Good hotel,just very disappointed in terms of having to pay an additional £15 to use the gym facilities as when I booked it I always use the gym included filter for my bookings,not sure who’s at fault here the hotel or hotels.com,the hotel told me it was because I didn’t book directly with them ☹️☹️☹️
Tom
1 泊の出張
10/10
Callum
2 泊旅行
10/10
Great positive experience. The room was every thing I needed and the staff were very helpful. It was great to have the spa next door which is why I came to this hotel
Bev
2 泊の出張
4/10
Uncomfortable bed, noisy room upstairs when they walked around my light shade was constantly rattling
宿泊されたお客様
1 泊の出張
8/10
Simple overnight stay. Clean room. Breakfast is quite limited but fine. EV charging was excellent
Anthony
1 泊の出張
10/10
eduardo
1 泊旅行
6/10
A little run down, dated. Double bed was two singles pushed together and you could feel it. Windows only opened a couple of inches and it was a warm night, no ac or fan. Cars racing on streets outside so not quiet. Ok at a push but unlikely to return
Craig
1 泊の出張
6/10
Sarah
2 泊旅行
6/10
Steven
1 泊旅行
10/10
Thomas
1 泊の出張
6/10
Very standard accommodation. Food in other building.
Peter
4 泊旅行
8/10
Not impressed. It is very misleading that they charge an extra fee per day to use the health club facilities, but the hotel picture is of the pool! They want you to book direct by all means.
I did not notice the surcharge coming up in the description as you have to scroll all the way down to see it. Room was OK, both shower and sink starting to clog.
Staff at the entrance was not friendly at all, she said they have nothing to do with the pictures Hotels.com choose to promote the hotel.
Not a full restaurant on-site, if you want to use the cafe you need to go to the health club which is a different building and they make you sign in to enter.
Will not be coming here again.
It is a pity as the Darlington branch is beautiful, staff is super friendly but this one misses the mark.
Mayra
2 泊の出張
2/10
Andrew
26 泊旅行
8/10
Neale
1 泊旅行
10/10
Wayne
1 泊旅行
4/10
Stacy
1 泊旅行
8/10
A comfortable stay, clean, good size room , great for a one night stay.
David
1 泊旅行
8/10
John
4 泊の出張
10/10
Lucy
1 泊旅行
6/10
Aaron
1 泊旅行
6/10
The staff were excellent.
Really friendly and professional.
However, after booking, you find out the gym is an extra £15; per visit!
Had a filthy hand towel in my room. The tap came off the sink and the toilet didn’t really flush.
Mixed bag.