The staff are very friendly and accommodating, the place is in a middle of a tea plantation and it’s really beautiful location, few things to mention, on the hotel.com booking it’s says room with balcony, but found out the that deluxe room did not have balcony (wrong information) but management did move us into a room with a balcony, we didn’t had any extra power outlets so had to take off one of the lights to charge our phones and the hot shower had some issue that change the temperature every now and then, but we would love stay back.