Benjamin Evelin, 9-night romance trip
Verified Expedia guest review

8/10 Very Good

My partner and I spent 3 nights at this resort. We stayed on the Secrets Moxche side and opted for the preferred package, ocean view room, which gave us access to a beautiful rooftop garden restaurant, and separate check-in lounge complete with its own bar and hors d'oeuvres. We also had a concierge on our floor. The property is absolutely stunning! From the moment you arrive, you're met with breathtaking views and top-notch service. The food and drinks were delicious, but the drinks were not strong at all. The pools were plentiful, but very warm. I found myself wishing that at least one pool had cold water. There was a strong push to get us to agree to attend the resort's special tour ("vacation club presentation"), which was a bit aggravating. Despite mentioning to several staff members that we were celebrating my birthday, we didn't receive any special recognition (though we saw celebratory banners on many other hotel room doors). This was slightly disheartening. The resort seems to be geared towards couples; the vibe is very romantic. They do have a sports bar and a nightclub, but we only stopped in briefly to check these out. This was my 4th trip to Mexico and the first time I fell ill. Perhaps I was a bit too lax this time when it came to water consumption/ice cubes. I managed each day with the help of Pepto Bismol. Lastly, the beach was not swimmable. We knew this going in and it wasn't a deal breaker for us, but something to keep in mind if that is important to you.
Shauna, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

No
Kenya, 7-night trip with friends
Verified Expedia guest review

2/10 Poor

Overrated and didn’t respond to my emails
Thomas, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

The Secret Moxche is the best hotel that I ever visited , the only inconvenience was the dining option, or buffet not opened at night , after that, the hotel was incredible, the best
Claudia, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The food was excellent no complaints!
Sandy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was wonderful will be making this place a yearly destination.
Tracy, 4-night family trip
Verified Expedia guest review

6/10 Good

John, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the food which it it's main attraction. However, if you want to do lots of activities then this is not the resort for that. It's first, second, and third priorities are food and other activities and options take a backseat to them using the majority of their staff to accommodate the food options.
Justin Paul, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The only thing I didn’t like is when they had the presentation about buying into the World of Hyatt membership club. It took almost half of my second day.
Uashica, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Felix, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We loved it !!
Arthur H, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Jason Imran, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Simply amazing
Kennell, 5-night trip
Verified Expedia guest review

10/10 Exceptional

First time going, nice experience!
Miguel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Caridad, 5-night trip
Verified Expedia guest review

10/10 Exceptional

it was the perfect place to relax
Shanice, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful resort would definitely return all the staff are wonderful
Liza, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

The room is amazing. Spacious clean, and updated. We love the modern architecture and decorative style! Builds maps can be a bit confusing but should be able to get familiar pretty soon. Not a lot of people, not crowded. Which we LOVED! gives much more sense of privacy and peacefulness. Restaurants are very good. Dinners were amazing! Would be possible wait time for popular restaurants. Only wish if there were more lunch options( we loved Seasoul especially). Room service menu is somewhat basic. But I love the secret box they have in the room. They have a lot of pools and some more private tubs. Many swim up bars. There beach/ocean might not be the best views. Not as clear and blue. But we loved their pool options so it wasn’t a big issue for us. Many entertainment activities WiFi could definitely be better, as you will often get weak signals/disconnected. Service overall is great, everyone was welcoming and helpful. There are always people by the pool area to help with any needs. Did notice towards end of the day the beach towels might not get restocked. Just had some an incident where one of the guy working at pool side was trying to take our chair for some other guests and stated we can either be in the pool or on the chair not both. And took our drinks and stuff away as we are telling him to find some other chair for the other guests. Other than this one incident we had a great time.
Kelly Chenyi, 3-night romance trip
Verified Expedia guest review