他の人が記載している通り、とても分かりにくい場所にある。詳しく書くと、ターミナル1(出発階)のチェックイン4の近くにあるカフェの奥の通路(チェックイン1〜3 への通路)にある。トイレは真横。シャワーなし。
チェックイン後も何度も出入りは可能だが、チェックアウトをし忘れると罰金。隣の部屋の人の声が全部丸聞こえ。空調がずっとONで、調整不可なので、とても寒くて寝られなかった。当時の外気温は0度。掛け布団ないなら、せめて空調調整させてほしい。
セキュリティのある壁付きベンチという感じ、そのわりには値段が高い。
チェックインが深夜だったので、どうやるのか不安で確認メールを送ったが「前日にメール送るのでそれを見ろ」と返信来ただけでなにも説明なし。案の定メールも来ず。チェックインは、予約時の自分の番号だった。イタリアは夜のシャトルバスは時間通りに来ないので、離れたホテルに行くよりは良いが、深夜便or早朝便の人以外にはオススメしない。
It's in a very confusing place, as described by others. And there is no explanation about how to check-in etc. The location is in the aisle in the back of the cafe (passage to check-in 1 to 3) near the check in 4 of Terminal 1 (departure floor). The toilet is right beside. There is neither a comforter nor a shower.
You can in and out again after check-in.
enter the reservation number. The voice of the person in the next room can be heard well. The air conditioning was on all the time, so I couldn't adjust it, so it was very cold and I couldn't sleep. The outside temperature at that time was 0 degrees. If there is no comforter, let me at least adjust the air conditioning.
It feels like a walled bench with security, but it's expensive.
As check-in was at midnight, I sent a confirmation e-mailabout how to do it, but I received a reply saying, "Look at it as I sent an e-mail the day before." No explanation. I didn't even get a definite email. I don't recommend it for people other than late-night flights or early-morning flights.
Lo schermo non funzionava e non rendeva possibile la gestione interna della cabina. Per spegnere la luce ho dovuto contattare l'assistenza, ma non sono riusciti a risolvere il problema allo schermo. Di conseguenza, per tutta la notte abbiamo avuto il tettuccio aperto e lo schermo in panne. Esperienza terribile e stiamo ancora provando ad ottenere un rimborso. Expedia poco collaborativo.
ANTONELLA
ANTONELLA、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年2月12日
Hard to find
I arrived early hours in the morning at 3am with no no instructions on where to find the pods or no signs up to where to go and not anything open to ask anyone spent 45 minutes walking around I did find a cafe that open up with with broken English she pointed me in the right direction. The touch screen was broken so could not turn the lights off and it was very very noisy cannot get any sleep
Ashley
Ashley、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年10月24日
Un po’ cara, ma molto comoda se non ci sono i mezzi
Jessica
Jessica、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年10月23日
Very convenient location.
It is located in the airport so it is noisy— to be expected.
Contrary to advertising, there are no sheets. Just a torn rubber coated mattress.
Debra
Debra、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年10月14日
Dont throw your money away
Dont bother wasting your money sleeping here. Neither the door or the window worked , texted them and they said there is nothing they can do and to send a complaint email but no one replied back. Hotel.com didn’t help with a refund either and told us to talk to the hotel. Trust me there would be no difference between sleeping on the floor in the airport or in this capsule.
Antonia
Antonia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年9月30日
0/5 Do not recommend
I could not even access the capsule. I spoke with the agent and she did not seem knowledgeable about the check in process because she kept trying to have me troubleshoot in ways that were not even possible with the system. She tried to change the check in phone number and it still did not work. Eventually, she told me to just "walk away and try again later". I ended up having to go to a totally different hotel. I contacted Hotels.com for a refund and it was denied because they state that the hotel doesn't have record of me calling them for assistance. I have now emailed the hotel with a screenshot of the WhatsApp phone call record. Hotels.com unhelpfully explained it was a nonrefundable reservation - but in that case I expect to be able to actually access the capsule. Save yourself the effort and lost money, pay a little more for a professional hotel near the airport, not the capsule.
Baye
Baye、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年8月19日
Abdul Jameel
Abdul Jameel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年8月5日
Nikol
Nikol、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年6月25日
Not recommend at all!
The hotel is self check in. No staff there. I encountered the password issues and the help desk hotline is not 24/7 that I only could stay in the airport without rest. I left message in the official website and no one answer yet. The check in time start at 8 pm, when I found there was no way I could sleep in the hotel it was too late for me to go back city to find the alternative!
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年6月22日
O ecrã no interior da cápsula estava avariado, não permitindo desligar as luzes no interior nem fechar o teto, tive que dormir com a luz ligada a noite toda e a ouvir todo o ruído no exterior à cápsula, tendo sido uma noite muito mal dormida.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年6月12日
jose
jose、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023年3月12日
Practic but noisy
It's really practic and good idea this kind of places inside the airport, but in Malpensa is put in a wrong place: noisy, with people messing around during all the night, and also speaking close to your capsule and It's not insonoritzate. Positive thing, is to have a Whatsapp number to resolve your check-in problems.
Dani
Dani、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年5月14日
De Ann
De Ann、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2022年3月26日
Maria Carla
Maria Carla、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2022年3月24日
Utile se funzionasse
Non funzionava il touch screen interno quindi le poche ore di riposo sperate non sono arrivate perché con la il riflesso in faccia
Leonardo
Leonardo、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021年7月30日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020年8月25日
Richard
Richard、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2020年8月3日
As cápsulas não estão em funcionamento, em virtude da pandemia. Reservei, paguei e não usufruí.
Francine
Francine、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2020年2月3日
Complicated check-in and noisy but decent sleep
You need your phone number to check-in through a screen... but it did not work! The "hotel" doesn't have after-hour customer service, so I ended up calling hotels.com which told me to use a different phone number (never heard before!) as a chek-in code. Why wasn't this included in the confermation email?
Moreover: decent hotel pod in a noisy point at the airport (close to the bathroom), and no noise insulation.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2019年12月24日
Comodissimo con un volo al mattino presto. La capsula é spazioso e il letto non é male