10/10 Exceptional
Kitayuzawa Onsen Hotel
Fabulous Family friendly hotel with many large onsen pools.
Lots of space & activities for the kids too.
It can get a tad noisy at dinner in the buffet hall.
Verified traveler
1-night trip
Kitayuzawa Mori no Soraniwa
Mountain hotel in Date with outdoor pool and indoor pool
Choose dates to view prices
Nestled near Kimundo Waterfall, Kitayuzawa Mori no Soraniwa offers a serene retreat with an indoor mineral hot spring (onsen) and sauna. Guests can unwind in the garden or by the playground, connect to free in-room WiFi, and enjoy a delicious breakfast buffet.
8.4
Very good
Popular amenities
- Pool
- Onsen
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Restaurant
- Indoor pool and outdoor pool
- Hot springs
- Breakfast available
- Sauna
- Steam room
- Airport shuttle
- Terrace
- Air conditioning
- Garden
- Vending machine
Feel at home (6)
- Playground on site
- Refrigerator
- Private bathroom
- Television
- Garden
- Terrace
$199 nightly
$221 total
Apr 17 - Apr 18
Room options
Check availability for these dates
Showing 19 of 19 rooms
Couple Suite
- Sleeps 2
Couple Twin Room
- Sleeps 2
Junior Family Room
- Sleeps 5
Standard Western style room, Non Smoking
- 376 sq ft
- 1 bedroom
- Sleeps 4
- 2 Large Twin Beds and 2 Twin Sofa Beds
Universal Twin Room
10.0Exceptional
1 review
- 409 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
Universal Suite Room
- 818 sq ft
- Sleeps 2
- 2 Twin Beds
Special Room
- 1227 sq ft
- Sleeps 3
- 2 Twin Beds
Family Room (Japanese Western Style)
- 818 sq ft
- 1 bedroom
- Sleeps 5
- 5 Twin Futons
Couple Twin Room
10.0Exceptional
1 review
- 409 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Couple Suite Room
8.0Very good
1 review
- 818 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Women's Twin
- 409 sq ft
- Sleeps 2
- 2 Twin Beds
Women's Triple
10.0Exceptional
1 review
- 818 sq ft
- Sleeps 3
- 3 Twin Beds
Standard Japanese Western style room, Non Smoking
- Mountain view
- 376 sq ft
- 1 bedroom
- Sleeps 5
- 2 Large Twin Beds and 3 Twin Futons
Japanese Western Style Room
- Sleeps 5
Standard Twin Room
- Sleeps 4
Women Twin Room
- Sleeps 2
Universal Suite
- Sleeps 2
Women Triple Room
- Sleeps 3
Japanese Style Room With Private Onsen
- Sleeps 6
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About the neighborhood
300-7 Kitayuzawa Onsen-cho, Otaki-ku, Date, Hokkaido, 052-0316
What's nearby
- Shikotsu-Toya National Park - 1 min drive - 0.4 km
- Otaki Niagara Falls - 5 min drive - 5.8 km
- Sangaitaki Park - 11 min drive - 11.9 km
- Sobetsujohokanai - 21 min drive - 20.2 km
- Lake Toya - 22 min drive - 21.6 km
Getting around
- New Chitose Intl. Airport (CTS) - 82 min drive
- Toya Station - 31 min drive
- Noboribetsu Station - 43 min drive
- Airport shuttle (surcharge)
Restaurants
- Sports Garden Dining ア・ラ・ソーヤ
- Buffet Restaurant せせらぎ - 5 min walk
- ピッパラの森 - 10 min drive
- 花カフェ Aivolley - 3 min drive
- 農家&カフェ ほのぼの村 - 11 min drive
About this property
Kitayuzawa Mori no Soraniwa
Kitayuzawa Mori no Soraniwa is a great choice for a stay in Date. Guests can grab a bite to eat at the restaurant, and the sauna makes for a relaxing end to the day. An indoor pool, an outdoor pool, and a steam room are other highlights.
At a glance
Hotel size
- 230 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
- Minimum check-in age: 18
- Check-out time is 10:00 AM
Special check-in instructions
- The front desk is open daily from 7:00 AM - 8:00 PM
- Front desk staffed during limited hours
- This property doesn't offer after-hours check-in
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- Guests with Half Board plans must check in by 8.30PM to receive dinner.
- This property offers train station pickup service from Sapporo only.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in rooms (speed: 25+ Mbps)
Parking
- Free onsite self parking
- Onsite parking includes off-street options
Transfers
- Airport shuttle on request (available at scheduled times)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
- Restaurant
Traveling with children
- Playground
- Children's games
- Toys
What to do
- Hot springs
Services
- Front desk (limited hours)
- Free newspapers in lobby
- Luggage storage
- Pool loungers
Facilities
- 1 building/tower
- Garden
- Terrace
- An outdoor pool
- An indoor pool
- Sauna
- Steam room
- Banquet hall
Accessibility
- Elevator
- Wheelchair-accessible path to elevator
- Wheelchair-accessible restaurant
- Grab bar in shower
Room amenities
Be entertained
- Flat-screen television
Home comfort
- Air conditioning
- Electric kettle
- Slippers
- Iron/ironing board (on request)
- Window screens
Sleep well
- Blackout drapes/curtains
- Bed sheets provided
What to enjoy
- Individually furnished and decorated
Freshen up
- Private bathroom
- Shower/tub combination
- Bidet
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi (speed of 25+ Mbps)
- Phone
Food and drink
- Refrigerator
More
- Daily housekeeping
- In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately JPY 2500 per person
- Airport shuttle service is offered for an extra charge of JPY 1500 per person (one-way)
Children & extra beds
- Airport shuttle service for children up to age 12 costs JPY 1500 (one-way)
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does Kitayuzawa Mori no Soraniwa offer free cancellation for a full refund?
Yes, Kitayuzawa Mori no Soraniwa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kitayuzawa Mori no Soraniwa?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Kitayuzawa Mori no Soraniwa?
Sorry, pets aren't allowed.
Is parking offered on site at Kitayuzawa Mori no Soraniwa?
Yes, there's free self parking.
Is airport shuttle service offered by Kitayuzawa Mori no Soraniwa?
Yes, an airport shuttle is available. The charge is JPY 1500 per person one-way.
What are the check-in and check-out times at Kitayuzawa Mori no Soraniwa?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:00 AM.
What is there to do at Kitayuzawa Mori no Soraniwa and nearby?
Onsite recreation at Kitayuzawa Mori no Soraniwa includes hot springs. Enjoy a swim in the indoor and outdoor pools after a day out and about. Kitayuzawa Mori no Soraniwa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Kitayuzawa Mori no Soraniwa?
Yes, there's an onsite restaurant.
What's the area around Kitayuzawa Mori no Soraniwa like?
Kitayuzawa Mori no Soraniwa is located a short 6-minute walk from Shikotsu-Toya National Park.
Have a question?
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Kitayuzawa Mori no Soraniwa Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.4
Location
8.0
Staff & service
8.2
Property conditions & facilities
10/10 Exceptional
Love this place a lot! Good for friends and damily, room is spacious and clean. Would definitely come back :)
TSZ HEI VANESSA
TSZ HEI VANESSA, 2-night trip
6/10 Good
Not great for couples / friends travelling unless you have young kids.
Basically a mini resort hotel filled with families and young children.
Onsen was decent and the outdoor pool is nice. Property is in the middle of nowhere, about a 40min drive to the nearest town.
You do get a breakfast and dinner buffet included and while the food is fairly good its the same every day.
Nathan
Nathan, 3-night trip
8/10 Very good
Staff at the front desk was poorly trained and couldn't find my Expedia reservation at first.
Indoor play places weren't included in the hotel fee although I think they should have been.
Krystal
Krystal, 2-night trip
6/10 Good
The room partly no clean when I check in
LK
LK, 2-night trip
8/10 Very good
The outdoor onsen pool for kids to play is very good. However, we feel disappointed with the food. We had dinner at 6:30 (the last time slot offered by the hotel), at 6:50 some food already running out and no refill. I have visited Japan for many times and never seen this happens before. Something wrong with the resturant management.
Ngan Ching
Ngan Ching, 1-night trip
4/10 Fair
If you are a non-smoker, do yourself a favour and skip this place. The hotel uses central air conditioning and the rooms on the non-smoking floor (level 7) smell musky with a stale cigarette stench. We had 3 rooms in my group and all the rooms were the same even when we changed rooms. In addition, most of the service staff were non-Japanese, they could not communicate well and did not appear to be well trained and quite rude. When I tried to gently share some feedback with the reception staff, she simply grunted and ignored me. Of the dozens of Hotels I’ve stayed in across Japan, this has to be the worst.
Zhi Heng Caleb
Zhi Heng Caleb, 3-night trip
8/10 Very good
Family trip
Little but expensive compare with what they have served.
Long queue for self check in, early arrive if you want to join the activities afterwards.
Room is big but dust is easy found, air conditioning not quite function.
Great for kids, but most of the activities need to register & pay extra. Good place for dining with free playground, the outdoor onsen beach is nice but better to bring a footwear to protect your feet especially for children, the ground in the beach area is easy to hurt their skin due to they revamp with non-slip sand
Hoi Ying
Hoi Ying, 1-night trip
8/10 Very good
Little but expensive compare with what they have served.
Long queue for self check in, early arrive if you want to join the activities afterwards.
Room is big but dust is easy found, air conditioning not quite function.
Great for kids, but most of the activities need to register & pay extra. Good place for dining with free playground, the outdoor onsen beach is nice but better to bring a footwear to protect your feet especially for children, the ground in the beach area is easy to hurt their skin due to they revamp with non-slip sand
Hoi Ying
Hoi Ying, 1-night trip
4/10 Fair
Not for couples and not clean
This is not the place for a relaxing vacation. We knew it was family friendly but this hotel purely caters to families with small kids. If you enjoy being woken up in the middle of the night by screaming toddlers and screaming adults, someone pounding on the floor or against the walls this is the place for you. Unfortunately the place is also filthy and smells gross. Mold in the windows and the bathroom, hair in the shower and on the floor, toothpaste spills from previous guests on the bathroom doors. The furniture in the room is fine but the bathrooms look like something you have in a hospital and not a hotel. The staircase and elevators are disgusting, no one has cleaned there in a long time and the smell is apprehensive. We were lucky to have a car and go somewhere during the day, otherwise you are stuck in your room or the onsen because there is nothing else to do for adults without kids. The food was decent and staff is friendly but that doesn't make up for the shortcomings.
Verified traveler
5-night trip
2/10 Poor
very disappointed that this property was advertised at Expedia which we booked from Australia: limited vital information. We arrived to find that dinner was included in room rate. However we soon discovered that there is NO WAY to explore area due to limited transport options For eg only buses leave for airport and Sapporo at 10ish am, Return bus from Sapporo is at 1pm. No other way to get to anywhere if you don't have a car: a taxi to Sapporo or rusutsu could be up to $500 aud.
There is NO restaurants around other than hotel buffet dinner. We had two kids with us and there was NO LUNCH options to buy other than hotel shop selling snacks and chips, My kids had NO LUNCH for 3 days. Staff speak no English other than two Nepali and Sri Lankan staff we met, They seemed to know nothing much about how to get tranpsport or public transport.
The rooms were stuffy and HOT for 3 nights despite winter: we did not get any decent sleep. Windows didnt open. We complained to hotel and Expedia and checked out 2 days early, Hotel said they would refund as If Expedia sent them an email. We called Expedia multiple times before cancelling to confirm to them the answer from hotel: Expedia refused to talk to the English speaking reception staff when I called them. Then Expedia called us back to say no staff was speaking English. Few days later Expedia emailed to say hotel refused refund: after they had allowed us to cancel saying they will refund. Im still contacting Expedia but no reply
Jasprit
Jasprit, 5-night trip
10/10 Exceptional
部屋が清潔で良かった
Hiroyuki
Hiroyuki, 1-night trip
8/10 Very good
孫を連れて宿泊しましたが 遊ぶところが多く
楽しく過ごしました
チェックアウト後もゆっくり遊べるのでよかったです
食事も時間でくぎられていたので 料理を取るのに行列にならずにスムーズでした
いくよ
いくよ, 1-night trip
8/10 Very good
6部屋分ではあるがチェックインに30分掛かった。また、15時まで部屋に入れないとしても、チェックインはホテルに到着したら、予め行うべきと思う。結局15時になってから一斉に始めるから混み合う。結果、客は行列となり作業効率が悪い。
tomoharu
tomoharu, 1-night trip
8/10 Very good
這間親子飯店大部分都很好，房間很大，有適合大童和小童的遊玩設施。但這間飯店並沒有洗衣機烘衣機，由於我們前一天去玩水，無法處理濕衣服，很困擾，我們只好帶著全家的濕衣服去搭飛機，這很佔行李重量。 另外check in 時需要排隊，我們是星期六入住，排了40分鐘，才完成check in 手續。
Chi Kwong Terrence
Chi Kwong Terrence, 1-night trip
10/10 Exceptional
施設内がとても暑かった。
????
????, 1-night trip
4/10 Fair
夫と娘一家と全6人で宿泊しました。
プールで遊び、地下の遊び場でもたくさん遊び、
夕食も朝食もビュッフェを堪能しました。
レストランが広く、数箇所に分かれていろいろな料理が並んでいましたが、全部は見て回るのが大変でしたし、到底自分で食べることは不可能です。そして何より人が多すぎました。
部屋は、2家族2部屋が3階と5階に分かれていて、食事やお風呂、プールなどに行くタイミングを合わせるのが大変でした。
ベッドはちょうどよい硬さで寝心地は良かったです。ただ、部屋の中の棚や格子、窓の桟とかに埃が積もって汚れていたのが、とても嫌で不快でした。
HIROMI
HIROMI, 1-night trip
4/10 Fair
スタッフの数が明らかに少ない。数年前のホスピタリティが下がった。ターゲットが未就学向けに特化してきている。
TSUTOMU
TSUTOMU, 1-night trip
4/10 Fair
とにかく暑かったです。冷房は効いておらず、寝ていても暑くて起きました。
案内は不親切でした。どこに何があるのか全部こっちで調べる しかないのかと。
食事会場はキッズスペースから埋まります。子どもが食事を取りに行くのが大変でした。連泊したのに、そのあたりは融通がきかないのだなと思いました。
たく
たく, 2-night trip
8/10 Very good
エレベーターホールの窓の外のクモの巣がハロウィンの飾りかと思うレベルでした。
??
??, 2-night trip
8/10 Very good
子供連れ向きホテルになります。チェックイン、チェックアウトに物凄く並ばされ時間のロスが気になった。子供達は遊ぶ施設やプールで思う存分楽しめたので、お子様連れにはオススメです。
キミコ
キミコ, 1-night trip
8/10 Very good
チェックイン時間がジャスト3時でカウンターの前が行列だった
RYOKO
RYOKO, 1-night trip
10/10 Exceptional
特別室のお風呂が最高でした
みまゆ
みまゆ, 1-night trip
8/10 Very good
あえて書くなら、大箱の施設なのか融通が聞かない。
レストランが閉まってしまうと、売店もしまってしまうので、食べ物が手配できない。
朝食も、早い時間は対応できない。
ランチボックスみたいなものがあったら、いいのにな…
naoki
naoki, 2-night trip
10/10 Exceptional
房間超級大 有客廳
Lek Kan
Lek Kan, 1-night trip
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