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Marukoma Onsen Ryokan

3.0 star property
Mountain Chitose ryokan with restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Marukoma Onsen Ryokan

Sundeck
Exterior
Interior detail
View from property
Breakfast and lunch served, Japanese cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Onsen
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
  • Child-friendly activities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/game room
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is $239
includes taxes & fees
$216 per night
Jan 9 - Jan 10

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Japanese Style Room, Lake side, Non Smoking

Minibar, in-room safe, bed sheets

Japanese Style Room, Lake side, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Bidet
Minibar
In-room safe
Daily housekeeping
  • 194 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

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The price is $441
includes taxes & fees
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About the neighborhood

Map
Shikotsuko Poropinai 7, Chitose, Hokkaido, 066-0287

What's nearby

  • Shikotsuko Onsen - 3 min walk - 0.3 km
  • Lake Shikotsu - 6 min walk - 0.6 km
  • Shikotsu-Toya National Park - 11 min drive - 7.8 km
  • Sapporo Dome - 59 min drive - 41.7 km
  • Odori Park - 59 min drive - 42.5 km

Getting around

  • New Chitose Intl. Airport (CTS) - 46 min drive
  • Sapporo Okadama Airport (OKD) - 81 min drive
  • Tomakomai Station - 41 min drive
  • Chitose Station - 41 min drive
  • Sapporo Beer Teien Station - 47 min drive

Restaurants

  • ‪支笏湖観光センター - ‬4 min drive
  • ‪Lake Side Kitchen トントン - ‬18 min drive
  • ‪レイクサイドVILLA翠明閣 - ‬17 min drive
  • ‪ペンネンノルデ - ‬18 min drive
  • ‪Healthy Buffet AMAM - ‬17 min drive

About this property

Marukoma Onsen Ryokan

Marukoma Onsen Ryokan is a great choice for a stay in Chitose. Guests looking for a bite to eat can check out Komakusa, which serves Japanese cuisine and is open for breakfast and lunch. Other features include a snack bar/deli, a terrace, and a garden.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 55 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 7:30 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • This property offers pickup service from Shikotsukohan Bus Terminal only.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Kaiseki meal
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Hot springs
  • Karaoke
  • Shopping
  • Skiing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Arcade/game room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are hot springs on site.

Dining

Komakusa - This restaurant specializes in Japanese cuisine and serves breakfast and lunch.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1650 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Marukoma Onsen Ryokan Chitose
Marukoma Onsen Chitose
Marukoma Onsen
Marukoma Onsen Ryokan Ryokan
Marukoma Onsen Ryokan Chitose
Marukoma Onsen Ryokan Ryokan Chitose

Frequently asked questions

Does Marukoma Onsen Ryokan offer free cancellation for a full refund?
Yes, Marukoma Onsen Ryokan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Marukoma Onsen Ryokan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Marukoma Onsen Ryokan?
Sorry, there's no onsite parking at Marukoma Onsen Ryokan.
What are the check-in and check-out times at Marukoma Onsen Ryokan?
Check-in start time: 3 PM; Check-in end time: 7:30 PM. Check-out time is 10 AM.
What is there to do at Marukoma Onsen Ryokan and nearby?
Have fun with nearby winter activities like skiing. Additional recreation onsite includes hot springs. Enjoy amenities like an arcade and a garden.
Are there restaurants at or near Marukoma Onsen Ryokan?
Yes, Komakusa offers Japanese cuisine.
What's the area around Marukoma Onsen Ryokan like?
Marukoma Onsen Ryokan is located on the boardwalk/promenade, a short 6-minute walk from Lake Shikotsu and 3 minutes' walk from Shikotsuko Onsen.

Reviews

8.8

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

YU TSUI PORTIA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice, clean and spacious bedroom with beautiful lake view. Very impressed with the dinner with lots of varieties and it tasted delicious.
Verified Expedia guest review

10/10 Exceptional

Had a wonderful time at the onsen last week. Room came with dinner and buffet breakfast, was quite taken aback when the room didn't come with a shower but we managed by booking a private onsen at night, also it was winter so it wasn't much of an issue. Staff were very helpful, we had a wonderful time and good view of Lake Shikotsu from our room
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Onsen was great! So was the service staff including the reception and the waitresses at the restaurants. Had a tatami room which was very comfortable. Dinner was kaiseki, and therefore, really sumptuous. Breakfast was alright and can be better in terms of quality and spread. All in all, we had a good experience!
1-night trip with friends
Verified Expedia guest review

6/10 Good

Very cramp room, service staff for dinner are excellent comparing to the breakfast restaurant service staff excellent dinners very authentic Japanese dishes, as compared to Sapporo spreads
6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Perfect place in fall!
A most beautiful view from outside onsen to the lake and the mountain. Colorfull scenery, very impressive indeed. There very some unknown black ”beetles” (?) on the room cieling which dropped to my face, neck and arm when I was asleep. Not a nice wakeup call! I could not sleep after 2:30am that night! The dinner was served in our room. We do not like so much eating in our bedroom.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

An authentic vintage Onsen hotel that can bring you calm, comfy, and zen style of life!
Campbell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

We stayed in a Non~smoking facing lake room which was newly renovated. Dinner added Japanese style grilled fish set ( indoor table BBQ) to our Kaiseki dinner was good experience. Onsens were good and traditional, esp. natural onsen by the lake which required walking 61 stairs each way。 A nice stay for enjoying the hotel only as there were no other shops or convenient stores around.
V, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent food and hot spring facilities. Our family enjoyed so much on the hot spring and the dinner served. The breakfast was local but with vast variety, enjoyed the breakfast time with many dishes to choose to go with rice or congee. The hostel also provided good connection service to the main streets and overall it is a good place for relaxation and family gathering.
HO MAN, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

nice traditional hostel
Nice traditional hostel. onsen is good. dinner is acceptable. breakfadt is very good. As the location is remote, don't expect any 7-eleven is surrounded. Last remind: no air conditioner in room.
LUK, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

AMAZING HOTEL!! We stayed here for our last night in japan and could not have been happier. The location is absolutely breathtaking and the facilities are superb. The rooms were very comfortable and authentic. We also really enjoyed the Japanese style dinner in the comfort of our room.
Paige, 1-night trip
Verified Expedia guest review

6/10 Good

Three stars: Looks better on photos than real life
The rooms are quite old and has a funny smell. The open air outdoor onsen is muggy and the wooden walkway is dark and creepy. Photos and reality are a huge difference. Dinner is just so-so. Not great. The only saving grace of this hotel is the lake view
Serena, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

At the heart of Lake Shikotsu, beautiful ryokan and an amazing sunrise and sunset.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet isolated hotel for lakeside peace
This was a beautiful peaceful place to watch the sunrise over the lake. Excellent Japanese ryokan style evening meal- nowhere else nearby to eat! We stayed at end of April, still snow on mountain peaks and some walking trails still closed. Visitors centre further round lake well worth visiting for info.
Julie , 1-night trip
Verified Expedia guest review

8/10 Very Good

Nice Ryokan
Nice view of Lake Shikotsu and mountain from the hotel. Isolated
Pearl, 1-night trip
Verified Expedia guest review

6/10 Good

Food could be better
Verified Hotels.com guest review

10/10 Exceptional

The temperature of outdoor onsen is cold as the water level is too low this year.(around 300~400mm).
SHU KEUNG, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Quaint Ryokan near the Lake
A more traditional ryokan but onsen was great. I genuinely enjoyed the waters there and the peaceful stay there. Would highly recommend. The view to Marukoma was also one-of-a-kind.
1-night trip
Verified Expedia guest review

8/10 Very Good

1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Apart from the great Onsen in a beautiful scenery setting, the room is dated and food is average.
Peck Wan, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Hotel with Beautiful outdoor onsen view
We booked for the room with lake vew which is really very nice. We watched the sun rise from the room. The outdoor onsen scenery is very nice too. Room is not very big though, and no bath room, so slightly inconvenient. Is was nice that our dinner was served in the room though the food is so-so. We will rate 3.8 out of 5. Service wise 2.5.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Peaceful place, Great!
Staffs were friendly and Hot springs view was amazing!
1-night trip with friends
Verified Hotels.com guest review