It used to be a well maintained and clean hotel but not anymore, I booked a suite , the rooms weren't clean at all, most of the stuff in the room are broken, like the shower handle,the lamp near my bed that once I turn it on it starts flickering because of a short circuit, which I was scared about since it's connected to the bed,
as for room service, the first day they didn't clean my room, after telling the manager they did send to clean the next day, then the day after also no one came and cleaned, which made me also run out of towels and toilet paper even water since I usually come late at night after a long day in Istanbul. I came here to relax not to be worried about having to call everytime the manager to get their job done,
And the last thing is knowing that I booked for me and my wife, everything in the room was barely for 1 person,like pillows,water,towels,etc.. I had to call order extra for everything.
I was so disappointed with everything here, and if you ever have to book here, never book the suite, it's not worth it for the extra money,
