We rented a suite and matresses on both of our beds didn't have any support. They should've been replaced a while ago as you were sinking in the bed just sitting on it. I went in other rooms and all matresses were firm compared to ours. Asked front desk for someone to look at them. Maintenance came over and said that indeed the matresses needed replacement but they didn't have any and front desk never offered us to switch rooms. Paid over 500$ for 2 nights and came out with a sore back and neck.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 14 日
Miguel
Miguel、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 13 日
100% hands down, the absolute best place to stay. Everyone was so nice, the place was so clean. Definitely staying here again on our next trip. Their pictures on their website are accurate.