Hotels in Ngọc Hà

"The location is reasonably good,the rooms are clean but the staff are fantastic,they go well beyond the call of duty to make sure your stay in Hanoi is a memourable one. "

"To start I want to commend the staff at the Grand Hotel du Lac. This was probably the most welcoming experience I’ve ever had at a regular hotel. Bertha handled my check-in and was incredibly helpful throughout my five-day stay. She went above and beyond, offering evening ginger tea and even helping me organize flowers I needed for a business matter. She was always available and eager to help. Breakfast each morning was another highlight. The buffet was fresh and beautifully presented, with real espresso coffee (no push-button machines). The staff were once again exceptional. Emily, who had just started, brought such joy and kindness to the morning that it was truly the best way to start the day. And then there’s Thomas, who greeted us personally in the lobby every time we came or went, always checking in to see if we needed anything. The rooms have a certain old-world charm that fits the character of the hotel, though some elements may feel a bit dated to those used to modern interiors. My colleague stayed in a room without a window, which can work perfectly well for travelers who value quiet and rest over natural light. However, if having a view or daylight is important to you, I would definitely recommend upgrading to one of the rooms with a window to enhance your overall experience. The pool terrace is a lovely spot to unwind, though it is on the smaller side. It’s also worth noting that there are some stairs involved in getting to it. Overall a great experience!"

"I really enjoyed my stay. Everything was perfect! Breakfast Buffet was awesome. All in all- Excellent. I would stay again. "

"Nice and the staffs are amazing."

"The oriental Jade was a great place to stay. Reasonable rates, great food and service. Jonathan, our concierge arranged a car to the hotel for us as well as late checkout and got us dinner reversions at a very popular restaurant. They provide a list of places they suggest visiting. The location was perfect right next to the lake and the French quarter. "

"Friendly staff offered a warm friendly welcome and gave local travel advice. Great hotel staff and friendly service."

"Fantastic stay. Right in the heart of the old quarter. You could walk all around. Great breakfast also and a really comfortable room. The staff is absolutely amazing. Highly recommended."

"The staff were very friendly and helpful. The rooms were clean and spacious. The breakfast was very nice and had a really good range of good. The location was handy for the old town and markets. Would recommend to anyone wanting to stay in Hanoi."

"Beautiful property. Friendly and patient staff members. Great experience."