Located in Shanghai, Hyatt Place Shanghai Tianshan Plaza offers a refreshing blend of comfort and convenience. Enjoy shopping on site, unwind at the indoor pool, or relax with coffee and cocktails. With free WiFi, dry cleaning services and helpful staff have left a lasting impression on previous guests.
Hongqiao International Airport (SHA) - 29 min drive
Shanghai Pudong Intl. Airport (PVG) - 61 min drive
Shanghai South Railway Station - 9 min drive
Nanxiang North Railway Station - 16 min drive
Shanghai Railway Station - 23 min drive
West Yan'an Road Station - 9 min walk
Loushanguan Road Station - 15 min walk
Songyuan Road Station - 17 min walk
Restaurants
luckin coffee - 2 min walk
Maggie & Rose - 2 min walk
Petit George Café (小喬治咖啡館) - 3 min walk
Mr.Bean Coffee Shop - 2 min walk
百年奥灶面 - 2 min walk
About this property
Hyatt Place Shanghai Tianshan Plaza
Hyatt Place Shanghai Tianshan Plaza puts you just a 5-minute drive from Jing'an Temple and West Nanjing Road. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include a 24-hour fitness center, a fitness center, and a snack bar/deli. The helpful staff and overall property condition get great marks from fellow travelers. Public transportation is close by: West Yan'an Road Station is just 9 minutes by foot.
At a glance
DONE
Hotel size
150 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CNY 12 per stay)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Grocery/convenience store
What to do
Shopping
Working away
24-hour business center
Meeting rooms
Computer station
Conference space (4693 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
4 buildings/towers
Built in 2018
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An indoor pool
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Doorbell and phone notification
Well-lit path to entrance
Room amenities
Be entertained
49-inch flat-screen TV
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Coffee To Cocktails Bar - This bar serves breakfast, lunch, and dinner. Open 24 hours.
Fees & policies
Refundable deposits
Deposit: CNY 500.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 101 per person
Laundry facilities are available for an extra charge of CNY 100 per night
Parking
Self parking costs CNY 12 per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Also known as
Hyatt Place Shanghai Tianshan Plaza Hotel
Hyatt Place Tianshan Plaza Hotel
Hyatt Place Tianshan Plaza
Hyatt Shanghai Tianshan Plaza
Hyatt Place Shanghai Tianshan Plaza Hotel
Hyatt Place Shanghai Tianshan Plaza Shanghai
Hyatt Place Shanghai Tianshan Plaza Hotel Shanghai
Frequently asked questions
Does Hyatt Place Shanghai Tianshan Plaza offer free cancellation for a full refund?
Yes, Hyatt Place Shanghai Tianshan Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place Shanghai Tianshan Plaza?
Yes, there's an indoor pool.
Are pets allowed at Hyatt Place Shanghai Tianshan Plaza?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hyatt Place Shanghai Tianshan Plaza?
Yes. Self parking costs CNY 12 per stay. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hyatt Place Shanghai Tianshan Plaza?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hyatt Place Shanghai Tianshan Plaza and nearby?
Hyatt Place Shanghai Tianshan Plaza has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Hyatt Place Shanghai Tianshan Plaza?
Yes, there's an onsite restaurant, Coffee To Cocktails Bar.
What's the area around Hyatt Place Shanghai Tianshan Plaza like?
Hyatt Place Shanghai Tianshan Plaza is a short 9-minute walk from West Yan'an Road Station and 8 minutes' walk from Paramount.
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Reviews
Hyatt Place Shanghai Tianshan Plaza Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Location
8.8
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with a huge variety of options, including western and eastern choices, and excellent quality. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Shopping malls
Restaurant
Reviews
Verified
8/10 Very good
Jan 19, 2026
Good location. Like the shopping and food court nearby.
Ruiying
Ruiying, 5-night trip
Verified
10/10 Exceptional
Mar 1, 2026
Very friendly and helpful staff. Everywhere is always spotless. The room is spacious and functional. This is the 4th time I stayed there. Recommend to all my friends.
Kun
Kun, 8-night trip
Verified
10/10 Exceptional
Apr 16, 2025
Convenient location with many dining options nearby.
Gabriel
Gabriel, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Very very clean
Jun He
Jun He, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Clean and modern
Thi Le
Thi Le, 5-night trip
Verified
10/10 Exceptional
Aug 23, 2024
This place was excellent. The staff was super sweet, the rooms were clean and spacious and the breakfast was a wide variety of yumminess.
chanta
chanta, 3-night trip
Verified
10/10 Exceptional
Mar 27, 2025
Convenient location.
Gabriel
Gabriel, 2-night trip
Verified
8/10 Very good
Aug 18, 2024
I enjoyed my stay here. The staff here were friendly and the rooms were tidy and spacious. The only thing that was not so good was the breakfast
Chris
Chris, 1-night trip
Verified
10/10 Exceptional
Aug 19, 2023
All of the staff were totally helpful, friendly and really made the stay special. Loved the breakfasts... Many thanks and we will return next time.
Steven
Steven, 13-night trip
Verified
10/10 Exceptional
Apr 21, 2024
We stayed here for a week and it was wonderful! Clean, quiet, staff was excellent and very professional and everyone we dealt with spoke excellent English. The breakfast buffet was huge and delicious with many western and eastern options. The location was very convenient with plenty of restaurant and shopping options within a few minutes walk as well as the Metro. Awesome experience!!
Maryellen
Maryellen, 6-night trip
Verified
8/10 Very good
Jun 19, 2024
Room is clean, the area is quiet, didn’t hear any noise from outside, just when some others pass by your room will hear some voices. Near shopping mall and train station. Staff are helpful, I had a good stay.
Nicole Mei Wai
Nicole Mei Wai, 1-night trip
Verified
10/10 Exceptional
Feb 25, 2024
Great service and convenient location
Stayed at the hotel for 10 days. All staff members are professional, friendly and efficient.
We stayed in 2 different rooms, both were clean.
Convenient location with less than 10mins walk to the metro station.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 18, 2024
First time in Shanghai
Hotel is good and the room is comfy and big. Metro station was 10 mins walk away and tourist attractions were a few metros away. There is a shopping mall opposite the hotel with a lot of eateries n a supermarket. If u do not mind the distance, it's a good hotel to stay in.
Sze Yee
Sze Yee, 6-night trip
Verified
8/10 Very good
Jul 15, 2024
Property looks pretty new and everything inside the room are in good condition. Staffs are friendly and helpful. The only downside of this place is that there's no wired Internet, which makes it a little bit inconvenient to me cuz I need stable internet access for work. It's nice to have a 24hr gym and a swimming pool (only until 10pm).
Yin Yin
Yin Yin, 2-night trip
Verified
8/10 Very good
Feb 20, 2024
breakfast is good. Every day has different varieties of Chinese foods. western foods are soso specially coffee is so light. Good facility convenient location. Heater control in room not working, temperature was too high, sweating all night but couldn’t do nothing.
Nina
Nina, 3-night trip
Verified
10/10 Exceptional
May 14, 2024
The room was very nice, beds were comfortable. The hotel felt very clean and modern. The breakfast was good. The only negative was that we ordered a glass of wine each (2 different types) and after they had been poured we were told that we would have to buy the bottles as white wine does not last. If we would have known that before we would not have had a drink there as my glass of wine ended up costing me $50.
The hotel was in a handy location next to a shopping mall and some restaurants including a Western restaurant. I don't know if there were any local attractions as we were there on business but it worked well for us.
Debra
Debra, 3-night trip
Verified
6/10 Good
Feb 23, 2024
The HVC system was not good. Our first night, the room temperature only reached 21 degree Celsius. Hotel offered us a different room on the second day, room tempurature stayed at 27 degrees Celsius. There was nothing hotel staff could do. Only thing they could do is offering a fun. We had to keep our room door open a lot of time in order to bring the temperature down. Rather disappointed.
Kun
Kun, 13-night trip
Verified
10/10 Exceptional
Feb 18, 2026
Clean room, very friendly and helpful staff
Kun
Kun, 5-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Excellent Hotel. Close to shopping and restaurants. Hotel has great amenities. Premises in tip top shape. 20 minutes away from airport. Courteous staff.
Christopher
Christopher, 3-night trip
Verified
10/10 Exceptional
Mar 13, 2025
Recommand for short stay.
Pablo
Pablo, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2024
The best hotel ever, everytime I visit Shanghai, I strongly recommend my friend to stay at this hotel as well
Ryan
Ryan, 5-night trip
Verified
10/10 Exceptional
Jul 17, 2025
Loved it!
Raghid
Raghid, 4-night trip
Verified
8/10 Very good
Jul 7, 2023
It was my first visit to Shanghai, and one of the reasons why it was a wonderful itinerary was this hotel.
Masao
Masao, 4-night trip
Verified
6/10 Good
Sep 1, 2025
Normal option.
The hotel is close to Metro line 2, convenient. The room is standard, nothing special. The breakfast is really poor. Not good for western client.