The customer service across the board was excellent; warm and professional! They accommodated an early checkin, having traveled in the morning time from the east coast. Always greeted/acknowledge while coming and going. Answered any question I had and always ready to assist or meet my needs where required.
The hotel and all the grounds (inside and out) were clean, and smelled good. I never had a problem with parking.
The room was clean, inviting and a good use of space. The A.C. functioned well. The bed was extremely comfortable - I rested so well! Once my head hit the sac, it felt like i melted into the bed. So yes, the bed/rest was definitely the highlight of my experience while there.
I chose this hotel over others, influenced by decent reviews, competitively priced, and that it had an outdoor pool. However, upon my arrival and during my entire 5 night/6 day stay (Sept 17th through the 22nd, 2025), the pool was down. I was highly disappointed with that, because I am a water person and the pool was the main selling point for me to choose this location.
The breakfast was lack luster (for me). But my taste for breakfast is typically a bit higher, so take that with a grain of salt. I believe other individuals would find it to be satisfactory, as it was more than just pastries. There was a hot bar to choose from, juices, milk, coffee, teas, pancake maker (not a waffle maker). So, perhaps for a family or on the go, it's suffient.
Overall, pleasant and would stay again!
