Location and setting are good. Lodge 41 was a disgrace, bathroom had black mold patches poorly painted over rusty shower curtain rail. Lodge had what can only be described as a funky smell in it with a do not smoke car air freshener hanging from the Livingroom light to disguise this. Previous occupant must have had a large hairy dog going by the amount of dog hair everywhere. Outside the lodge was dirty with loads of cigarette ends lying around.
There is a wooden walkway over the lochan that is not safe to use but is not very well blocked off. There are no fish in the Lochan as they are still waiting on a delivery.
Kenny
3 泊の出張
8/10
Linda
3 泊旅行
8/10
We had an enjoyable stay at the property, there were a few little issues but nothing to put us off coming back. The cold water tap in the bath didn’t work so had to use cold water from the sink to put in a bath, the rubber edging round the oven door had come off and was loose in the oven, some of the equipment /trays for the oven also weren’t the right size to be able to cook on. The property is slightly dated and could do with a little bit of TLC. Overall though and enjoyable stay
Natalie
3 泊の家族旅行
10/10
Great location. Views are amazing. Great swimming pool.
宿泊されたお客様
7 泊の家族旅行
6/10
I arrived here on January the 2nd at night for a 3 night stay with my wife and 15month old baby. The uk as a whole having a very cold weather snap with weather warnings in place,- 3 to be exact with significant snow fall.
On arrival I was asked for a credit card in case of any damage I might do to the cabin, seemed an odd introduction with not much information care or attention taken to welcome us to the resort.
On entering the cabin there was no heating on which on inspection turned out to be electrical panel heaters that had seen better days, the building was damp as it of course had obviously lay vacant with no heating to heat the fabric and make up of the building resulting in a damp smell and unbearable damp cold rooms. This then instantly felt like a survival situation to turn on all the heating and figure out how to set the heating with a small baby in the freezing cold, not quite what I had intended for a wee family break.
I might add that this is very poor and although my wife did mention to them a day later and they had assured us it was not correct and it should have been on for our arrival, the very first thing that was mentioned on arrival at reception was a credit card and how because it was an Expedia online booking we didn’t need to worry about an electrical bill payment! Call me suspicious but it evident that it’s there protocol to save money.
Lastly the roads and paths no salt or clearing just black ice everywhere! Very dangerous!
Fraser
3 泊の家族旅行
10/10
Christopher
4 泊の家族旅行
10/10
connor
4 泊の家族旅行
8/10
Lisa
4 泊の家族旅行
8/10
The peace & quiet here was amazing! Other guests were respectful & the only noise in the morning was the ducks looking for food. Our lodge was dated but comfortable. There were a few minor issues but nothing that affected our stay. So in summary the accommodation is not luxurious but the location & setting are wonderful if it’s a quiet break you are looking for.
Julie
3 泊の家族旅行
10/10
Tracey
3 泊旅行
2/10
This place was absolutely terrible, smells awful, black mold everywhere, entire chalet was dirty. Hair all over the bed sheets, and given the opportunity to even give a partial refund the property refused!! The chalet is a health hazard and I cannot fathom how such a once beautiful property has become so rundown!!
Nikki
2 泊の家族旅行
6/10
El complejo es bonito y tranquilo, personal amable. El lodge algo viejo, cuarto pequeños, cama matrimonial muy pequeña. La ducha del baño le hace falta una mejora. El edredón para la cama de abajo del 2do cuarto no estaba limpio. Es bonito el sitio y el lodge pero falta actualizacion y es muy caro para lo que es. No volvería por ese precio.
Lucia
3 泊の家族旅行
6/10
Logement bien situé mais assez peu confortable et assez vieux. Literie d un autre temps, même mes enfants ont eu du mal à dormir sur le matelas du canapé lit.
宿泊されたお客様
2 泊の家族旅行
10/10
Khaled
2 泊旅行
6/10
Great place for 2 nights after we were let down elsewhere but the whole place is a bit tired, I wouldn't really call it a resort, it's just a few static caravans around a duck pond but good location for visiting Aviemore and Cairngorms.
Ian
2 泊の家族旅行
4/10
Syed
3 泊の家族旅行
10/10
Niklas
3 泊の家族旅行
4/10
To start check-in not until 5pm which seems late to me. (Only saw this once booked)
Told a fee to check in early. (Which was steep)
Place was freezing when we entered with no heating on. Which must be a knock on effect for the place smelling damp/musky. It did heat up ok eventually.
Was very shabby inside and worn out.
Kitchenette was in good condition, but only highlighted more that everything else wasn’t.
Sofa bed once folded out was dirty and had dog hairs on and in it. Had to be made up ourselves which we understand why, but clearly isn’t folded out and checked.
Also the sofabed mattress being thin, is also clearly very much used and in need of replacing. The springs on such a thin mattress are easily felt when new, but on this one there were several that are past their best and sore to lay on.
The overall cleanliness was ok considering the condition.
More dog hairs in second bedroom.
Bathroom was a bit grubby.
What we paid was very expensive for what we stayed in.
Wouldn’t return, which is a shame as it just needs a refresh.
James
2 泊の家族旅行
8/10
Negatives:
There was an overwhelming damp/off smell when we first entered the apartment which I later discovered came from the vacuum cleaner when I used it. The bathroom light and hot water tap didn't work and the duvet for the sofa bed had a yellow stain on it. The "free kids club" is a run down cabin in which you pay £1 per game of pool (don't expect chalk). There are no plug sockets beside the bedroom mirror/dressing table. The bar area was always empty.
Positives:
The area is fantastic. My kids loved feeding the ducks and walking around the grounds finding the assault course, as they called it. The kitchenette was well equipped. The pool is ok. It was peaceful and really lovely to be surrounded by nature.
We used the accommodation more as a base for discovering attractions nearby. However, had the restaurant been open or if there were better amenities indoors (for when the weather was poor) then we might have spent more time at the resort.
Lynsey
3 泊旅行
8/10
Ankur
2 泊の家族旅行
2/10
Shabby interior with stained pillows and holes in the bed linens
Broken bath overflowing and fire . Everything needed a good clean