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Awanoyu

3.5 star property
Matsumoto adults-only ryokan with restaurant

Choose dates to view prices

Escape to Awanoyu, where serene surroundings and soothing amenities come together. Unwind in the indoor mineral hot spring (onsen), indulge in a rejuvenating massage or simply enjoy the coffee shop/cafe on site. Previous guests rave about their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Coffee shop/cafe
  • Meeting rooms
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Free self parking
$429 nightly
The total price is $476
Jun 1 - Jun 2

Room options

View all photos for Japanese-Style Standard Room

Japanese-Style Standard Room | In-room safe, desk, free WiFi, bed sheets

Japanese-Style Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Deluxe Room

Japanese-Style Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Japanese-Style Deluxe Room

  • Mountain view
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Superior Room

Japanese-Style Superior Room | In-room safe, desk, free WiFi, bed sheets

Japanese-Style Superior Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

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About the neighborhood

Map
Azumi 4181, Matsumoto, Nagano, 390-1515

What's nearby

  • Chubu-Sangaku National Park - 1 min walk - 0.0 km
  • Hirayu Onsen - 27 min drive - 18.7 km
  • Hirayu Onsen Ski Place - 30 min drive - 22.3 km
  • Kappa Bridge - 36 min drive - 22.3 km
  • Kamikochi Visitor Center - 36 min drive - 22.3 km

Getting around

  • Shinshu - Matsumoto Airport (MMJ) - 73 min drive
  • Shiojiri Station - 45 min drive
  • Narai Station - 46 min drive
  • Shin Shimashima Station - 46 min drive

Restaurants

  • ‪アルプスホルン - ‬15 min drive
  • ‪レストラン やまぼうし - ‬14 min drive
  • ‪もみの木 - ‬16 min drive
  • ‪レストラン乗鞍 - ‬14 min drive
  • ‪あんき屋 - ‬15 min drive

About this property

Awanoyu

When visiting Matsumoto, Awanoyu is a great choice to consider. Guests can indulge in massages, and Hana serves Japanese cuisine.

At a glance

DONE

Hotel size

    • 24 rooms
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Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 10 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 13
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Kaiseki meal
  • Water dispenser

What to do

  • Hot springs
  • Karaoke

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 10:30 AM and 2:00 PM.

Dining

Hana - This restaurant specializes in Japanese cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Hot springs access available from 10:30 AM to 2:00 PM
  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Cashless transactions are available.

Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Also known as

Awanoyu Inn Matsumoto

Awanoyu Inn

Awanoyu Matsumoto

Awanoyu Hotel Matsumoto

Awanoyu Ryokan

Awanoyu Matsumoto

Awanoyu Ryokan Matsumoto

Frequently asked questions

Does Awanoyu offer free cancellation for a full refund?

Yes, Awanoyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Awanoyu?

Sorry, pets aren't allowed.

Is parking offered on site at Awanoyu?

Yes, there's free self parking.

What are the check-in and check-out times at Awanoyu?

Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is 10 AM.

What is there to do at Awanoyu and nearby?

Onsite recreation at Awanoyu includes hot springs.

Are there restaurants at or near Awanoyu?

Yes, Hana offers Japanese cuisine.

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Reviews

Awanoyu Reviews

9.0

Wonderful

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

We had a wonderful experience here, the staff, the food and the hotel were all wonderful. Would love to come back one day.
Mark, 1-night trip
Verified

8/10 Very good

Awanoyu is among one of those onsen ryokans we love the traditional ambience. Its open air spa is exceptional in the natural serenade!!
Sze Chun Wilson, 2-night trip
Verified

8/10 Very good

Nice spa

Traditional culture. Relaxing and quiet stay. Nice spa. Good service.
Ka Wai, 1-night trip
Verified

10/10 Exceptional

We are the repeaters. This the rare co-ed onsen which allows you to go in with your friends and family. The onsen was filled with milky warm water so that you can stay in long hours and enjoy other people's company. Very relaxing environment surrounded by mountains. The food was omakase and very good. We enjoyed all of the local cuisine items with great beer and sake.
Hiromi, 1-night trip
Verified

8/10 Very good

We came here because it was the only outdoor onsen we could find that had mixed gender bathing. I had the impression that it was "towel-optional" for ladies, but another female (Japanese) guest rushed over to me when I entered the bath with just a modesty towel and ushered me back to the changing room to get a proper wrap around towel. Then when I came out with it, she pointed out that it had snaps along the top to make sure the towels wouldn't reveal anything, and actually snapped my snaps herself. She was kind and motherly about it - not rude or aggressive. Still, people thinking this is towel optional should be aware of this expectation. I was not aware that there is an annex where couples can enjoy the time together. They had convenient parking and helped us with our bags. Little to no English spoken. The stay was a gift for my husband who had never been to Japan and loves seeking out wild hotsprings in the US. So, the room and the kaiseki did not disappoint. The bathing while beautiful was a little akward. And we would have preferred to have our meal in the company of others, especially since we had no idea about what we were eating. I don't think it's so difficult these days to run a menu through a translator program and print it. So, I'm glad we experienced it. It was far and above the most expensive place we stayed in Japan. For any further visits, I think we'll look for a place outdoor private baths.
joanne, 1-night trip
Verified

10/10 Exceptional

Friendly staff and their attention to details. Never refuse a request. The mixed milky onsen was really extraordinary and a very unique experience. The ladies were given a wrap around and nothing can be seen with the milky onsen. Very discreet , indeed!
Fong Peng, 1-night trip
Verified

6/10 Good

Happy we tried the ryokan, definitely an experience to do in Japan. The property is pretty dated, and the staff watches your every movement which feels weird. But glad we did it. I think it was overpriced for the age of the facility.
lindsey, 2-night trip
Verified

10/10 Exceptional

good
Kyosuke, 1-night trip
Verified

10/10 Exceptional

紅葉が綺麗でした お風呂最高です
???, 1-night trip
Verified

8/10 Very good

混浴でしたが湯浴み着が有りますので大丈夫でした。 ずーっとつかっている事が出来大満足です。内風呂のぬるい炭酸泉も良いと思います。
Machiko, 1-night trip
Verified

10/10 Exceptional

お酒を手に入れるの困難
???, 1-night trip
Verified

6/10 Good

周辺の道が険しく、不安な中到着。宿の外観の古さに又不安になりましたが、それも風情かと。客室と食事処は新しくて安心しました。 温泉は秘境感ある雰囲気ですが、大露天風呂に行くのに女性だけ内風呂から一度服を着て移動が必要なのが面倒かなと思いました。 その他、所々に女将さんの手作り品などに心遣いがみえましたが、どなたが女将なのか最後まで分かりませんでした笑。 食事処の新人スタッフさんの感じが良かったです。末永く頑張って欲しいと思いました。
みゆき, 1-night trip
Verified

10/10 Exceptional

ぬる湯がめちゃくちゃ良かった ただここまで温度が低いと好き嫌いは分かれそう。
Kenichiro, 1-night trip
Verified

8/10 Very good

温泉が最高！

泡の湯さんには、約20年前から幾度かお世話になっております。いつも萌黄でしたが、今回、初めて翠で予約できて非常に楽しみにしていました。 お湯の泉質など温泉はいつものことながら大満足でした。また、部屋は非常に清掃が行き届いており大変満足できました。 しかし、夕食も朝食も量が多く、あまり、山の幸という感じがせず、街中の居酒屋と変わらない感じで少し残念な気がしました。加えて、朝食はバタバタ感の中での食事となり、もう少し落ち着いて食事をとりたいなと感じました。 特別な日に宿泊しているお宿なので、少々気になったことを記しておきます。
Ryoichi, 1-night trip
Verified

10/10 Exceptional

Simplement magique et totalement dépaysant
Valérie, 1-night trip
Verified

6/10 Good

料理は非常に良かったが、館内施設の老朽化が目立った
????, 1-night trip
Verified

10/10 Exceptional

大露天風呂の湯温が低い事は知っていましたが、流石にもう少しあったかくして欲しい
Akira, 1-night trip
Verified

10/10 Exceptional

野天風呂は写真の通りとてもよかったです。ぬるいという口コミもあり、確かにその通りですが、だからこそ長く湯に浸かることが出来ます。また、よく探せば暖かいお湯が出ている処もあります。夕食で提供された岩魚の塩焼きはとても美味しく、東京の星付きレストランでも同じものを出すのは困難でしょう。此処にしかない贅沢が確かにありました。
Takashi, 1-night trip
Verified

10/10 Exceptional

本当に良い温泉でした。混浴も付けるものがあったので気にすることなく安心して温泉を楽しめました。温泉に入りながら星空が見えてすごくステキな時間を過ごせました。また行きたいです。
Eri, 1-night trip
Verified

10/10 Exceptional

由入住一刻已經超貼心，行李箱會清潔😩先送到房，安排在房間坐下飲茶再慢慢講解酒店，男女混浴溫泉很特別很大，女仕會有特別安排不用擔心走光，食物有水準很好吃，員工很貼心又細心，住宿經驗超好，遇上紅葉季節非常美麗
wing ki, 1-night trip
Verified

10/10 Exceptional

お風呂や料理が予想以上に素晴らしく、女将さんの心遣いや従業員の方々の対応も落ち着いていて安心してくつろげました
けいこ, 1-night trip
Verified

10/10 Exceptional

露天白骨溫泉沒得輸！

地點在山上 如不是自駕會比較麻煩 但旅館露天風呂真的太好 很舒服很relax! 只是露天的溫泉水可以再熱一點就更加好！一泊二食 食物不錯 不過餐廳抽風好像不是太好 油煙味很重！總括來說 是一間很值的再來的白骨溫泉旅館！
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Chi Kong, 1-night trip
Verified

10/10 Exceptional

接客、お風呂、お料理と 全て良かったです。
MIKIO, 1-night trip
Verified

8/10 Very good

到着が遅くなりましたが、快く迎えてくれて嬉しかったです。 お部屋もキレイで広くて良かったですが、お風呂にドライヤーが無くてびっくりしました。旅館の人に聞くと、コロナ対策で何も置いていないとのことでした。 お風呂に入る前に気づいたので良かったですが、先に教えて欲しかったです。 お部屋にティッシュが無いのも残念でした。 帰りに上高地の行き方を聞くと、とても丁寧に教えてくださり、大変助かりました。
KIMIKO, 1-night trip
Verified

4/10 Fair

有名だけど。。。

何度も日帰り入浴で訪れていた有名な混浴の露天風呂は広くて気持ち良いです。滞在して良かったのは、時間に縛られずに入れること。 食事は美味しくありません。 また、建物も古めであまり綺麗とは言い難いです。 強気の価格設定で、ぶっちゃけ宿泊はオススメしません。 白骨温泉には他にも良いお宿があります。 日帰り入浴を数回経験するくらいで十分です。
1-night trip