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Chalet Ivy Hirafu

3.5 star property
Ski hotel with free ski shuttle, near Niseko Tokyu Grand HIRAFU

Choose dates to view prices

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers
At the foot of Niseko Mountain Resort Grand Hirafu, Chalet Ivy Hirafu offers a tranquil retreat with an indoor mineral hot spring and free English breakfast. Unwind on the serene garden grounds or treat yourself to reflexology at the spa - previous guests rave about the helpful staff.

Popular amenities

  • Onsen
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Room options

Available filters for rooms
Showing 17 of 17 rooms

Superior Room With Courtyard View

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room - Courtyard

Premium bedding, down comforters, in-room safe, desk

Superior Room - Courtyard

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room - Hirafu View

Premium bedding, down comforters, in-room safe, desk

Superior Room - Hirafu View

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room - Mt. Yotei View, Twin

Premium bedding, down comforters, in-room safe, desk

Superior Room - Mt. Yotei View, Twin

9.8 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room - Village View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room - Village View

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Suite - Mt. Yotei View

Flat-screen TV, DVD player

One Bedroom Suite - Mt. Yotei View

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite - Courtyard

Flat-screen TV, DVD player

Deluxe Suite - Courtyard

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Onsen Suite - Courtyard

Fridge, coffee/tea maker

Deluxe Onsen Suite - Courtyard

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Onsen Suite - Hirafu View

Flat-screen TV, DVD player

Deluxe Onsen Suite - Hirafu View

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Suite - Hirafu View

Premium bedding, down comforters, in-room safe, desk

Grand Deluxe Suite - Hirafu View

  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

Flat-screen TV, DVD player

Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

  • 764 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Penthouse, 4 Bedrooms

Flat-screen TV, DVD player

Panoramic Penthouse, 4 Bedrooms

  • 2400 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 4 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Grand Deluxe Suite With Hirafu Mountain View

Premium bedding, down comforters, in-room safe, desk

Grand Deluxe Suite With Hirafu Mountain View

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room - Mt. Yotei View, King

Superior Room - Mt. Yotei View, King | Premium bedding, down comforters, in-room safe, desk

Superior Room - Mt. Yotei View, King

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Onsen Suite - Courtyard

Fridge, coffee/tea maker

Deluxe Onsen Suite - Courtyard

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite - Courtyard

Flat-screen TV, DVD player

Deluxe Suite - Courtyard

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room With Hirafu Mountain View

Shower, free toiletries, hair dryer, slippers

Superior Twin Room With Hirafu Mountain View

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Map
6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080

What's nearby

  • Niseko Tokyu Grand HIRAFU - 1 min walk - 0.2 km
  • Kutchancho Asahigaoka Ski Area - 20 min drive - 10.5 km
  • Niseko Hanazono Resort - 26 min drive - 11.8 km
  • Niseko Annupuri International Ski Area - 27 min drive - 13.8 km
  • Rusutsu Resort - 55 min drive - 42.3 km

Getting around

  • New Chitose Intl. Airport (CTS) - 131 min drive
  • Kutchan Station - 11 min drive
  • Niseko Station - 13 min drive
  • Kozawa Station - 28 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station drop-off
  • Free ski shuttle

Restaurants

  • ‪Alpen Node - ‬4 min walk
  • ‪Mountain Kiosk Coffee - ‬5 min walk
  • ‪% Arabica - ‬1 min walk
  • ‪Toshiro's bar - ‬3 min walk
  • ‪blo blo - ‬2 min walk

About this property

Chalet Ivy Hirafu

  • Placing you just steps from Niseko Tokyu Grand HIRAFU, Chalet Ivy Hirafu features a free ski shuttle. You can grab a bite to eat at the restaurant, or indulge in massages, body treatments, or aromatherapy. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights. Ski passes, storage, rentals, and lessons are also available. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle during limited hours*
    • Free train station shuttle*
DONE

Offsite

    • Area shuttle*
    • Free ski shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Sledding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment rentals
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible

Ski

  • Free ski shuttle
  • Ski passes
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

HirafuZaka - This restaurant serves breakfast, lunch, and dinner. Open daily.
Apres Lounge - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 3.00 percent will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for JPY 10000 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Chalet Ivy

Chalet Ivy Hotel

Chalet Ivy Hotel Kutchan

Chalet Ivy Kutchan

Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho

Chalet Ivy Japan/Hokkaido - Kutchan-Cho

Chalet Ivy

Chalet Ivy Hirafu Hotel

Chalet Ivy Hirafu Kutchan

Chalet Ivy Hirafu Hotel Kutchan

Frequently asked questions

Are pets allowed at Chalet Ivy Hirafu?

Sorry, pets aren't allowed.

Is parking offered on site at Chalet Ivy Hirafu?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Chalet Ivy Hirafu?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Chalet Ivy Hirafu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Chalet Ivy Hirafu and nearby?

Have fun with onsite winter activities like skiing. Additional recreation onsite includes hot springs. Enjoy amenities like a 24-hour fitness center, spa services, and a garden.

Are there restaurants at or near Chalet Ivy Hirafu?

Yes, there's an onsite restaurant.

Does Chalet Ivy Hirafu have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Chalet Ivy Hirafu like?

Chalet Ivy Hirafu is a short 1-minute walk from Niseko Tokyu Grand HIRAFU and 11 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.

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Reviews

Chalet Ivy Hirafu Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised as delicious, varied, and a great way to start the day. (19 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Breakfast
Room
Restaurant
Shuttle services
Shuttle
Towns
Ski lift
Food

Reviews

Verified

10/10 Exceptional

Onsen was relaxing
Michael, 2-night trip
Verified

10/10 Exceptional

What an incredible place! Location, staff, dining and onsen were all amazing!
Milo, 4-night trip
Verified

10/10 Exceptional

Staff amazing , room fantastic and amenities excellent
Adam, 6-night trip
Verified

10/10 Exceptional

What a treat to stay at Chalet Ivy. Comfortable, great location and well appointed. Staff are friendly and helpful.
Alison, 8-night trip
Verified

10/10 Exceptional

This was our second time at Chalet Ivy, and it did not disappoint. The staff were again so friendly and helpful. The thing I love the most the immense level of peace I feel when stay there. It is also a great location, and the ski equipment we rented direct from the hotel was in good condition.
Kate, 7-night trip
Verified

10/10 Exceptional

Very very helpful staff, and they do a great job at accommodating.
Troy, 5-night trip
Verified

10/10 Exceptional

Excellent facilities, clean, spacious room.
Edward, 2-night trip
Verified

10/10 Exceptional

Clean and very friendly English speaking staff.
Szuyi, 6-night trip
Verified

10/10 Exceptional

Nice and clean hotel. Perfect location. On a reception friendly people. Shuttle drive you anytime.
Vitalij, 5-night trip
Verified

10/10 Exceptional

The hotel staff and shuttle drivers were very friendly and accommodating. They did a great job offering help with ski reservations and advice for things to do around Niseko. The rooms were clean and large for the area. The private onsens and massage services were excellent. Would recommend this hotel for anyone in the area.
Maxwell, 2-night trip
Verified

10/10 Exceptional

Excellent staff always happy to help Great place to. Stay
Kevan, 12-night trip
Verified

10/10 Exceptional

Very nice and comfortable. All amenities you could ask for. Breakfast was great. The staff and the management were perfect. I would recommend and stay again.
Jason, 7-night trip
Verified

10/10 Exceptional

Room was spotless, staff was very friendly and helpful. Love the holiday gift drinks and snacks, and the Lunar New Year celebration Love the onsen Love the 24/7 wine vending machine Love the ski locker room Love the shuttle up the hill so you don't have to walk. Love the easy access to the ski mountain by foot or shuttle. Love the view of Mt Yotei from the room Love the robes in the room Love the daily cleaning so trash in the room doesn't linger Love the recyclable water bottles Breakfast buffet runs out of food before breakfast service is over, and breakfast area is super crowded and packed most of the morning
Lindsey, 7-night trip
Verified

10/10 Exceptional

Great location! Room also had a great layout and spacious for our family of 3. Service was great, the only thing i find needs improvement was the breakfast selection. Quality and variety of food can be improved. But overall satisfied and happy.
Erlina, 2-night trip
Verified

10/10 Exceptional

Friendly staff and a very clean and lovely hotel!
Glen, 5-night trip
Verified

10/10 Exceptional

very convenient location, spacious and modern room, friendly service, onsite onsen.
Yuntao, 3-night trip
Verified

10/10 Exceptional

Amazing stay! Staff was incredible
Nate, 3-night trip
Verified

10/10 Exceptional

2nd time staying at this location. Very friendly staff, clean facility, cozy spa, overall excellent experience.
Seongyeon, 4-night trip
Verified

10/10 Exceptional

walkable to the gondola and downtown restaurants. Friendly staff and a ride to our Sapporo shuttle was included.
David, 4-night trip
Verified

10/10 Exceptional

Perfect for ski trip

Amazing stay. Great location, onsite onsen was nice to have. Ski locker facility was perfect. Morning buffet was always good.
6-night trip
Verified

10/10 Exceptional

My stay was great! Genuinely would be coming back to this place, it’s walking distance from the ace gondola/ welcome center, as well as walking distance from the downtown area, making it a solid base. Hotel staff were friendly and helpful, and breakfast was super solid too.
Alex, 3-night trip
Verified

10/10 Exceptional

Fantastic hotel in Niseko

This hotel was fantastic! Great location, great service, and great amenities. Onsen is awesome after a day of boarding. Will definitely be coming back here in the future.
Travis, 5-night trip
Verified

10/10 Exceptional

I have been wanting to stay here for a while and had a great time with the staff and the homey atmosphere. The transportation to and from the slopes was perfect and I would use it again.
JIRO, 2-night trip
Verified

10/10 Exceptional

Super close to slopes and food. The ski concierge was the best, lockers for all our gear and free shuttle right outside.
Brett, 2-night trip
Verified

10/10 Exceptional

Great location to reach
Sin Tung, 3-night trip