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Hotel Hacienda Dos Ojos

3.0 star property
Hotel with outdoor pool, near Xel-Há Park

Choose dates to view prices

Surrounded by the natural beauty of Xel-Há Park, Hotel Hacienda Dos Ojos offers a tranquil retreat. Enjoy continental breakfast on the sun-kissed terrace or unwind in the lush garden. With an outdoor pool, free WiFi, and a front-desk safe, this hotel provides relaxation and convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Room service
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Picnic area
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Carretera Federal Cancun-Tulum Km 245, Lote 858 Z12 P1, Tulum, QROO, 77760

What's nearby

  • Xel-Há Park - 3 min drive - 2.5 km
  • Soliman Bay - 7 min drive - 5.7 km
  • Tulum Mayan Ruins - 11 min drive - 17.3 km
  • Tulum Beach - 22 min drive - 26.5 km
  • Playa Paraiso - 23 min drive - 25.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 60 min drive
  • Cancun Intl. Airport (CUN) - 79 min drive

Restaurants

  • ‪Portofino restaurant - ‬10 min drive
  • ‪Cozumel Restaurant - ‬9 min drive
  • ‪Piscis snack bar - ‬10 min drive
  • ‪Lobby Pub - ‬9 min drive
  • ‪Wet Bar Flamboyan - ‬10 min drive

About this property

Hotel Hacienda Dos Ojos

When you stay at Hotel Hacienda Dos Ojos, you'll be within a 10-minute drive of Xel-Há Park and Tulum National Park. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other highlights include a snack bar/deli, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Hotel Hacienda Dos Ojos Tulum

Hacienda Dos Ojos Tulum

Hacienda Dos Ojos

Hotel Hacienda Dos Ojos Hotel

Hotel Hacienda Dos Ojos Tulum

Hotel Hacienda Dos Ojos Hotel Tulum

Frequently asked questions

Does Hotel Hacienda Dos Ojos offer free cancellation for a full refund?

Yes, Hotel Hacienda Dos Ojos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Hacienda Dos Ojos?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hotel Hacienda Dos Ojos?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Hacienda Dos Ojos?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Hacienda Dos Ojos?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Hotel Hacienda Dos Ojos and nearby?

Hotel Hacienda Dos Ojos has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Hotel Hacienda Dos Ojos?

Yes, there's an onsite restaurant.

What's the area around Hotel Hacienda Dos Ojos like?

Hotel Hacienda Dos Ojos is located a short 3-minute walk from Xcacel Beach.

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Reviews

Hotel Hacienda Dos Ojos Reviews

8.8

Excellent

9.0

Cleanliness

10

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfasts were delicious and cooked to order with a selection of dishes to choose from. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Restaurant
Highways
Location
Bathroom
Cenotes
Shower
Bedrooms

Reviews

Verified

10/10 Exceptional

Great staff, they really took care of us!
ivonne, 1-night trip
Verified

10/10 Exceptional

Super close to Xel-Ha, very convenient for staying at while visiting this park. Staff was helpful and friendly.
Maren, 3-night trip
Verified

10/10 Exceptional

Cute place, clean, has the local charm. Best part is the friendliness of the staff and accommodating helpfulness. The shower was the best after a long day, great water pressure and hot water! Also, no shampoo or toiletries like other hotels usually have, but when I asked they provided us with some.
Rosie, 2-night trip
Verified

10/10 Exceptional

Good value in tulum

In outrageously expensive Tulum, this hotel offers some relief. But whatever it was missing in location, it made up for in personalized service. I had excellent dinners here as well as made to order breakfast. It’s a family owned and operated business. It was like being a guest in somebody’s home. I was given the possibility of rides to archeological sites and ultimately to the Tren Maya station.
Terry, 2-night trip
Verified

6/10 Good

Average

Service is good. Location is good but no obvious sign so easy to pass by, especially at evening. No water heater but when asked they are happy to deliver hot water in bottle.
1-night trip
Verified

10/10 Exceptional

We stayed only 2 nights at this hotel, & our stay was wonderful, it is located on the main road Tulum center is only 15 minutes down the road, Tulum ruins site and public beaches are also about 15 minutes right before entering the city center of Tulum, it is also surrounded by several cenotes and at least 3 beaches within 10 minutes of a drive. The breakfast included a selection of 5 dishes with the chilaquiles being our favorite as it was a generous portion. The staff was incredibly kind and helpful. The hotel has a pool with a couple of picnic style tables perfect for an after beach cool off. The room we stayed in was the master bedroom and we loved how big it was. The pictures do no justice to the room, it truly was beautiful. We will definitely be staying here again in our next Tulum trip.
Judit, 2-night trip
Verified

2/10 Poor

Didnt know we were coming

This was a bizzare stay. Firstly we cpuldnt find the place, it was dark and aĺl thr buildings had their shutters down. You drive past and do not see the sign because it says Hotel Boutique. And in much dmaller letters, the actual name of the hotel. We called and it was apparent that they had no idea of our booking and closed because they had no other bookings. So the manager drove almost an hour to open up. We waited patiently outside. He was very nice but admitted he hadnt looked at hotels.com reservations. He gave us water and soft drinks. The room was clean and basic but thats all we wanted. If you book here, make sure you have confirmation from the hotel
S, 1-night trip
Verified

10/10 Exceptional

Very comfortable had free breakfast Food was good Very helpful
Adriana, 2-night trip
Verified

10/10 Exceptional

6 Stars of Absolute Excellence. Gracias la familia.
Reed, 2-night trip
Verified

10/10 Exceptional

Excellent service! Great friendly people
Diana, 4-night trip
Verified

8/10 Very good

The property is away from the downtown Tulum fray. It is frequented by local workers using the highway. The local taxi collectives go by very often and it's easy and cheap to get around without a car.
Ann, 6-night trip
Verified

8/10 Very good

Convenient location, close to Xel Ha for a fun visit. Nicely decorated rooms with local color, opening to a grassy area with a small swimming pool and ample seating. Delicious breakfasts cooked to order in the hotel restaurant. Excellent value. Traffic hum from highway audible but didn't keep us awake.
Sandra, 2-night trip
Verified

10/10 Exceptional

Matteo Danny and their crew were very nice and accommodating. Even dealt with our lateness and all the shenanigans we conducted!
jacob, 2-night trip
Verified

10/10 Exceptional

good
Kaixin, 1-night trip
Verified

10/10 Exceptional

Great little hotel. Nice location. Has a connected restaurant where they cooked breakfast each day. It's a basic hotel, nothing fancy. Great staff. Very friendly and helpful. Only downside is that it's right off the main road (also a plus as it's easy to get around). You can hear the road noise. It didn't bother us, was like white noise. But if you want it super quiet, this isn't the place. Otherwise it's great for a clean, safe place to sleep after a day of adventures.
Milton, 7-night trip
Verified

6/10 Good

Check in is at 4pm. I arrived at 6pm and had to wait 30 minutes for the room cleaning. No towels in the room. The booking included breakfast. However, I departed at 7:30am and the restaurant and office were closed. No breakfast. I would not stay here again.
Joseph, 1-night trip
Verified

10/10 Exceptional

The property is in good shape. The pictures make it look like an open motel. It is not. The entire property is behind locked gates so we felt very secure. The only issue was there was not enough water pressure at 10 pm to fill the in room tub. Taking a shower the pressure was good. Just don’t plan on using the jacuzzi tub. The bed was comfortable. The towels were mismatched and could use an upgrade. There were no face towels or cups in the room. Overall for the price pleasantly surprised!
Verified

6/10 Good

Like: Staff very friendly, room kept clean, cozy feeling Disappointing: Poor wifi in room, TV no wifi capability, no table and chair in room, dim lighting, unable to use ceiling fan and light independently. Overall: You get what you pay for. I still appreciate the service. Daniel was great, very nice. The place and the rooms can use some upkeep. This hotel is in the middle of a highway. Having your own transportation is very helpful. Otherwise, you would need to learn the local transportation or depend on taxi or some other transportation method. There are tons of activities around but you just need to be able to get there. Many people compliant about noise. It's true, a bit noisy but didn't bother us.
Kit, 7-night trip
Verified

2/10 Poor

Nada de lo descrito en el perfil de expedia es cierto (solo la ubicación). El lugar está sucio y descuidado, no se hizo limpieza por parte del personal ni un solo día, no hay restaurante, parece un sitio abandonado.
La cerradura está oxidada y era difícil abrirla
En la puerta de la regadera
El lavabo muy sucio
Maritza, 4-night trip
Verified

8/10 Very good

El hotel lo están remodelando muy bien en las instalaciones, aunque le faltan muchos detalles que estoy seguro los irán arreglando, el encargado muy amable, solo lo que no nos gustó que el día que llegamos en la noche algunos trabajadores se pusieron a tomar bebidas alcohólicas en el patio y se escuchaba toda la noche el ruido, terminaron como a las 4 de la mañana y no nos dejaron dormir. Eso fue lo único que no nos gustó de esa noche. Por eso las 4 estrellas, sino hubieran tenido 5. Pero como digo, están comenzando seguro irán mejorando
luis enrique, 4-night trip
Verified

4/10 Fair

Mala experiencia

La diferencia de precio de la aplicación y la que tiene el hotel directamente es exagerada. La ubicación es terrible porque se escuchan los autos que pasan por la carretera todo el tiempo. Las camas son demasiado duras con las sábanas de pésima calidad y viejas.
Daniela, 2-night trip
Verified

2/10 Poor

Bluffe...

Séjour bizarre, sauf aucune bouteille d'eau durant notre séjour, alors que les autorités sanitaires interdisent l'eau du robinet. Pas de kit de toilette dans les chambres, pas de cintres pour pendre les vêtements , petit déjeuner monotone en variété, 2 jours de coupure internet. Enfin, éviter cet établissement j'ai l'habitude des hôtels chaque année durant deux mois. A éviter...
Farid, 3-night trip
Verified

10/10 Exceptional

Excelente lugar recomendable
Francisco Cuauhtemoc, 1-night trip
Verified

10/10 Exceptional

Todo muy bonito
Maria, 2-night trip
Verified

10/10 Exceptional

Muy recomendable

Todo nos fue increíble, es un hotel que está muy muy cerca de xel-ha y Tulum. Tiene una alberca bastante agradable y muy tranquilo el lugar. La atención y servicio es impecable
Daniel, 3-night trip