Located near Quinta Avenida, Hotel Riviera Caribe Maya offers an enchanting getaway with a poolside bar and garden. Indulge in local cuisine at Rey David restaurant or unwind by the outdoor pool. With laundry facilities, luggage storage, and tour assistance nearby beaches like Mamitas Beach are within reach.
Quinta Alegría Shopping Mall - 5 min walk - 0.4 km
Mamitas Beach - 6 min walk - 0.6 km
Playa del Carmen Main Beach - 6 min walk - 0.6 km
Playa del Carmen Maritime Terminal - 3 min drive - 2.4 km
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Starbucks - 2 min walk
El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - 2 min walk
Ah Cacao Chocolate Café - 2 min walk
Kampai - 2 min walk
Sonora Grill - Playa del Carmen - 2 min walk
About this property
Hotel Riviera Caribe Maya
When you stay at Hotel Riviera Caribe Maya, you'll be in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Rey David, which serves local cuisine and is open for breakfast, lunch, and dinner. A poolside bar and a children's pool are other highlights, and apartments offer refrigerators and free WiFi.
Languages
English, French, Italian, Spanish
At a glance
Property size
36 apartments
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Free beach club nearby
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge)
Family friendly
Children's pool
Restaurants on site
Rey David
Food and drink
Refrigerator
Dining
Continental breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 110-160 per person
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Snack bar/deli
Bedrooms
Bed sheets provided
Rollaway/extra beds: MXN 250.0 per night
Bathrooms
Shower
Towels provided
Living spaces
Library
Entertainment
TV
Outdoor areas
Garden
Laundry
Laundry facilities
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Pool access ramp on site
Soundproofing
Well-lit path to entrance
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Luggage storage
Blackout drapes/curtains
Safe at front desk
24-hour front desk
ATM/banking services
Things to do
Bicycle rentals on site
Scuba diving on site
Snorkeling nearby
Sailing nearby
Parasailing nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
36 rooms
3 floors
1 building
Access via exterior corridors
Special features
Dining
Rey David - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: MXN 1000.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: 4 percent
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 110 to 160 per person
Airport shuttle service is offered for an extra charge of MXN 1600 per vehicle (one-way, maximum occupancy 3)
Area shuttle service is offered for an extra charge
There is a service fee of 4 percent
Children & extra beds
Rollaway beds are available for MXN 250.0 per night
Airport shuttle service for children costs MXN 1600 (one-way)
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Maya Riviera
Hotel Riviera Caribe Maya
Hotel Riviera Caribe Maya Playa del Carmen
Hotel Riviera Maya
Maya Riviera Hotel
Riviera Caribe Maya
Riviera Caribe Maya Playa del Carmen
Riviera Maya Hotel
Hotel Riviera Caribe Maya Riviera Maya/Playa Del Carmen, Mexico
Riviera Caribe Maya Hotel
Riviera Caribe Maya Del Carmen
Hotel Riviera Caribe Maya Aparthotel
Hotel Riviera Caribe Maya Playa del Carmen
Hotel Riviera Caribe Maya Aparthotel Playa del Carmen
Frequently asked questions
Is there a pool at Hotel Riviera Caribe Maya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Riviera Caribe Maya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riviera Caribe Maya?
Sorry, there's no onsite parking at Hotel Riviera Caribe Maya.
Is airport shuttle service offered by Hotel Riviera Caribe Maya?
Yes, an airport shuttle is available. The charge is MXN 1600 per vehicle one-way.
What are the check-in and check-out times at Hotel Riviera Caribe Maya?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Riviera Caribe Maya and nearby?
Have fun during the warmer months with activities such as scuba diving. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Riviera Caribe Maya?
Yes, Rey David offers local cuisine.
What's the area around Hotel Riviera Caribe Maya like?
Hotel Riviera Caribe Maya is a short 6-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Mamitas Beach.
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Hotel Riviera Caribe Maya Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 16, 2024
Good location and very cool accomodations
Ian
Ian, 1-night trip
10/10 Exceptional
Nov 4, 2024
Easily located and within walking distance to the beach
Andre
Andre, 12-night trip
10/10 Exceptional
Feb 18, 2024
Close to everything, excellent for the price!
Luciano
Luciano, 4-night trip
10/10 Exceptional
Apr 12, 2023
Lovely hotel, relaxing pool and perfect location!!
Robert
Robert, 2-night trip
10/10 Exceptional
Jul 24, 2024
Nice and neat, but they don't have parking lot
Antonio
Antonio, 1-night trip
8/10 Very good
Feb 12, 2023
Very nice for the price!
Will probably be there next time.
Hamid
Hamid, 6-night trip
8/10 Very good
Feb 21, 2023
Jada at the front desk was very helpfull
Dominick
Dominick, 7-night trip
4/10 Fair
Mar 11, 2024
The property needs some renovation to make it a bit more modern. We were given stained towels upon arrival. The area is on a very busy street with traffic sounds all night. I appreciate the fact that the hotel is near shopping and many dining options.
Marjorie
Marjorie, 5-night trip
2/10 Poor
Apr 12, 2024
They make you pay a 20$ government tax when you check in and also fined me 2000 pesos. A little over 100$ for smoking on balcony
Hugo Cesar
Hugo Cesar, 7-night trip
10/10 Exceptional
Mar 11, 2024
My husband uses a cane to walk, the Elevators were not working the 6 days we were in hotel.
Other than that the Ladies at the Front office were very hospitable, friendly & very nice.
Maria is an awesome singer. We loved her voice when she sang at the restaurant next door!
I highly recommend this Hotel!
Juan
Juan, 6-night trip
8/10 Very good
Jul 20, 2023
It had a bed and air conditioning which was all I needed. Only one block off the main shopping and eating area. About what you would expect for 40 bucks a night in downtown Playa.
MICHAEL DE
MICHAEL DE, 8-night trip
2/10 Poor
Sep 29, 2023
LOUD!
The restaurant downstairs pumps music till the early hours, you can hear people in the streets. Aesthetically it’s nice but not worth the headache you’ll end up with
Iyce
Iyce, 1-night trip
10/10 Exceptional
Feb 21, 2023
Hotel was great for what we needed … a place to sleep! Could use some minor maintenance! But all was good! There was a sewer smell in room when we arrived but it was just the cover on the shower drain was not put on! Once we did that the smell went away and did not notice it again! Again great place for what we needed! Would stay again! Close to 5th avenue which is fun! And close to beach! Price was great!
Michele
Michele, 7-night trip
10/10 Exceptional
Jan 4, 2023
Great little place for the price. Close to 5th avenue but was not loud at night. Beds were firm yes, but comfortable. Cleanliness and water pressuer/heat was good.
My only recomendation would be for the restaurant to get a longer playlist. I loved the little music wafting through the courtyard as I sat on the balcony on the first day. By the 5th day of hearing the same songs 3 times a day it was kinda annoying.
That said, I've stayed at other places in Playa and this really hits the mark for quality, quiet and price. Would stay here again.
Matthew
2/10 Poor
Feb 17, 2023
They find ways to grab your money
Anargyros
Anargyros, 7-night trip
2/10 Poor
Mar 9, 2024
Bad service, all the employees say talk to the manager the manager but they’re never there.
Broken elevator, yet no signs of fixing it. We were there over a week and no-one worked on it.
Cleaning workers walked into our room when there was a do not disturb sign.
Towels are a big issue. The towels they give you are stained, but when they exchange them they say you caused the stains and want to charge you.
I wouldn’t recommend staying here.
Alfredo
Alfredo, 8-night trip
4/10 Fair
Mar 13, 2024
Terrible experience. Beds are hard, not comfortable at all. Stained towels inside the room and the ones for the pool, stained bed sheets. They want to charge you for everything. Our room was on the fourth floor and the elevator was not in service. They told us that they were fixing it, but that never happened. We never saw anybody working on the elevator, and we stayed there for 8 nights. Very bad water pressure. I would not recommend anybody to stay in this hotel.
marta
marta, 8-night trip
6/10 Good
Dec 26, 2022
According to Expedia and my reservation, this property has a gym. There is no gym. There has never been a gym at this property.
There was a strong smell of cleaning chemicals in the room when i entered. I got a headache. Used ceiling fan. Better in 2 hours.
Mold on the bathroom ceiling above shower head. Otherwise it's a nice property in a good place.
Gary
2/10 Poor
Feb 8, 2023
I booked this hotel through Expedia since the pictures seemed like it would be a good and affordable place to stay in Playa del Carmen. Upon arrival we noticed it was not nice at all… stained pillows. Stained bed sheets. Stained curtains. Sticky floors. Dirty bathroom. Dead cockroaches in the hallways that the cleaners wouldn’t clean. And the worst part of it all was that our room smelled of sewer water. We tried to ask for a room change and got told flat out that we couldn’t change and they couldn’t offer any other help other than “sending the cleaning lady”. We ended up leaving after just one night due to the horrible smell that would wake us up at night and was making us sick to our stomach. We tried getting a refund and got flat out told no. This hotel was not what was advertised. The general manager would refuse to give his face and kept saying he was busy. Now I’m out money for a hotel we couldn’t stay in due to it being unsanitary.
Maria Camila Escobar
8/10 Very good
Mar 4, 2025
Julia
Julia, 7-night trip
2/10 Poor
Feb 18, 2025
Incómodo
La cama esta muy incómoda, eran 2 colchones individuales juntos y los resortes ya se sentían las almohadas incómodas, en general desagradable no había jabón, agua de cortesía, la tele pequeña no se le da mantenimiento a la habitación, el desayuno que incluía tardó 40min en que nos sirvieran
Rosario
Rosario, 1-night trip
8/10 Very good
Jan 28, 2025
Huelen mucho a humedad habitacion y las puertas vi
Hotel tranquilo solo deben mejorar baños y puertas q no cierran bien huele mucho a humedad escusados q no bajan bien
Wendy susana
Wendy susana, 5-night trip
6/10 Good
Nov 13, 2024
habia pedido habitacion en primeros pisos y me mandaron hasta el 4 y el elevador no funcionaba
Elizabeth
Elizabeth, 4-night trip
8/10 Very good
Nov 12, 2024
Bonito el hotel, limpio, tranquilo, amables, lo único malo es que no servia el elevador y nos tocó hasta el tercer piso, de ahi todo bien, lo recomiendo