Newcastle-upon-Tyne Theatre Royal - 13 min walk - 1.1 km
University of Newcastle-upon-Tyne - 3 min drive - 2.4 km
St. James' Park - 5 min drive - 2.9 km
Getting around
Newcastle Intl. Airport (NCL) - 17 min drive
Heworth Station - 5 min drive
Manors Station - 9 min walk
Newcastle Central Station - 15 min walk
Manors Station - 10 min walk
Central Station - 15 min walk
Central Station - 15 min walk
Restaurants
Pitcher & Piano Newcastle - 2 min walk
Sage Gateshead - 12 min walk
Tyne Bridge - 12 min walk
Aneesa's - 3 min walk
Khai Khai - 6 min walk
About this property
Malmaison Newcastle
Malmaison Newcastle puts you just a 5-minute drive from St. James' Park. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or mani/pedis, and British cuisine is served at Brasserie, which is open for breakfast, lunch, and dinner. Other highlights at this boutique hotel include a fitness center and a bar/lounge. Fellow travelers love the helpful staff and breakfast. The property is just a short walk to public transportation: Manors Station is 10 minutes and Central Station is 15 minutes.
Languages
English, Italian, Polish
At a glance
Hotel size
122 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite parking available only on request
Onsite self parking (GBP 10 per night)
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Conference space (1259 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
Full-service spa
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Plasma television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Dining
Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Mal Bar - This cocktail bar serves lunch only.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children
Children & extra beds
Rollaway beds are available for GBP 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self parking costs GBP 10 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Frequently asked questions
Does Malmaison Newcastle offer free cancellation for a full refund?
Yes, Malmaison Newcastle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison Newcastle?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison Newcastle?
Yes. Self parking costs GBP 10 per night.
What are the check-in and check-out times at Malmaison Newcastle?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Malmaison Newcastle?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (15-min walk) is nearby.
What is there to do at Malmaison Newcastle and nearby?
Malmaison Newcastle has a spa and a fitness center.
Are there restaurants at or near Malmaison Newcastle?
Yes, Brasserie offers British cuisine.
What's the area around Malmaison Newcastle like?
Malmaison Newcastle is a short 9-minute walk from Manors Station and 4 minutes' walk from Gateshead Millennium Bridge. Travelers say that the hotel is in a great location.
Malmaison Newcastle Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 17, 2024
Ian
Ian, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 15, 2024
we booked a room for ourselves and our border collie. Paid the £50 for the 2 nights. Had no bowls/bed or anything.
went for breakfast at 0930 and then received a complaint about our dog barking.
we met staff on the way back to the room or informed us that we should not be in the room where in.
Where the tea making facilities are it is really dark and you can not safely see what you are doing.
No facility to eat with you dog where other malmason do.
we ate in the restaurant, the salmon did not even come with any vegetables. poor and overpriced.
all in all we were disgusted with the standards that we expect from the malmason.
staff were fine.
richard
richard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2024
Les
Les, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2024
Maxine
Maxine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Sarah
Sarah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Matt
Matt, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
elizabeth
elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
Excellent stay
Only stayed one night, but really enjoyed it. From check in to check out, staff were LOVELY and super helpful. Room was great, slept really well and can recommend the bar for drinks.
Anna
Anna, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
Great hotel. Great location.
Great hotel on the river. The suites are awesome. Nice restaurant and bar.
Marc
Marc, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Martin
Martin, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 25, 2024
ellie
ellie, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 20, 2024
Cold and tired
Really struggled with the heating in the room, so it was cold all night and morning. The room and hotel itself seemed tired, worn carpets, chips in the bath. It could use some investment.
Had a couple drinks in the bar, which were very expensive. And all the furniture in the bar was uncomfortable, we tried multiple seats.
Jonathon
Jonathon, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 19, 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 17, 2024
Disappointed
Lack of information
Wasn’t advised where breakfast was served
Wasn’t advised of check out times
Considering we paid £235 there wasn’t even a bottle of water in the room
At breakfast I drink black tea. Water was tepid and Earl grey tea tasted foul
Breakfast was ok but very slow service and no orange juice
L
L, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Michelle A
Michelle A, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 31, 2024
Christopher
Christopher, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Helen
Helen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2024
Weekend in the Toon.
Parking problematic but excellent receptionist and manager sorted this. Dinner and breakfast scanty - seems to be the trend for all high-end hotels- cost cutting? Best to eat elsewhere? Bridge view room fabulous 💛