First off the staff was amazing, so nothing negative about that. My problem is that we felt a bit misled, when we booked, we did so based on the photos for the room. It showed a one bedroom, no stairs. Although our room had stairs to get to the bed and it was extremely small stairs so very hard to go up and down late at night. Followed that with we had a few issues with the plumbing. First night the toilet backed up and flooded before we could even use it (the staff send someone the very next morning to fix it and clean the room but we weren’t able to use the bathroom first night). After that we noticed on our last day there was a very bad smell when we flushed the toilet and it was because the backup sewage was coming out of the shower. Since it was our last day we didn’t want to make a fuss, we just mentioned it to them as we left so they could get it fixed. I’m sure they would have done so beforehand if we mentioned it, so that is mostly on us. Overall, staff and location are amazing. Room is incredibly small and those stairs are extremely scary (plus potential plumbing issues)