I’m only giving one star review because of the inconvenience situation that happened with the staff. I booked the room last minute booking right before my flight to Mestre. My flight got diverted to a different city due to severe weather. I was not able to make it to the room we had booked, and when I asked for either a credit or reimbursement to use for another day, I was met with a no regardless of the scenario. Would not recommend, and the communication is awful.