The room I booked was tiny and yes it does have a window, but it faces another wall/window, so much of the time you cannot open the blinds, and it made the room felt even more claustrophobic.
The shower is clean, but very narrow even for a lady.
The shower gel rack is broken, pump head already fell out.
Walls are very thin, I could hear next door opening and closing doors like it's in my room!
For the price I booked, there are plenty of other options in Penang, such as a new hotel I also stayed during this trip. It had great view, offered breakfast, early check in and late check out. So I could only consider this hotel's value to be very average.