Staff
The staff was all very friendly during my stay and answered any problems promptly.
Location
Extremely central with supermarkets, two tram stations, and just a short walk from the central station and the downtown area. Getting anywhere quickly was absolutely no problem.
Room
The room was clean and, most importantly, relatively quiet. The internet worked well. However the walls are very thin, and I could hear the person next door very clearly. Luckily she didn't stay up too late talking on the phone. However, it was just about what I expected for the price.
Breakfast
The spread was pretty standard for Germany and still fresh. Lots of different kinds of bread and croissants.
Thanks for the great stay, and I would definitely stay again.