The stay was good, however, we had to request towels several times and they did not have any towels readily available. We were told all they could give us was mat towels
Jasmine
Jasmine、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月18日
Great Service, bad breakfast charge rollout
Service was great! Magaly & Blake are the BEST! The staff here is amazing! Nice, quiet & home away from home vibe. Love it at this location! My only Gripe: There was a change to the free breakfast, listed in my booking. This location no longer has free breakfast & we got caught on opening weekend. It was a bit chaotic because there was no notice & the staff had to explain to all the people coming down for free breakfast, that it’s no longer free. This was a bad rollout for this kinda change & I was disappointed it was handled this way. The staff tried their best but this was a bad decision made from the top.
Angela
Angela、2 泊の家族旅行
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4/10 (まあまあ)
2024年12月18日
Alejandra
Alejandra、3 泊旅行
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8/10 (とても良い)
2024年12月17日
Todo bien excepto por una fslla en una puerta del shower
Jose de Jesus
Jose de Jesus、2 泊の家族旅行
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4/10 (まあまあ)
2024年12月15日
Angeles
Angeles、2 泊の家族旅行
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4/10 (まあまあ)
2024年12月15日
Jairo
Jairo、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月14日
Great hotel. Nice large room, plenty of space ace for kitchen fs to play games and cards on floor.
Day of check out we went through have breakfast and was wondering informed that they were going to charge for breakfast now. We were upset and did not eat there.
When we travel we look for hotels that offer breakfast to offset cost of family trips.
Nancy
Nancy、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月13日
Angelina
Angelina、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月13日
New Hotel so all was good
Imran
Imran、2 泊の家族旅行
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8/10 (とても良い)
2024年12月10日
No maid service in the three nights. Should at least made the bed and refreshed towels. Should’ve restocked the coffee pods. Had no regular coffee.
JL
JL、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月8日
Jorge
Jorge、1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年12月7日
Excellent stay, other than price differential
The stay itself was excellent, from room to service received. The only negative issue I had was being charged a different price than my booking. For some reason it was off by $20. I’m currently awaiting the GM to address this & refund my difference.
Angela
Angela、5 泊の家族旅行
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4/10 (まあまあ)
2024年12月6日
Not clean
Stayed for 4 night only had two big towels alone arrival no face towels or bath towels. No one never came to clean the room bed sunk furniture damaged and stain. Bathroom floors look it never been mop.
Danielle
Danielle、4 泊旅行
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2/10 (不満)
2024年12月4日
Worst stay in a while
Rooms not ready,mngr still has not reached out, I was disappointed for the brand
Altonia
Altonia、4 泊の出張
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10/10 (最高に素晴らしい)
2024年12月2日
Gloria
Gloria、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月2日
Will visit again
We had a great stay. The young lady at the front desk was very pleasant and answered any questions we had.
Nateka
Nateka、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月2日
Obed
Obed、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月1日
Eddie
Eddie、2 泊の家族旅行
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8/10 (とても良い)
2024年12月1日
bianca
bianca、2 泊旅行
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2/10 (不満)
2024年11月30日
Not good at all
Horrible. This is the worst experience we have ever had in a hotel as a family. Looks like the hotel is being remodeled so the rooms and service are not the best. We didn’t have towels in our stay and they even had a sign not to ask for them until 9am because they didn’t have housekeeping service on call. The receptionists couldn’t help with anything, all you got was I’m sorry. We arrived 20 minutes before check in time and receptionists wanted to charge us an additional $35 for an early check in. We were traveling with an infant and had an unpleasant experience. We will be staying somewhere else next time we go to Houston